Jul 2024 – Oct 2025 · 1 yr 3 mos · Bengaluru, Karnataka, India · On-site

• Modular Onboarding Framework: Transitioned X-Onboarding to a modular structure with reusable components, improving rollout speed and simplifying future updates.
• Salesforce & Karza Integration: Integrated Salesforce with RazorpayX to automate Karza data ingestion, increasing lead qualification speed
• Compliance-Ready Merchant Setup: Migrated critical merchant setup forms from RSPL to RZPX with on-demand generation, ensuring RBI compliance.
• Scripting: Automated data correction and enrichment tasks using Python scripts, including fixes for 6,000+ merchant forms, 22,000+ MCC code generations, and geo-mapping with the Google Geocoding API.
• Unified Auth Flow: Contributed to the adaptation of Unified Signup/Login (USL) for Razorpay X , leading to a 15% reduction in login issues.
• PG Cross-Sell Enablement: Supported RazorpayX’s PG cross-sell for Razorpay X by configuring modular onboarding flows, helping drive a 28% increase in MTUs and a 5% uplift in volume.
• Documentation: Built and transitioned an end-to-end operational Runbook to the PSE team, reducing support load of the team

Sep 2023 – Jun 2024 · 9 mos · Gurugram, Haryana, India · Remote

• Custom AI Engine: Designed and implemented a generative AI system using LLaMA 2 and Anthropic, significantly improving document chat and summarization capabilities.
• RAG Search Integration: Built Retrieval-Augmented Generation (RAG) search using LangChain and Pinecone Vector DB for accurate semantic search.
• Bulk Upload System: Developed a robust Excel-based bulk upload feature for a patent handling tool, streamlining data ingestion and reducing manual effort.
• System Reliability & Enhancement: Improved system reliability by 40% through prompt engineering, debugging, and rigorous testing.
• Cloud Deployment: Deployed Django applications on Google Cloud Platform, using Compute Engine, load balancing, and firewall configuration for secure, scalable hosting.

Jun 2021 – Aug 2023 · 2 yrs 2 mos

• Improved Forecasting: Built APIs to integrate external factors into a supply chain planning system, increasing sales data accuracy.
• Expense Classification: Developed Kafka-based services for categorizing expenses by vendor/type, boosting processing performance.
• System Optimization: Tuned database queries and backend architecture to enhance system speed and responsiveness.
• API & Event-Driven Design: Implemented RESTful APIs and Kafka pipelines to enable efficient, real-time data flow between services.
• Frontend Support: Collaborated with UI team using ReactJS and Next.js to deliver intuitive dashboards and components.

Jan 2021 – May 2021 · 4 mos