Jan 2018 – Jun 2020 · 2 yrs 5 mos · Greater Sydney Area

• Participated in the eliciting, designing and analysing of requirements with different stakeholders.
• Documented business processes and functional specifications for the project.
• Experienced in implementing business rules, workflows and business process flows.
• Conduct Process modelling and Document business "AS-Is" state and "To-Be" future state.
• Build Dynamics 365 forms, views, workflows and reports around each client’s needs for an interface.
• Extension of Dynamics 365 capabilities by customizing and integrating compatible tools such as Power BI and Power Objects: SMS, Mail Chimp, Web Form, Chat and third-party tools: Click2Clone, Click2Export
• Participated in project delivery within an agile development environment in collaboration with developers and testers.
• Communicated at the regular interval with the clients on the status of projects and issue resolution.
• Achievements
• Extended Dynamics 365 project capabilities by customizing and integrating tools such as Power BI & (Power Objects: SMS, Mail Chimp, Web Form, Chat) and (Third-party tools: Click2Clone, Click2Export) increased efficiency by 25%.

Dec 2014 – Dec 2015 · 1 yr

• Liaised with clients in order to gather requirements.
• Managed work within the team with set parameters to achieve the business goals showcasing excellent leadership and management abilities.
• Mapped the business requirements, designing and implementing systems to achieve the overall increased efficiency of the organisation.
• Requirement analysis and prepared the understanding document/ Proof of concept (POC) correspondingly due to solid analytical skills.
• Documented proposals for the clients and followed up accordingly demonstrating effective communication skills.
• Created and managed the website content including designs, forms and code optimisation for ensuring cohesion.
• Ensured timely delivery of work within proposed deadline by organising workload using priority lists.
• Achievements
• Online traffic increased by 20% of our client after creating a specific professional network.
• Built a specific algorithm for profile/resume building for a client.
• Online presence of our client increased 10% in sales within one month.
• Provided training sessions to clients for their software systems and website functionalities utilising strong communication skills.

Sep 2014 – Nov 2014 · 2 mos

Oct 2011 – Aug 2014 · 2 yrs 10 mos · Gurugram, Haryana, India

• Gathered and analysed requirements within the team.
• Designed the flowcharts diagrams of system process correspondingly.
• Created the interface design with the database design.
• Plunged on to coding after freezing up the requirement specifications.
• Performed unit testing before integrating with other functional components of software.
• Achievements
• Introduced unique Android Application which facilitates the electricity board in entire India to read the data of the electronic meter through Android phone by connecting data cable.
• Conducted research under direct supervision of General Manager (GM) to program the modems wirelessly, which has planted and running in remote areas in India. This study succeeded to reduce the organisation human effort and cost by 10%.
• Created dashboard software for the monitoring department to track down the efficiency of the organisation’s manufacturing unit. This software helped the monitoring unit to maximise the manufacturing efficiency by 15%. Also, they were able to identify the missing meters in the lot.

Jan 2011 – Jul 2011 · 6 mos · Delhi, India

• Website Developement on C# with Javascript, Ajax Tools, SqlServer 2008 & Team foundation Server

Aug 2007 – Feb 2008 · 6 mos · Delhi, India

• Completed training as a Software Developer and done two projects (Mail Management System & Interline Management System) which are inter-organization projects on VB6 with Crystal Report 11