Crystal Le Duc

HR Manager

San Jose, California, United States11 yrs experience

Most Likely To SwitchHighly Stable

Key Highlights

Expert in People Operations management.
Proven track record in onboarding process improvement.
Strong background in university program operations.

Stackforce AI infers this person is a People Operations expert with a focus on HR process optimization and talent management.

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Skills

Other Skills

Time ManagementSalesTeamworkManagementPowerPointFacebookMicrosoft OfficeMicrosoft WordMicrosoft ExcelEvent PlanningOutlookCustomer ServiceSocial MediaSocial NetworkingData Entry

Experience

11 yrs

Total Experience

2 yrs 2 mos

Average Tenure

4 yrs 4 mos

Current Experience

Confidential

Manager, People Operations

Feb 2022 – Present · 4 yrs 4 mos

Confluent

Sr. Specialist, People Operations

Jan 2020 – Feb 2022 · 2 yrs 1 mo · Mountain View, California

Paypal

University Operations Program Manager

Feb 2019 – Nov 2019 · 9 mos · San Francisco Bay Area

Helped ensure PayPal had a rich pipeline of emerging talent by heading University Program operations, including annual budget planning, monthly/quarterly tracking, and cross-functional collaborations with Operations and Finance teams.

Tesla

3 roles

HR Operations Representative

Jan 2018 – Feb 2019 · 1 yr 1 mo

Conducted federal compliance trainings for individual contributors and managerial staff to provide specialized coaching and to establish cross-functional lines of communication and rapport.
Improved the new employee onboarding process by integrating Helpdesk and HR systems, automating all communication (~ 100 emails a week), and collaborating with L&D to ensure a seamless orientation check-in/check-out process.
Handled critical Workday clean-up project — creating, updating, and maintaining security roles in Workday.

Lead HR Operations Associate

Promoted

Apr 2016 – Dec 2017 · 1 yr 8 mos

Managed the global referral program, including biweekly payout, user interface experience for the referral portal, and all email inquiries.
Overhauled HR processes in response to the company doubling in size, automating onboarding via mass Workday uploads, and updating I-9 processes at orientation.