Dennis Manning — CEO

I write stories about the moments that break us open — love, memory, power, forgiveness — and the shadows we carry into every choice. My work blends grounded human emotion with noir tension, dream-logic, and cinematic rhythm. My slate includes: • Memory-driven dramas (Chasing Truths) • Miami-noir thrillers (More Going Down, Have At It) • Prestige psychological films (The Shaft, Handprint) • Intimate character pieces (Honesty) Across film, shorts, and serialized stories, my goal is always the same: tell the truth, even when it hurts. My audience is steadily growing — 40K+ weekly impressions & a high-engagement newsletter — not because I shout, but because I share the climb. I believe stories matter because people matter. If a narrative can reach someone at the exact moment they need a mirror… that’s the work. My work includes: 🎬 Chasing Truths — a memory-driven noir odyssey 🎬 Handprint — psychological thriller, viral LinkedIn traction 🎬 The Shaft — prestige noir, casting and development underway 🎬 More Going Down — award-winning Miami thriller 🎬 Have At It — Miami neo-noir short, director-ready My storytelling lives at the intersection of: character, consequence, and the secrets we carry. If you’re building elevated, character-driven cinema — or if your team is seeking a writer with a defined voice and a relentless work ethic — I’m always open to the right collaboration. I’m actively building partnerships with producers, directors, and reps who champion bold storytelling and character-driven film. For scripts, pitch decks, or to explore working together: dennis@danforthmusic.org Let’s build something that lasts.

Stackforce AI infers this person is a creative storyteller specializing in character-driven film narratives.

Location: Fort Lauderdale, Florida, United States

Experience: 28 yrs 9 mos

Skills

Screenwriting
Storytelling

Career Highlights

Expert in character-driven storytelling and noir narratives.
Proven track record of engaging diverse audiences.
Strong leadership in redefining LGBTQ+ cinematic narratives.

Work Experience

Danforthmusic.org

Chief Executive Officer (7 yrs 2 mos)

GhostBed

Director of Customer Experience (10 yrs 2 mos)

Nature's Sleep

Director of Customer Experience (7 yrs 10 mos)

Leadership for Directors of Customer Experience & Operations Nationwide

Founder | Director Customer Experience Operations (8 yrs)

DentalPlans.com

Senior Director - Sales Operations | Customer Experience (2 yrs 5 mos)

New Sales Operations Director | Customer Experience (1 yr 6 mos)

Liberty Power

Director Outbound Sales Operations | Customer Experience (2 yrs 4 mos)

Danforth Consulting

CEO | Customer Experience | Operations Director (17 yrs 4 mos)

Wyndham Vacation Ownership

Senior Site Operations Director | Customer Experience (2 yrs 5 mos)

Citizens Bank

Vice President Operations | VP Training Director | Customer Experience (9 yrs 7 mos)

Education

Master of Science (MS) at Lesley University

BA/BS at King's College

graduated top 20 at Our Lady of Lourdes Regional

Dennis Manning

CEO

Fort Lauderdale, Florida, United States28 yrs 9 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Expert in character-driven storytelling and noir narratives.
Proven track record of engaging diverse audiences.
Strong leadership in redefining LGBTQ+ cinematic narratives.

Stackforce AI infers this person is a creative storyteller specializing in character-driven film narratives.

Contact

Skills

Core Skills

ScreenwritingStorytelling

Other Skills

ScreenplaysSongwritingWritingTeam BuildingCall CenterCustomer ServiceProcess ImprovementPerformance ManagementBudgetsStrategic PlanningChange ManagementLeadershipCustomer SatisfactionTrainingCoaching

About

Experience

28 yrs 9 mos

Total Experience

7 yrs 7 mos

Average Tenure

10 yrs 2 mos

Current Experience

Danforthmusic.org

Chief Executive Officer

Mar 2019 – Present · 7 yrs 2 mos · Wilton Manors, Florida, United States · Hybrid

Redefining LGBTQ+ storytelling through bold, cinematic narratives where love, power, and fate collide in a neo-noir landscape.

ScreenplaysSongwritingWritingStorytellingScreenwriting

Ghostbed

Director of Customer Experience

Mar 2016 – Present · 10 yrs 2 mos · Plantation, Florida, United States · On-site

Nature's sleep

Director of Customer Experience

Mar 2016 – Jan 2024 · 7 yrs 10 mos · Plantation, FL

Leadership for directors of customer experience & operations nationwide

Founder | Director Customer Experience Operations

Jan 2016 – Jan 2024 · 8 yrs

Attending networking events
Researching Industry Leaders
Tracking Industry Trends
Participating in Industry Discussions

Dentalplans.com

2 roles

Senior Director - Sales Operations | Customer Experience

Promoted

Oct 2013 – Mar 2016 · 2 yrs 5 mos · Plantation, FL

Promotion to Senior Director of Sales & Operations: Inbound & Outbound telesales execution, live Chat, Member Care, Retention, 3rd party sales management and Network Provider for B2C operations for 2 corporate locations (Chicago and Fort Lauderdale)

New Sales Operations Director | Customer Experience

Dec 2012 – Jun 2014 · 1 yr 6 mos · Plantation, FL

 Direct inbound and outbound telesales team with focus on customer satisfaction and retention for B2C model.
 Supervise more than 100 personnel and ensure buy-in with company policies and brand messaging.
 Oversee sales revenue and forecasting for $6 million operation.
Notable Achievements:
 Increased sales conversation by 5% in three months through adoption of a consultative sales model, resulting in an additional $150K in revenue.
 Improved customer retention from 20% to 50% in 2012 by revising scripts and integrating a new sales incentive plan, resulting in $3 million in retained revenue for two quarters.

Liberty power

Director Outbound Sales Operations | Customer Experience

May 2010 – Sep 2012 · 2 yrs 4 mos · Fort Lauderdale, FL

Retail Energy Provider for B2B and B2C Outbound sales.

Danforth consulting

CEO | Customer Experience | Operations Director

Jan 2009 – Present · 17 yrs 4 mos · Fort Lauderdale, FL

Management consulting company. Delivering results in leadership development, operational strategies, technical design and training design, delivery and evaluation. Myers-Briggs Certified for Team building and personal development.

Wyndham vacation ownership

Senior Site Operations Director | Customer Experience

Mar 2007 – Aug 2009 · 2 yrs 5 mos

Wyndham is one of the world's largest hospitality companies across six continents. Offering individual consumers and business customers a broad array of hospitality products and services as well as various accommodation alternatives and price ranges through a premier portfolio of world-renowned brands.

Citizens bank

Vice President Operations | VP Training Director | Customer Experience

Aug 1997 – Mar 2007 · 9 yrs 7 mos

A leading New England-based financial institution, ranked in the top ten banks in the United States. Privately owned by the Royal Bank of Scotland, with two corporate contact centers and over 1400 customer-facing branches