Deepankar P.

CEO

Noida, Uttar Pradesh, India14 yrs experience

Highly StableAI Enabled

Key Highlights

Led innovative fintech product launches at Paytm.
Acquired 17 million+ businesses through effective onboarding.
Expert in enhancing UPI payment experiences.

Stackforce AI infers this person is a Fintech Product Leader with extensive experience in digital payment innovations.

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Skills

Core Skills

Product StrategyProduct ManagementData-driven Decision Making

Other Skills

Digital paymentsMarket AnalysisUser ResearchStrategy and ExecutionMarket ResearchBusiness StrategyE-commerceProduct DevelopmentProduct MarketingBusiness AnalysisUser ExperienceSoftware DevelopmentWeb DevelopmentBusiness DevelopmentWeb Design

About

Product leader with almost a decade of experience working on fintech products across Payments, BFSI, E-commerce, and Education sector. Leading a team of young Product Managers to launch innovative fintech products to improve the payment experience of customers. Enjoy building digital products ground up and have been part of some exciting Zero-to-One journeys at Paytm with customer experience and data at the core. Been part of Paytm's journey to power payments in the physical world using QR codes from the very beginning and have built products that have helped us acquire 17 million+ businesses (kirana shops, retailers, restaurants, autowallas etc) - the biggest merchant network in the country. Have led Onboarding products at Paytm : DIY / Assisted onboarding experience for Customers / Merchant aquisition & product issuance across multiple business verticals including Payments (QR, iOT devices, PG), Fastag, Financial services (Lending, Insurance, Cards, Credit Services), Marketplace, Banking (KYC, CASA). Currently leading UPI Products: Own the Scan and Pay, UPI 2.0 (Collect, Push, intent), Automatic payments, IPO journey on Paytm app. Paytm has issued over 300 Million Wallets and over 100 Million customers have linked Bank Accounts on Paytm via UPI. Key Skills: Product Roadmap / strategy building, Product Management, Market & competitor research, Product Analysis, Customer & User experience

Experience

14 yrs

Total Experience

3 yrs 11 mos

Average Tenure

2 yrs 2 mos

Current Experience

Paytm

AVP Product | 12 Years in UPI & Fintech Innovations

Mar 2024 – Present · 2 yrs 2 mos · Noida, Uttar Pradesh, India

Working as a Product leader @ OCIL (One97 Communication India Limited). I have been focused on delivering innovations that notch user adoption, enhance transaction efficiencies, reduced transaction failure rates and raise the whole payment transaction experience on Paytm TPAP app / Merchant ecosystem.
Key responsibility:
Product Strategy and Vision: Develop and execute product roadmaps that align to business objectives, focusing on enhancing UPI services while expanding digital payment solutions.
Cross-functional Leadership: Work closely with engineering, design, marketing and operations teams to ensure smooth product launch/updates that aligns stakeholders’ interests.
Market Analysis & User Research: Carry out detailed market analysis and user research in order to identify trends, opportunities for growth and pain points in customers that can be turned into actionable features for products.
Innovation & Growth: Develop ideas leading to innovation within the UPI ecosystem through leveraging new technologies and methods ahead of market demands.
Performance Monitoring & Optimization: Utilize data-driven insights to monitor product performance continuously optimizing features and functionalities that improve user's Payment experience and business outcomes.

Product ManagementDigital paymentsProduct Strategy

Paytm payments bank

2 roles

Product Director

Promoted

Mar 2022 – Feb 2024 · 1 yr 11 mos · Noida, Uttar Pradesh, India

Leading team for 10 product managers and building product for better payments experience.
Product Manager for UPI Payments
>> Own the payment experience for Scan and Pay, UPI 2.0 (Collect, Push, intent), Automatic payments (Recurring & One Time mandates), IPO payments on Paytm app.
Product Manger for UPI switch
>> Enhancing UPI switch as platform to offer best success rate for UPI Transaction
>> Developed first in class instant Refund & Settlement product with lowest Turnaround time

Product managementData-driven Decision MakingProduct Management

Associate Product Director

Aug 2021 – Mar 2022 · 7 mos · Noida, Uttar Pradesh, India

Own the payments experience on Paytm app for Scan & Pay flows, UPI payments, UPI Autopay (e-mandate for recurring/ IPO payments).

Paytm

3 roles

Assistant General Manager - Product

Oct 2020 – Jul 2021 · 9 mos

Senior Product Manager

Apr 2019 – Oct 2020 · 1 yr 6 mos

Scaled-up pre/post-live merchant onboarding workflow and processes for all payment products – online and offline; 12 million merchants onboarded
Launching paperless and instant onboarding flows; Eradicated submitting documents by bringing in real-time profile verification for PAN (NSDL), Driving license, Voter ID & Bank account details : Increased daily inflow of merchants by ~15% & decreased overhead cost by 25%
Internal App development for streamlining onboarding process and improve productivity of Field Sales Executives; 1 Lakh EDC merchants + 5 million QR merchants onboarded
Introduced DIY merchant onboarding flows & modifications for different categories of merchants to increase merchant base and improve overall merchant experience; 5 million merchants onboarded via DIY flow
Responsible for Product road map for onboarding basis merchant's feedback and competitor's analysis

Product Manager

Mar 2016 – Mar 2019 · 3 yrs

Working as a Product Manager in Payments division of Paytm. Role mainly focuses on creating the smooth and flawless onboarding processes for User / Merchant onboarding flows.
Few major focus areas includes:
Building the Onboarding platform for smooth Merchant onboarding
Automating the Onboarding Flow - Making it paperless, DIY Enabled (Web and App based flows - for both Consumer and Merchant)
Building smooth onboarding flow via Golden Gate App (assisted Agent on ground mode) for Paytm Payments, Bank Field Force Agents for multiple processes.
Creating smooth and Developer friendly integration solutions
Analysing, Evaluating and designing the solutions for the blocker in going LIVE (start accepting payments)

Edukart.com

3 roles

Senior Technology Manager

Apr 2015 – Feb 2016 · 10 mos

EduKart is India’s leading education marketplace, offering education seekers a platform to choose and enrol from 2500+ courses in degree, diploma, certificate, entrance coaching and K12 categories.

Technology Manager

Promoted

Apr 2014 – Mar 2015 · 11 mos

EduKart is India's leading education marketplace, offering education seekers a platform to choose and enrol from 2000+ courses in degree, diploma, certifications, entrance coaching and K12 categories.
The major roles is to have 24x7 running EduKart website & all technology properties.
Along with this, I worked on :
Responsible for the strategy, roadmap, and feature definition for EduKart
Devising and implementing strategies for automation of business processes for growth of organisation.
Enhancing product features for better customer Experience
Solve organizational problems through developing new or adapting existing technologies.
Handling daily technology requirements across departments for smooth execution of all processes.

Software Engineer

Jan 2012 – Apr 2014 · 2 yrs 3 mos

EduKart.com is India's leading online platform for distance education enrolments. Candidates can compare and enrol in a variety of programs including Indian university degrees, International programs and certificate courses.
Roles & Responsibilities:
Developing and managing EduKart Web Portal, Job Portal and Blog.
Market analysis and Development of new application / features for best customer experience on EduKart Portal
EduKart Product Maintenance and Quality analysis.
Handling daily technology requirements of the organization for smooth execution of all processes.
Handling Email Marketing Campaign and Franchisee Technology support.