Deeksha Jha

Senior Software Engineer

Bengaluru, Karnataka, India7 yrs experience

Key Highlights

Expert in Java and Spring Boot development.
Developed a high-volume customer management tool.
Strong background in automation and process optimization.

Stackforce AI infers this person is a Backend-heavy Fullstack developer with expertise in SaaS solutions.

Contact

deeksha.jha@airtel.com LinkedIn

Skills

Core Skills

JavaSpring BootApplication EngineeringApplication Development

Other Skills

Android DevelopmentApache KafkaAutomationBusiness process toolsCCSSCustomer Experience ManagementDjangoHTMLIBM Db2JavaServer Pages (JSP)JenkinsJerseyLinuxMicrosoft Office

About

Java developer with good problem solving skills and good working knowledge in Python Programming Language, Spring Boot, REST APIs. Interested in learning new technologies to keep myself updated. Also a competitive programmer and passionate about learning new things. A team player who can work independently and always striving for the best results for the work. Having good exposure to different databases like Postgres, Mongodb, Oracle, Mysql and Elastic Search

Experience

7 yrs

Total Experience

1 yr 4 mos

Average Tenure

Current Experience

Airtel x labs

Lead Software Engineer

Feb 2021 – Jan 2023 · 1 yr 11 mos

Built an in-house Customer Experience Management tool (CXM) that handles customer queries from multiple channels like email, social media and routes it to contact center advisors. The routing is based on business logic handled by a work orchestration engine. The application handles 50k queries per day.

JavaSpring BootREST APIsCustomer Experience ManagementWork orchestration engine

Oracle

Application Engineer

Jun 2019 – Jan 2021 · 1 yr 7 mos · Bengaluru Area, India

Worked on Solution Engineering As A Service (SEaAS) which creates service requests and helps solution engineers to keep track of the time and effort spent for a particular service request

Solution Engineering As A ServiceService requests trackingApplication Engineering

Ibm

2 roles

Application Developer

Promoted

Sep 2018 – May 2019 · 8 mos

Developed tools to automate business processes like Employee delinquency emails, Proposing and nominating employees for onsite job positions, Sending bulk emails

AutomationBusiness process toolsApplication Development