Pushpendra Raaj

Operations Associate

Gurugram, Haryana, India7 yrs 2 mos experience

Highly Stable

Key Highlights

Proven track record in logistics supply chain optimization.
Expert in data analysis and performance improvement.
Skilled trainer with extensive experience in team management.

Stackforce AI infers this person is a Logistics Data Analyst with strong expertise in supply chain optimization and team training.

Contact

Skills

Core Skills

Data AnalysisSupply Chain ManagementData ManagementEmployee Training

Other Skills

SQLPythonCustomer Relationship Management (CRM)Process ImprovementElectronicsMicrosoft ExcelMicrosoft WordG-sheetBasic HTMLTeam ManagementTeam BuildingTechnical TrainingTechnical SupportRequirements AnalysisEquipment Maintenance

About

Experienced project lead with a demonstrated history of working in the logistics supply chain industry. skilled in team management , SQL, Python, Microsoft Word and excel, G-sheet, Basic HTML, team building, and learning.

Experience

7 yrs 2 mos

Total Experience

7 yrs 2 mos

Average Tenure

7 yrs 2 mos

Current Experience

Wheelseye

2 roles

Trainer

Oct 2019 – May 2021 · 1 yr 7 mos · Gurugram, Haryana, India

Selected as Ground Team Trainer,around 400 Gps Installer trained across India.
Give online training to new installers.
Follow up meetings with new Installers near by Area.
Launched and build a center team of support at cities across Pan India.

ElectronicsMicrosoft ExcelEmployee Training

Operation Data Analyst

Apr 2019 – Present · 7 yrs 2 mos · Gurugram, Haryana, India

Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Managed cross-functional collaboration to drive team engagement and keep members on course to achieve demanding company targets.
Analysed MOM performance of executives and found out zones where we needed to shift our focus to drive overall sales numbers of GPS and fastag on Metabase using SQL and Python.
Managed installer helpline for pan India installer force of around 1000 installers. Provide them 97% real time resolution on mail.
Created multiple Dashboards such as inflow queries of installers, Relay activation, GPS onboarding, Escalation inflow, Payment.
Real time audit dashboards for the installations,managed to improve around 5% margin of fake onboardings.
Created the dashboards for the installer shortage areas, which helped the HR team to hire the ground force at that area which leads the order fulfillment from 89% to 93%.
Monitoring and analyzing logistics operations: Monitor logistics operations to identify areas of improvement and recommend solutions to optimize processes.
Data analysis: Use data analysis techniques to identify trends and patterns in logistics operations, such as shipping times, delivery times, and transportation costs, to make informed decisions.
Forecasting demand: Forecast demand for logistics services and resources, such as trucks, trailers, and drivers, to ensure that the company is prepared to meet customer needs.
Monitoring KPI's: Monitor key performance indicators (KPIs) for logistics operations, such as on-time delivery rates, transportation costs, and delivery times, to ensure that the company is meeting its performance goals.