Jun 2024 – Sep 2024 · 3 mos · Geneva, Switzerland

Oct 2022 – May 2024 · 1 yr 7 mos · Geneva, Switzerland

Jul 2021 – Oct 2022 · 1 yr 3 mos

• Für Alle is a professional networking site allowing you to connect with your peers, network and advance your career towards the right direction. Whether you wear a suit to work or casual clothing, whether you are clean-shaved or have dreadlocks, or wear your art as a tattoo sleeve, you are most welcome on our site to connect with your professional peers.

Apr 2020 – Oct 2022 · 2 yrs 6 mos

Jan 2018 – Oct 2022 · 4 yrs 9 mos

Mar 2016 – Dec 2017 · 1 yr 9 mos · Melbourne, Australia

• Process and assess full end-to-end pre-employment character and medical checks
• Manage pre-employment checks in relevant systems, such as SAP, SharePoint.
• Ensure the delivery of services in accordance with agreed service levels, and
• Liaise with other parties to resolve any issues or problems in meeting KPl's Perform all team tasks as required, including invoice processing
• Identify and implement process improvements
• Assist in processing Character Checks for Mail Contractors
• Lead Project to perform Pre-Employment Checks for high Volumes

Mar 2015 – Mar 2016 · 1 yr · Melbourne, Australia

• End-to-End Recruitment
• Sourcing external candidates via talent pool or on line advert on Seek
• Phone-screening Potential Candidates
• Organise assessments with Assessors
• Organise Face-to-Face interviews with Hiring Managers
• Liaise with Network Support Officers
• Assist Managers with HR policies and with raising requisitions
• Organise Pre-Employment Checks, medical and Character Checks
• Perform Reference Checks, Organise Training and Inductions for successful candidates

Sep 2014 – Mar 2015 · 6 mos · Melbourne, Australia

• Respond to Customers via different Social Media platforms, such as Face book and
• Twitter.
• Addressing complaints that need further follow-up.
• Making outbound calls to Social Media Customers to provide a quicker resolution.
• Allocating Facebook Wall posts, tweets and Twitter DM via Hootsuite.
• Allocating Facebook In boxes via Mail Client
• Running Social Media Campaigns for Australia Post with the Marketing Team for special
• events

Sep 2013 – Sep 2014 · 1 yr · Melbourne, Australia

• Respond to Customers via emails
• Addressing complaints that need further follow-up.
• Making outbound calls to Customers to provide a quicker resolution.
• Resolve enquiries within Company's Policies

Jul 2012 – Dec 2012 · 5 mos · Melbourne, Australia

• Managing high volume calls within deadline-driven environment
• Resolving an average of 80 enquiries daily and consistently meeting
• performance KPls in all areas
• Handling and resolving customer complaints/queries

Feb 2012 – Jul 2012 · 5 mos · Melbourne, Australia

• Managing high volume calls within deadline-driven environment
• Handling and resolving customer complaints/queries
• Upsell products that would align withing Customers' interest

Apr 2011 – Feb 2012 · 10 mos · Melbourne, Australia

• Managing high volume calls within deadline-driven environment
• Handling and resolving customer complaints/queries
• Upsell products that would align withing Customers' interest

Mar 2010 – Apr 2012 · 2 yrs 1 mo · Melbourne, Australia

• Lead a team of sixteen sales consultant
• Ensuring success and effective operations
• Train new staff members and develop employees skills and knowledge
• Overseeing consultants performances and progressions
• Monitor integration between staff and customers to ensure high quality standards

Oct 2007 – Feb 2010 · 2 yrs 4 mos · Adelaide, Australia

• Ensuring high standards of service
• Handling inquiries and resolve customer complaints
• Leading a team and ensure work efficiency, monthly stock take
• Cashier duties
• General bar duties

Jan 2004 – Oct 2007 · 3 yrs 9 mos · Melbourne, Australia

• Ensuring high standards of service
• Handling inquiries and resolve customer complaints
• Cashier duties
• General bar duties

Aug 2002 – Jan 2004 · 1 yr 5 mos · Melbourne, Australia

• Ensuring high standards of service
• Handling inquiries and resolve customer complaints
• Cashier duties
• General bar duties