Divya Saravanan

Software Engineer

Coonoor, Tamil Nadu, India7 yrs 7 mos experience
AI ML PractitionerAI Enabled

Key Highlights

  • Led AI-driven initiatives to enhance customer satisfaction.
  • Architected scalable microservices for high-performance systems.
  • Mentored graduates and contributed to team growth.
Stackforce AI infers this person is a Fintech Backend Engineer with strong expertise in AI and microservices.

Contact

Skills

Core Skills

MicroservicesAi IntegrationSystem ModernizationApi DevelopmentData ResilienceMentoringMobile Development

Other Skills

AI AgentsActive LearningAgentic AIAgile Application DevelopmentAlgorithmsAndroid DevelopmentAndroid StudioApache KafkaArchitectural DesignArchitectureArtificial Intelligence for BusinessBack-End Web DevelopmentCloud-Native ApplicationsCoachingCommunication

About

I am a Senior Software Development Engineer at PayPal with 4+ years of experience building large-scale, high-performance backend systems and AI-driven solutions. Over the years, I’ve progressed from SDE I to SDE II and now Senior SDE, leading impactful initiatives that span system modernization, AI integration, and customer experience optimization. At PayPal, I recently led a 4-member team to design and deliver Smart Friction Finder, leveraging Crew AI, Agentic AI, and chat transcript analysis to proactively detect and resolve customer friction. This solution reduced support costs and accelerated issue resolution, showcasing how AI can directly enhance customer satisfaction at enterprise scale. Beyond AI-driven initiatives, I’ve architected and deployed mission-critical microservices, executed the deprecation of 13-year-old legacy systems, and engineered resilient solutions to handle millions of records during disaster recovery. My contributions have improved scalability, fault tolerance, and API performance across core PayPal services. Key highlights include: • Building end-to-end microservices and APIs with Spring Boot, Kafka, and MongoDB. • Driving 40% improvement in buyer recovery rates via proactive notification systems. • Enhancing API reliability and cutting memory usage by 70% for performance gains. • Leading cross-functional initiatives that balance technical excellence with business impact. I am passionate about AI-driven automation, distributed systems, and customer-centric engineering, and thrive at the intersection of scalable architecture and intelligent automation. Always open to connecting with professionals in AI, fintech, and distributed systems, and sharing insights on building the next generation of intelligent, resilient platforms.

Experience

7 yrs 7 mos
Total Experience
1 yr 3 mos
Average Tenure
9 mos
Current Experience

Apple

Software Engineer

Sep 2025Present · 9 mos · Greater Hyderabad Area · Hybrid

Paypal

3 roles

Senior Software Engineer

Promoted

Sep 2024Sep 2025 · 1 yr

  • Led a 4-member team to build PayPal’s Smart Friction Finder using Crew AI, leveraging chat transcripts to accelerate issue resolution and reduce support costs.
  • Led the 8-month deprecation of a 13-year-old legacy service by migrating key APIs to next-gen systems and strategically retiring non-critical functionalities in collaboration with business stakeholders reducing maintenance overhead and improving system reliability.
  • Designed and implemented conversational flows in PayPal’s chatbot using Google Dialogflow.
  • Collaborated across teams to design a pro-active notification solution that improved buyer recovery rate by 40% for a key business use case.
  • Designed and Delivered a production-ready microservice for an Agentic AI use case end-to-end within 2 weeks using Spring Boot and JSON based libraries (Jackson).
JavaSpring BootCrew AIAgentic AIDeprecationNext Gen System+13

Software Engineer 2

Promoted

Mar 2023Aug 2024 · 1 yr 5 mos

  • Contributed to various features in an orchestration framework that enables developers to write APIs in an end-to-end non-blocking way with configuration using reactive programming.
  • Developed lighting web components for a CRM tool in Salesforce.
  • Led various initiatives including the microservice split of the component hosting 200+ APIs improving scalability and fault tolerance.
  • Designed and developed APIs for a mocking tool to be used for internal testing using Mongo and Spring Boot.
  • Designed and implemented a robust solution utilizing Apache Kafka to prevent the loss of 25 million records during Disaster Recovery (DR) activities.
  • Enhanced application performance by analyzing memory consumption and reducing overall memory usage by 70%, leading to improved API response times.
  • Designed and implemented MongoDB-backed APIs with Spring Boot for a mocking tool. Developed a Maven library to facilitate component testing by utilizing the mocking tool.
  • Improved component availability by decreasing the failure rate of the most accessed API by 3%.
  • Mentored Recent Graduates and moderated various events organization-wide
Design PatternsPluginsObject Oriented DesignActive LearningSpring BootAPI Development+22

Software Engineer 1

Sep 2021Mar 2023 · 1 yr 6 mos

  • Designed and developed Rest APIs using JAX-RS and Rx Java in a reactive, non-blocking way, and delivered APIs end-to-end starting with the requirement discussions up to taking them to production.
  • Contributed to various features in an orchestration framework that enables developers to write APIs in an end-to-end non-blocking way with configuration using reactive programming.
  • Designed and developed an IntelliJ and maven plugin that supports Intellisense and build time validation of the
  • no-code/low-code configurations thereby reducing the debug time by 99% and development time by 30%.
  • Mentored Recent Graduates and moderated various events organization-wide
Active LearningREST APIsCreativity and InnovationTeamworkBack-End Web DevelopmentLeadership+13

Preplaced

Mentor

Aug 2023Apr 2025 · 1 yr 8 mos · Remote

  • Mentoring folks to land in their dream jobs.
Back-End Web DevelopmentLeadershipCoachingMentoring

Matrix infotech

Back End Developer

Nov 2020Apr 2021 · 5 mos

  • Worked as backend developer using Spring Boot and JPA (to map with MySQL Database).
  • Developed multiple APIs following the REST standards for a social media application.
SQLREST APIsTeamworkBack-End Web DevelopmentLeadershipSpring Boot+4

The guindy times

3 roles

Tech Head

Promoted

Jul 2020May 2021 · 10 mos

  • Developed an Android app for the Official Magazine Club of Anna University using
  • Flutter to display, view, and search articles and college announcements
  • Download the app here: https://play.google.com/store/apps/details?id=com.gtapp&hl=en
LeadershipProgrammingProblem SolvingMobile Development

Deputy Director of Contents

Jun 2019Jul 2020 · 1 yr 1 mo

  • Content Writing and Doodling for the magazine.
LeadershipProblem Solving

Junior Correspondent

Jul 2018Jun 2019 · 11 mos

Citi

Summer Analyst

May 2020Jun 2020 · 1 mo · Remote

  • Developed a tool using Spring Framework and JPA (to map with Oracle Database) to analyze risks in Citi Application Architecture.
  • Improved the latency by leveraging multi-threading to handle large volumes of data during analysis
SQLREST APIsBack-End Web DevelopmentSpring FrameworkAPI DevelopmentProgramming+2

Logic research labs

2 roles

Student Intern

Apr 2020May 2020 · 1 mo · Remote

  • Developed REST APIs for the Cloud SaaS Asset Management Application using Node Js and My Sql
SQLNode.jsTeamworkProgrammingProblem SolvingAPI Development

Intern

Dec 2019Feb 2020 · 2 mos

  • Developed REST APIs for the Cloud SaaS Asset Management Application using Node Js and My Sql
SQLNode.jsTeamworkBack-End Web DevelopmentProgrammingProblem Solving+1

Ceg tech forum

Back End Developer

Sep 2019Feb 2020 · 5 mos · Tamil Nadu, India

  • Developed Backend API for online games for a tech event.
Back-End Web DevelopmentProgrammingProblem SolvingAPI Development

Education

College of Engineering, Guindy

BE - Bachelor of Engineering — Computer Science

Jan 2017Jan 2021

Stanes Anglo Indian Higher Secondary School, Coonoor

Higher Secondary Education — science

Jan 2015Jan 2017

Stanes Anglo Indian higher secondary school

Secondary Education

Jan 2005Jan 2015

Stackforce found 100+ more professionals with Microservices & Ai Integration

Explore similar profiles based on matching skills and experience