Divya Chauhan

Customer Success Manager

Dehradun, Uttarakhand, India3 yrs 5 mos experience

Key Highlights

  • Experienced in managing client queries effectively.
  • Strong communication skills ensuring customer satisfaction.
  • Quick learner, adaptable to various roles.
Stackforce AI infers this person is a Customer Support Specialist with a focus on client relations in remote environments.

Contact

Skills

Core Skills

Customer SupportCommunication

Other Skills

Client SupportTroubleshootingEmailRecruitingOffice Administration

About

I have experience as a Client Support Specialist, where I managed client queries, provided efficient resolutions, and maintained strong communication to ensure customer satisfaction. I am skilled in handling emails and chat support, as well as using MS Office and online communication tools. Currently, I am seeking remote opportunities in client support, customer service, data entry, or administrative roles. I am a quick learner, adaptable, and open to both full-time and part-time positions with immediate availability.

Experience

3 yrs 5 mos
Total Experience
1 yr 8 mos
Average Tenure
--
Current Experience

Watermark

Client Support Specialist

Apr 2022Dec 2024 · 2 yrs 8 mos · Sahibzada Ajit Singh Nagar, Punjab, India · Remote

Client SupportCommunicationTroubleshootingEmailCustomer Support

Teleperformance

2 roles

Customer Service Associate

May 2021Feb 2022 · 9 mos · Mohali

Customer Service Associate

May 2021Feb 2022 · 9 mos · Mohali

Education

Lovely Professional University (LPU)

Master of Arts — ENGLISH LANGUAGE AND LITERATURE/LETTERS

Feb 2026Present

Uttaranchal University

Bachelor of Commerce - BCom — Financial management

Lovely Professional University (LPU)

Master of Arts — ENGLISH LANGUAGE AND LITERATURE/LETTERS

Feb 2026Present

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