Chris Caldwell

CEO

Newark, California, United States37 yrs 9 mos experience

Highly Stable

Key Highlights

Transformed Concentrix into a Fortune 500 leader.
Spearheaded multiple strategic mergers and acquisitions.
Over 35 years of global leadership experience.

Stackforce AI infers this person is a leader in global technology services with a strong focus on customer experience and strategic growth.

Contact

Skills

Core Skills

LeadershipBusiness Strategy

Other Skills

MergersOutsourcingNegotiationManagementBusiness DevelopmentCRMCloud ComputingConsultingE-commerceExecutive ManagementIntegrationProgram ManagementSaaSSalesStart-ups

About

Chris Caldwell has guided Concentrix (NASDAQ: CNXC) from its roots as a scrappy startup inside SYNNEX Corporation to one of the most respected global technology and services leaders in the world. Chris’ journey with Concentrix goes back to the very start, when Concentrix started with a handful of people and entered what was then the customer experience industry. Today, Concentrix is ranked on the 2024 Fortune 500 list and designs, builds, and runs fully integrated, end-to-end solutions at speed and scale for industry-leading companies and visionary scale-ups alike. As an unconventional leader who believes in building businesses on a strong foundation of culture and values, Chris has over 35 years of experience across industries and markets around the world. Chris has spearheaded several strategic mergers and acquisitions, including IBM’s customer care business, Convergys, and the combination with Webhelp, maximizing growth at Concentrix. Chris has been recognized many times for innovation, entrepreneurship, and leadership.

Experience

Concentrix

President and CEO

Dec 2020 – Present · 5 yrs 4 mos

Concentrix Corporation (NASDAQ: CNXC), a Fortune 500® company, is a global leader in technology and services, empowering the world’s best brands. We're human-centered, tech-powered, and intelligence-fueled. We design, build, and run fully integrated, end-to-end solutions at scale, helping over 2,000 clients solve their toughest business challenges.
From game-changing brand experiences to secure AI technologies and seamless digital operations, we excel in transforming how companies connect, interact, and grow. Operating in 70+ markets with over 440,000 game-changers, we redefine success across every major vertical.
Visit concentrix.com to learn more.

MergersOutsourcingNegotiationManagementBusiness StrategyBusiness Development+23

Microland

Board of Directors

Aug 2007 – Aug 2021 · 14 yrs

Microland is a leading specialist IT Infrastructure Services Provider, offering a comprehensive range of services to clients across the globe. A pioneer of the remote infrastructure management concept, Microland has its operations hub in India and global presence across USA, UK and Middle East.

Hichina

Board of Directors

Feb 2007 – Dec 2009 · 2 yrs 10 mos

HiChina, founded in 1996, is one of the largest and leading Internet service providers in China. HiChina is devoted to providing comprehensive Internet services which include domain registration, server hosting, email systems, web site creation, E-commerce, SAAS and cloud to businesses in China. Majority purchased by Alibaba.com in late 2009 for $79M USD it now operates as part of the Alibaba group.

Concentrix corporation - a synnex corporation company

President

Aug 2004 – Dec 2020 · 16 yrs 4 mos

Responsible for the outsourcing services division of SYNNEX Corporation that operates in 40+ countries with 200,000+ staff under the Concentrix brand. Concentrix provides Customer Engagement services to companies across 10 verticals including the Automotive, Banking, Healthcare, Insurance, Technology and Consumer Electronics business.