Chitra Sharma

Operations Associate

Gurgaon, Haryana, India12 yrs 6 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Proven team leadership capabilities.
  • Strong customer service experience across multiple industries.
  • Seeking growth and stability in customer service roles.
Stackforce AI infers this person is a Customer Service professional with leadership potential in B2C environments.

Contact

Skills

Core Skills

Customer ServiceCustomer Experience

About

I am interested in customer service profile wherein I have job security and can look for growth and good salary figures. I have the calibre of a team leader who can give the desired results by the team albeit I don't have experience on papers but have worked as an acting team leader If anyone who is really interested in my profile can reach me at 9650806805

Experience

12 yrs 6 mos
Total Experience
2 yrs 5 mos
Average Tenure
5 yrs 8 mos
Current Experience

Telus international

2 roles

Customer Representative

Aug 2021Present · 4 yrs 10 mos · Noida, Uttar Pradesh, India

Customer Representative

Aug 2021Present · 4 yrs 10 mos · Noida, Uttar Pradesh, India

British airways

Senior Process Executive

Oct 2020Present · 5 yrs 8 mos · Gurugram, Haryana, India

  • customer service provider to all
Customer Service

Airbnb

Sr Customer Experience specialist

Jan 2020Aug 2020 · 7 mos · Gurugram, Haryana, India

  • Engaging with the host and the guest.... Solve their requirements and queries... Analyse and mediate between the two.
Customer Experience

Ossisto technologies put ltd

SR. Travel sales consultant

Jul 2019Jan 2020 · 6 mos · Gurugram, Haryana, India

Teleperformance

Dr. Customer Care Executive

Nov 2018Jul 2019 · 8 mos

Travel unravel holidays pvt ltd

Administrative Assistant

Oct 2015May 2018 · 2 yrs 7 mos · Gurugram, Haryana, India

  • Assisting the manager in filing of records etc

Fareportal

SR. CUSTOMER CARE EXECUTIVE

Mar 2013Sep 2015 · 2 yrs 6 mos · Gurugram, Haryana, India

Education

Siddhipur school of Assam

Bachelor's degree — English Literature (British and Commonwealth)

Jan 2002Jan 2008

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