Dony Kurian

Operations Associate

Bengaluru, Karnataka, India15 yrs 6 mos experience

Highly Stable

Key Highlights

Expert in Technical Account Management and Solutions Engineering
Strong leadership in customer success initiatives
Proven track record in SaaS and advertising solutions

Stackforce AI infers this person is a SaaS and Advertising Solutions expert with a strong focus on customer success.

Contact

Skills

Core Skills

Customer SuccessTechnical Account ManagementSolutions EngineeringSales EngineeringPartner ServicesTechnical Leadership

Other Skills

AdvertisingAnalytical SkillsAttributionBusiness Systems ImplementationBusiness-to-Business (B2B)Client RequirementsCoachingCommunicationCustomer ExperienceCustomer ManagementCustomer SatisfactionDisplay AdvertisingInterpersonal SkillsLeadershipMentoring

Experience

15 yrs 6 mos

Total Experience

4 yrs 9 mos

Average Tenure

1 yr 2 mos

Current Experience

Okta

Manager - Technical Account Management

Apr 2025 – Present · 1 yr 2 mos · Bengaluru, Karnataka, India

Branch

2 roles

Head of Technical Account Management - APAC

Jan 2024 – Aug 2024 · 7 mos

SDKsTAMCustomer ExperienceCommunicationAttributionStakeholder Management+6

Head of Solutions and Sales engineering - APAC

Feb 2020 – Dec 2023 · 3 yrs 10 mos

Software as a Service (SaaS)SDKsPost-SalesPresalesSolutions EngineeringTAM+18

Inmobi

6 roles

Head of Sales Engineering - APAC

Jan 2019 – Feb 2020 · 1 yr 1 mo

SDKsPost-SalesPresalesSolutions EngineeringDisplay AdvertisingTeam Leadership+11

Head of Product Specialist Organisation - India | APMEA

Jul 2017 – Jan 2020 · 2 yrs 6 mos

SDKsPost-SalesPresalesSolutions EngineeringDisplay AdvertisingTeam Leadership+12

Head of Partner Services - INDIA

Promoted

Jul 2016 – Jun 2017 · 11 mos

SDKsPost-SalesSolutions EngineeringDisplay AdvertisingInterpersonal SkillsLeadership+10

Technical Lead

Promoted

Jul 2015 – Jun 2016 · 11 mos

SDKsPost-SalesSolutions EngineeringDisplay AdvertisingInterpersonal SkillsLeadership+8

Senior Solutions Engineer

Jan 2014 – Jun 2015 · 1 yr 5 mos

SDKsSolutions EngineeringDisplay AdvertisingAdvertisingCommunicationAttribution+3

Solutions Engineer

Apr 2012 – Dec 2013 · 1 yr 8 mos

Provide technical support to Sales and Business development teams
Run detailed reports and analyzing and debugging network performance issues
Work with Engineering teams to identify and resolve bugs and issues on Ad serving, interface and other components
Identify interface and product enhancements that will improve customer interface and overall network performance
Proactively review integration architectures and provide recommendations to help customers integration quickly and efficiently
Work with customers to ensure the prompt resolution of technical challenges

SDKsSolutions EngineeringDisplay AdvertisingAdvertisingTechnical Requirements