May 2024 – Nov 2025 · 1 yr 6 mos · Plymouth, England, United Kingdom · On-site

• As a BI Developer, I work closely with cross-functional teams to transform business requirements into impactful data solutions. I specialise in developing scalable Power BI dashboards, streamlining reporting processes, and driving automation across retail operations.
• Key Responsibilities:
• Design and develop interactive Power BI dashboards using DAX, Power Query, and M language, tailored for retail operations, merchandising, and executive-level reporting.
• Translate complex business needs into data models and visualisations that provide clear, actionable insights.
• Maintain and optimise data pipelines using SQL Server, Power BI Dataflows, and Python scripts to ensure accurate and timely reporting.
• Lead the automation of manual reporting processes, reducing repetitive tasks through Power Automate, SQL automation, and Python-based solutions.
• Collaborate with stakeholders to identify opportunities for process improvement, and implement BI tools to support better decision-making.
• Notable Achievements:
• Delivered 100+ Power BI dashboards for The Range, Wilko, and Homebase, improving visibility into key metrics across departments.
• Replaced multiple manual Excel-based reports with fully automated BI solutions, significantly reducing reporting time and human error.
• Led critical automation projects (e.g. Wilko stock integration) that: Reduced data errors by 10% and
• Improved dataset refresh time by 20%
• Helped cut stock wastage through improved forecasting and visibility
• Built and implemented SLA trackers, KPI dashboards, and forecasting tools that supported strategic planning and operational efficiency.
• Identified and resolved performance issues in existing Power BI reports, resulting in faster load times and better user adoption.

Sep 2022 – Sep 2023 · 1 yr · Plymouth, England, United Kingdom · On-site

• Gained in-depth expertise in data analysis, machine learning, and business intelligence throughout the Master’s program.
• Led a research project leveraging ML and NLP techniques to extract user insights from the BT Community Forum dataset.
• Achieved a Distinction for the project, further enhancing technical proficiency and the ability to derive actionable insights from complex datasets.

Jun 2020 – Aug 2022 · 2 yrs 2 mos · Maharashtra, India

• Supported end-to-end banking product operations across Digital Onboarding, FinCrime, and Payments.
• Acted as a liaison between stakeholders and customers, translating operational pain points into actionable solutions.
• Developed and maintained Excel reports and dashboards to monitor KPIs, enhancing service quality and compliance.

Aug 2018 – May 2020 · 1 yr 9 mos · Pune, Maharashtra, India

• Worked at the client location, DBS on behalf of HCL, acting as the primary point of contact between HCL and the client.
• Collaborated closely with bank stakeholders to ensure that HCL’s services aligned with the client’s requirements and expectations.
• Facilitated smooth communication between DBS Bank and internal HCL teams to ensure timely delivery of services and resolve any issues efficiently.

Aug 2016 – Mar 2018 · 1 yr 7 mos · Pune, Maharashtra, India

• Managed sales and after-sales processes for the Audi India client, contributing to improved service quality and customer experience.
• Created and maintained basic Excel reports to track customer interactions, query resolution times, and service metrics.
• Documented customer feedback and escalated complex issues to relevant teams for further action.