Feb 2023 – Present · 3 yrs 4 mos · Germany · Remote

• Building features into Syntea (AI Tutor) @ IU Group.
• ○ Key contributor @ Microsoft Copilot - Syntea Integration
• ○ Using Bot Framework - Adaptive Cards, WaterfallDialogs, Oauth2 etc.
• ○ Key contributor @ Socratic Teaching functionality serving to > 100k users
• ○ Optimised Azure OpenAI Blocked calls to ~0 blocked calls within a week of mass rollout.
• ○ Architecting Event Driven Systems and Microservices.
• ○ Developing Backend and Frontend of the Services.
• ○ Advocating and implementing best Engineering practices
• like Deisgn Patterns, Unit Testing, CI/CD, Devops Automation etc.
• ○ Part of Hiring process, take technical interviews.

Jul 2021 – Feb 2023 · 1 yr 7 mos · Remote

• Modules: Core ITSM and ITOM modules, Billing and Payments, Employee Onboarding etc.
• As part of Freshservice (Cloud based ITSM software) Product development team.
• ○ Introducing new features, revamp features, integrate new services into the product.
• ○ Design and implement functional and non-functional requirements.

Aug 2020 – Jul 2021 · 11 mos · Remote

• AWS stack: Lambda, EC2, Cloud9, S3, SSM, Cloudwatch, X-ray, Dynamodb, SQS, AuroraDB, Cloud formation, Code Deploy, API Gateway, SNS etc.
• Programming language: Python
• As part of Digital Solutions team, providing 100% automation to operations and customer services.
• Responsibilities include:
• ○ Collaborating with different teams to provide them automated solutions.
• ○ ​Design, Develop and Test new functionalities of existing apps/bots.
• ○ Ownership of modules for Low level design and implementation.
• ○ Facilitate analytics and stats for various dashboards using serverless structures.
• ○ Work with versioning (Trunk Based Development) as part of CI.
• ○ Active participation in code review.

Apr 2019 – Sep 2020 · 1 yr 5 mos · Remote

• Python, MySQL, Django, Flask, Vanilla JavaScript, Bootstrap, Google Firebase, Webfaction, Docker, AWS
• ○ Product requirement analysis,Architecture and development of multiple project(s)
• ○ As a Lead developer working with multiple teams of Developers and interns.
• ○ Setting up and maintaining the cloud environment on AWS.
• ○ Analyse the requirements, designing the interface and designing the REST APIs for the product(s) to be used by multiple platforms.
• ○ As an individual contributor, worked on several modules to streamline deployment.
• ○ Coordinate and direct projects, making detailed plans to accomplish goals and directing the integration of technical activities.
• ○ Integral part of code review, optimisation and scalable development.
• ○ Direct and promote best versioning practices using GIT.

Apr 2017 – Apr 2019 · 2 yrs · Gurgaon, India

• Python, Golang, Flask, Echo, MySQL , Nginx, EC2
• ○ Creating and maintaining RESTful services/APIs to provide backend for Mobile Applications.
• ○ REST APIs in Go using Echo framework and Python using Flask framework.
• ○ Task management, Queuing, Cron jobs.
• ○ Writing scripts in Python to migrate/manipulate data into Database.
• ○ Get involved in designing and creating Database/tables for upcoming product/revamp of product.
• ○ Maintenance of Staging and production servers.
• ○ Writing Micro-services to Automate Management tasks.
• ○ And above all, learning a lot.

Aug 2016 – Apr 2017 · 8 mos · Pune , India

• ○ Hands on experience in bug tracking tool- HP ALM.
• ○ Hands on experience in Manual Testing and various testing techniques like
• ○ User Interface Testing,
• ○ Functionality Testing ,
• ○ Regression Testing,
• ○ End to End Testing.
• ○ And System Integration Testing
• ○ Well versed with SQL .
• ○ Experience in Amdocs CRM, OMS and other retail frontend testing etc.
• ○ Strong knowledge of STLC and SDLC with experience in writing & executing test cases and test scenarios.