Apr 2022 – Aug 2023 · 1 yr 4 mos · Bengaluru, Karnataka, India · Hybrid

Dec 2020 – Jul 2022 · 1 yr 7 mos · Gurugram, Haryana, India

Jun 2020 – Dec 2020 · 6 mos

• Improved efficiency of Assist team by 30% by analyzing important KPI & helping them focus on important segments with limited employees
• Built demand & supply score that helped business teams to increase their productivity
• Developed a dashboard that captures transactions, demand & supply data in real time for new offerings of the company that helped in better visualization & analysis for the in-house team as well as for the Franchisees
• Helped in forecasting business projections for the company's overall business for a Financial Year that helped various departments to ramp-up their business to meet overall targets
• Working to develop new and important metrics that helps leadership team in effective decision making
• Developing Process Flows for new business segments
• Providing guidelines for data extraction, crunching & analyzing to other team members
• Working with cross-functional teams to understand business requirements & providing valuable data analysis by using various analytical tools & through various types of analysis like predictive, descriptive and regression

Apr 2019 – May 2020 · 1 yr 1 mo

• Handled Finance, Marketing & Marketplace data to prepare reports that interpret consumer behavior, market opportunities and latest trends
• Improved Operations workflow by providing them real time data analysis & easy to interpret dashboards
• Prepared complex algorithms & dashboards by extracting data from multiple sources using different analytical & visualization tools
• Utilized Power BI, Tableau, MySQL, advanced Excel and Google Analytics for data intelligence and analysis
• Operating in Strategy & Planning team to understand monthly Goals and Initiatives of all the departments, set goals for business departments & help them achieve, organize review meetings with the CEO and analyze the competitive bench marking of the company
• Received ‘Spot Award’ for helping CEO & Leadership team in Annual Planning 2020 by making processes smooth & analyzing company and department level goals

May 2016 – Sep 2017 · 1 yr 4 mos · Pune/Pimpri-Chinchwad Area

• Teaching is an art and way to give back to society. Opted for this to help aspirants achieve their goals. This helped to improve my interpersonal skills and communication skills.
• Efficaciously managed to teach aptitude subjects to banking and Law aspirants
• Coordinated with the schedule and found time for guest lectures
• Honored for teaching and management skills

Jul 2015 – Apr 2016 · 9 mos · Pune/Pimpri-Chinchwad Area

• Operated a project related to billing of wire line customers for one of the largest Telecom Service Provider
• Conceptualized, prototype, and designed changes in the code, validated end to end processes and then, shipped the code changes to the testing environment so that the code can be tested
• Independently maintained, enhanced, and verified the billing application, then deployed the changes in the application into the production systems
• Synchronized with developers, testers and the production support team and implemented framework of cost, quality and time aligned to business goals
• Handled cross functional team meetings in-line with billing processes to build consensus, refine requirements, capture feedback and enhance the product features
• Interacted with clients on regular basis, identified their needs, developed feasible solutions, performed Brainstorming, Market Analysis and Product Mapping
• Won Technical Learning Services certification of completion in varied platforms like C, C++, Java and SQL