Dwayne Natwick, CISSP-ISSMP, CCSP, CGRC, CISM, AAISM

CEO

Detroit, Michigan, United States39 yrs 9 mos experience
AI Enabled

Key Highlights

  • Proven track record in AI and cloud product management.
  • Expert in developing and delivering training programs.
  • Strong leadership in cross-functional team collaboration.
Stackforce AI infers this person is a Cloud and AI Training Expert with a focus on Cybersecurity and Risk Management.

Contact

Skills

Core Skills

LeadershipBusiness StrategyEducationCybersecurityCloud Security

Other Skills

Process ImprovementBusiness ProcessCloud ComputingArtificial Intelligence (AI)Risk ManagementHigher EducationTraining DeliveryCloud AdministrationMicrosoft 365Microsoft AzureCloud ConsultingAmazon Web Services (AWS)Product ManagementDisaster RecoveryNetworking

About

I am a vision-driven and goal-focused leader with a history of success in managing the full lifecycle of AI, Cloud, and Security products and services, including architecture, design, proposals, sales, and marketing. Content and training of hands-on experiences in AI model development, utilizing diverse datasets, and optimizing AI initiatives for accuracy and efficiency, primarily with Microsoft Copilot, Azure AI Foundry, and Azure OpenAI. Exceptional interpersonal skills with the ability to collaborate with cross-functional teams, motivate highly technical teams, and effectively communicate with stakeholders and business resources at all levels of the organization. Proven track record of delivering major results and contributing to the achievement of business goals and objectives. Ability to train and develop people at varying technical levels to understand complex AI, cybersecurity, risk management, and cloud concepts. Core Competencies • AI, cloud, security, and GRC Training Program Development and Implementation • Azure OpenAI and Microsoft Copilot agent and model development • AI Initiative Evaluation and Optimization • Cross-functional Team Collaboration • Technical Guidance and Support • Documentation of Processes and Findings • Creating and Conducting Training Sessions for technical and professional AI security and risk awareness • Continuous Improvement of AI, cloud, security, and GRC training methodologies • Compliance with Data Privacy and Security Regulations • Public Speaking and Training Follow me on my blog: captainhyperscaler.github.io

Experience

39 yrs 9 mos
Total Experience
3 yrs 7 mos
Average Tenure
6 mos
Current Experience

Isc2

2 roles

Manager, Instructor Progam

Promoted

Nov 2025Present · 6 mos · Remote

  • I provide strategic leadership and operational oversight of ISC2’s global instructor program, encompassing approximately 45 direct and 400 partner instructors. This role is responsible for leading the full lifecycle of instructor engagement, including recruitment, onboarding, training, performance monitoring, and ongoing support.
  • I ensure instructional excellence by upholding quality standards, fostering professional growth, and maintaining compliance with all instructor-related policies, procedures, and handbooks. I collaborate cross-functionally to align instructor practices with organizational goals and learner-centered principles, driving consistency, accountability, and continuous improvement across the instructor network.
Process ImprovementLeadershipBusiness ProcessBusiness Strategy

Authorized Instructor - Direct

Oct 2022Present · 3 yrs 7 mos · Remote

  • Provide certification training for official ISC2 courses. Participate in webinars as a subject matter expert for exam preparation, author blogs and training content, volunteer for event support.

Hyperscaler academy

Founder | Principal Education Architect

Aug 2025Present · 9 mos · Michigan, United States · Remote

  • The Founder | Principal Education Architect of Hyperscaler Academy, a new division of Captain Hyperscaler, LLC geared toward providing training courses to higher education institutions. Hyperscaler Academy follows the same philosophy as Captain Hyperscaler; striving to create a learning environment that is inclusive, collaborative, and supportive.
  • Hyperscaler Academy recognizes that every individual has unique talents and strengths and aims to help students discover and develop their full potential. Hyperscaler Academy will be offering more than just certifications. These programs will provide Endorsed Diplomas, Bachelorette, Masters, and even Doctoral degrees through globally accredited Universities.
Cloud ComputingArtificial Intelligence (AI)CybersecurityRisk ManagementEducationHigher Education+1

Captain hyperscaler

Founder

Oct 2023Present · 2 yrs 7 mos · United States · Remote

  • I am functioning within the company as the Founder, Security Officer, Product Officer, Principal Cloud and Security Training Architect. Captain Hyperscaler, LLC is an AI, cloud and cybersecurity training company that provides certification training to businesses direct and through training providers. Direct contract training is provided through ISC2. Contracted training is available for ISACA, AKYLADE, AI CERTs, EC-Council, Microsoft, and CompTIA.
  • Develop and implement AI, cloud, security, and GRC training programs and courses
  • Create custom courses and hands-on lab content for workshops and bootcamps
  • Work with AI models using diverse datasets to optimize performance
  • Evaluate AI, cloud, security, and GRC initiatives for accuracy and efficiency
  • Collaborate with cross-functional clients and stakeholders to enhance AI results
  • Stay current on AI, cloud, security, and GRC technology developments
  • Provide technical guidance and support to team members
  • Document processes and findings
  • Conduct training sessions for internal and external stakeholders
  • Contribute to continuous improvement of AI training methodologies
  • Ensure compliance with data privacy and security regulations
  • Deliver expert talks, webinars, and podcasts on AI and security trends
Cloud AdministrationCybersecurityCloud SecurityMicrosoft 365Microsoft AzureCloud Computing+1

Packt

2 roles

Technical Advisory Board Member

Promoted

Jul 2023Apr 2025 · 1 yr 9 mos

  • Tech Advisory Board member, I am involved in shaping our publishing roadmap – the topics and tools that Packt publishes books on. I take part in guiding the global conversation and giving back to the community where I can influence the learning of many Tech Pro professionals
  • While being a Packt advisor, I am asked to:
  • 1. Provide Quarterly portfolio consultation of topics/tech/tools required for job role roadmaps.
  • 2. Help identify popular trends in the tech market.
  • 3. Help identify missing gaps in the product portfolio.
  • 4. Provide feedback on book outlines.
  • 5. Provide insight into job role user personas.
  • 6. Review research reports generated by Packt

Security Pro Community Manager

Apr 2022Apr 2025 · 3 yrs

  • Expansion and growth of the Security Pro community through membership, events, forums, and activities. Create thought leadership to the community through book clubs, certification study groups, and other activities.

Eviden

Global Principal Cloud Security Lead

Jul 2022Oct 2023 · 1 yr 3 mos · United States · Remote

  • I am the Technical and Business Subject Matter Expert (SME) for the entire Eviden, an atos business, Security
  • Compliance and Identity portfolio with an ability to break down and explain use cases and
  • value proposition to internal and external customers.
  • I am building the deep insights into customer demands and needs to help shape and refine the offering
  • and go-to-market strategy for Cloud Security.
  • Provide ownership of the Cloud Security roadmap and its alignment with hyperscaler
  • strategy, market trends, client demands and Eviden Cloud offerings strategy.
  • Leadership of technical programs and projects that develop saleable units of products in
  • alignment with the Cloud Security growth strategy.
  • Recognize and forecast potential trends in security, compliance, and identity to determine
  • gaps in services that need to be filled. Build business plans and strategy for those new
  • services and solutions.
  • Position started under Atos and spin to Eviden completed in April 2023.
  • Lead development and technical enablement for AI-driven security strategy
  • Collaborate with AWS and AIsaac team for AI model development
  • Conduct scoping calls for AI, cloud, and security infrastructure guidance
  • Design and deliver AI, cloud, security, and GRC training programs for internal teams
  • Document AI, cloud, security, and GRC processes and findings
  • Evaluate AI, cloud, security, and GRC initiatives for accuracy and efficiency
  • Provide technical guidance on AI, cloud, and security solutions
  • Contribute to AI, cloud, security, and GRC training methodology improvements
  • Ensure compliance with AI, cloud, security, and GRC pertaining to data privacy regulations

Atos

Global Principal Cloud Security Technical Lead

Jul 2022Jul 2023 · 1 yr · United States

  • I am the Technical and Business Subject Matter Expert (SME) for the entire Atos Security
  • Compliance and Identity portfolio with an ability to break down and explain use cases and
  • value proposition to internal and external customers.
  • I am building the deep insights into customer demands and needs to help shape and refine the offering
  • and go-to-market strategy for Cloud Security.
  • Provide ownership of the Cloud Security roadmap and its alignment with hyperscaler
  • strategy, market trends, client demands and Atos Cloud offerings strategy.
  • Leadership of technical programs and projects that develop saleable units of products in
  • alignment with the Cloud Security growth strategy.
  • Recognize and forecast potential trends in security, compliance, and identity to determine
  • gaps in services that need to be filled. Build business plans and strategy for those new
  • services and solutions.

Cloudreach, an atos company

Senior Product Manager

Nov 2021Aug 2022 · 9 mos · Michigan, United States

  • Managing the strategic product portfolio for global migration and security service lines. This includes public cloud architecture for AWS, Azure and Google Cloud. Build service requirements, business plans, and strategic roadmap for assessment, cloud adoption, migration, and cloud optimization. Create and execute certification roadmaps and workshops for sales, solution architects, service delivery, development, and operations. Deliver Microsoft certification training and workshops. Create training content.

Opsgility

Cloud Training Architect - MCT Regional Lead

Jun 2020Present · 5 yrs 11 mos · Commerce Township, MI, United States

  • Responsible for delivering amazing instructor-led training and creating amazing on-demand training and hands-on training for Microsoft certifications and Microsoft MSSA program cohorts.
  • Infrastructure/Security Subject Matter Expert for Microsoft Azure and Microsoft 365 driving the Microsoft Azure Infrastructure Track on SkillMeUP.com and our ILT offerings.
  • Previously was Cloud Architect Team Lead. Managing the team of architects and CSMs delivering instructor-led training, content development, and consulting.
  • Lead team in developing and implementing AI, cloud, security, and GRC training programs
  • Work with diverse datasets for AI model development for hands-on training content
  • Evaluate and optimize AI, cloud, security, and GRC initiatives
  • Collaborate with cross-functional teams to improve AI performance
  • Provide technical guidance and support
  • Document AI processes and findings
  • Conduct training sessions on AI, cloud, security, and GRC to enterprise clients
  • Contribute to continuous improvement of AI, cloud, security, and GRC training methodologies
  • Ensure compliance with data privacy and security regulations

Secure-24

Product Manager, Cloud and Infrastructure Services

Apr 2019Jun 2020 · 1 yr 2 mos · Southfield, Michigan

  • Managing the strategic product portfolio for Infrastructure services. This includes public (Azure, AWS, Google, Oracle), private (Secure-24), hybrid, and multi-cloud services. Create and execute certification roadmaps for sales, solution architects, service delivery, development, and IOC. Deliver Microsoft certification training.
  • Manage the product life cycle and service offerings to maintain secure, compliant hosting with purpose-built infrastructure that clients need for their application environments. These applications include SAP, SAP HANA, Oracle, JDE, Hyperion, PeopleSoft, and Microsoft.
  • Lead development and technical enablement for cloud-first-driven migration, security, and managed services strategy
  • Conduct scoping calls for cloud, and security infrastructure guidance
  • Design and deliver cloud, security, and GRC training programs for internal teams
  • Document cloud, security, and GRC processes and findings
  • Evaluate cloud, security, and GRC initiatives for accuracy and efficiency
  • Provide technical guidance on cloud, and security solutions
  • Contribute to cloud, security, and GRC training methodology improvements
  • Ensure compliance with cloud, security, and GRC pertaining to data privacy regulations

Mindshift, a wholly owned subsidiary of ricoh usa, inc.

7 roles

Senior Product Manager

Oct 2014Apr 2019 · 4 yrs 6 mos

  • Managing the product portfolio for mindSHIFT cloudSHIFT hosted infrastructure services. This includes public, private and hybrid cloud services, and hosted desktop services.
  • Previously managed Total IT Management and various Security services, such as Email encryption, Spam filtering, and Dual factor authentication.
  • Manage the product life cycle and service offerings for Cloud and Hosting services to maintain autonomy with services that customers want and need for their technology environment.
  • Lead development and technical enablement for cloud-driven managed IT services, and security strategy
  • Conduct scoping calls for cloud, and security infrastructure guidance
  • Design and deliver cloud, security, and GRC training programs for internal teams
  • Document managed IT services,, cloud, security, and GRC processes and findings
  • Evaluate AI, cloud, security, and GRC initiatives for accuracy and efficiency
  • Provide technical guidance on AI, cloud, and security solutions
  • Contribute to AI, cloud, security, and GRC training methodology improvements

Central Region IT Services Program Manager

Promoted

Apr 2013Oct 2014 · 1 yr 6 mos

  • Previously facilitated process and portfolio training, provided design guidance and project leadership for IT Services Portfolio encompassing Unified Communications, Backup and Security Solutions, Engineered IT Solutions, and Proactive Managed IT Services.
  • Select contribution:
  • ★ Significantly increased overall growth of IT Services solutions within the organization by guiding management of opportunities within the Ricoh pipeline and cultivating new opportunities within the Central Region marketplaces.

IT Services Solution Architect, Project Manager and Pre-sales Engineer

Apr 2011Apr 2013 · 2 yrs

  • As a project manager for IT Services and pre-sales engineer, I delivered functional execution of requirements related to pre- sales design engineering and post sales project management including network and server design, VoIP, business continuity, and disaster recovery.
  • Select Contributions:
  • ★ Owned task of growing the Ricoh IT Services business starting with an initial revenue of $400K per year in Michigan and raised it to over $2M within one and a half years.
  • ★ Generated new IT Services opportunities within Detroit market and provided support and training to the Central Region for business development and service process consistency.

Solutions Architect / Solutions Engineer

Jul 2009Apr 2011 · 1 yr 9 mos

  • Develop, grow and create IT Services opportunities within the Detroit market. Specify and manage opportunities within the Ricoh pipeline to increase overall growth of IT Services and Solutions within the organization.
  • Presales design and post sales project management of IT Services and document management solutions. Including Network and Server design, VoIP, enterprise document management, etc.

National IT Support Engineer / Solution Architect

Mar 2009Jul 2009 · 4 mos

  • Develop, grow and create IT Services opportunities within Global and Enterprise accounts. Specify and manage opportunities within the Ricoh global pipeline to increase overall growth of IT Services and Solutions within the organization.

Senior Services Development Manager, Sr. Product Manager, Solutions Architect

Promoted

May 2006Apr 2019 · 12 yrs 11 mos

  • In my current role with RICOH, I oversee a product portfolio for hosted infrastructure services including public, private, hybrid cloud, and desktop services while providing leadership for the overall direction of cloud and data center services product lifecycle and development. I also direct full product lifecycle and service offerings for Cloud and Hosting services while maintaining alignment with customer technology goals and objectives and manage Total IT Management and all security services including email encryption, spam filtering, and dual-factor authentication.
  • Key Achievements:
  • ★ Achieved 200% migration and support services growth within 18 months through successful strategy design, development, and launch of training program for Azure and AWS cloud assessment.
  • ★ Stimulated 11% growth year-over-year by strategizing and orchestrating execution of rebranding efforts and launch of hosted desktop services.

Network Support Engineer, Solution Architect, PMP

May 2006Mar 2009 · 2 yrs 10 mos

  • Hired into Lanier Worldwide prior to the merger to Ricoh Americas Corporation. Provide pre-sales Engineering design and support for Ricoh's Network Services offerings. Provide project management for Network Services implementations. Moved to National IT Support Engineer within Ricoh in March 2009.
  • Key accomplishment:
  • ★ Service Excellence Award for highest IT Services revenue in the U.S. – RICOH USA

Ajilon / general motors

Project Manager, Network Engineer

Apr 2005May 2006 · 1 yr 1 mo

  • Managed Cabletron to Cisco Plant Floor Network migration projects (fiber optic cable and network equipment installation, deployment, testing) and configured wireless access points and synchronized installation for assembly line diagnostic network.
  • Key Accomplishment:
  • ★ Spearheaded implementation of General Motors' Cisco network migration project which encompassed multiple assembly and metal fabrication plants.

Datamanagement

Solutions Architect, Consultant, Project Manager

Dec 2003Apr 2005 · 1 yr 4 mos

  • Technology consulting company in which I provided design, documentation, business development and project management services for enterprise customers.

The siemon company

Regional Sales Manager

Aug 1999Sep 2003 · 4 yrs 1 mo

  • Manufacturer representative for Michigan. Company liason for design, support and sales to distribution, installation, consulting and end user companies.

Alltel

CPC Branch Manager

Jan 1995Aug 1999 · 4 yrs 7 mos

  • Sales and Operations manager of Communications Product Center for Alltel's Telecommunications distribution division. Managed team in sales and operations processes in order to recommend, sell, process, ship and receive orders on a daily basis.

Synergy communications, inc

VP Sales and Marketing

Jun 1984Jan 1995 · 10 yrs 7 mos

  • Telecommunications and Network installation company specializing in telephone system and network cabling installation. Created marketing brochures and generated sales revenue for services. Provided additional installation support for projects.

Education

Walsh College

Master of Science - Business Information Systems — Project Management

Jan 2003Jan 2006

York College of Pennsylvania

BS

Jan 1989Jan 1993

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