Jul 2016 – Feb 2022 · 5 yrs 7 mos

• Set strategy and direction for overall talent strategy to find, engage, hire and retain strong and diverse talent for a 200-person Recruitment Team. Oversaw recruitment and hiring for over 50 people each year for the last 5+ years while maintaining over 50% diversity at every stage of the recruitment funnel.
• Led qualitative and quantitative research in collaboration with the analytics team to determine attributes that lead to greatest impact in recruiter roles and used the data to drive continuous improvements in our hiring processes.
• Designed and refined the entire hiring process for roles across the team and set the vision for how candidates experience our hiring process. Evolved the hiring process to be more data-driven, grounded in evidence and resulting in the creation of a predictive model to help guide hiring decisions.
• Created and led systems and training for 30+ hiring managers in hiring best practices to decide whom to interview, record key evidence, deliberate decisions, which enable evidence-based, equitable, and efficient processes. Managed communication with the leadership team to set expectations and meet individual needs at key stages in the hiring process.
• Set strategy and vision for how we approach performance management on the team. Conducted research on career pathways within the team to determine how those pathways match up against what team members want and led strategies to move from the current state to the ideal thereby increasing team retention.
• Managed a team—through the direct management of the Talent Strategy team and the lateral management of other leaders across the Recruitment Team—to design and execute exceptional talent practices, both in hiring and ongoing talent management.

Jul 2015 – Jun 2016 · 11 mos

• Managed and coordinated projects by serving as primary point of contact for all shared work between Regional Operations and other national teams
• Led monthly progress updates and created a project management dashboard covering over 30 projects led by teams across the organization
• Supported the EVP, Strategy and Engagement in synthesizing trends, insights, and best practices that surfaced across sub teams as well as all 52 Teach For America regions
• Led and executed a quarterly survey for Executive Directors across all 52 Teach For America regions, leveraging all national teams as well as Regional Operations. Survey generated input that enabled data driven Executive Director support for multiple national teams as well as insight on Executive Director culture across all Teach For America regions

Jan 2013 – Jul 2015 · 2 yrs 6 mos

• Develop, plan and oversee program operations for housing, dining, technology, communication, supply chain management, transportation, and special events needed in order to provide five weeks of teacher training to ~700 participants
• Negotiate and execute annual $1.5 million contract with a university to provide participant housing and dining while meeting U.S Department of Education financial documentation requirements
• Recruit, select, train and lead multi-level, multi-functional operations team of 25 over 6 months; provide online training, phone training and in-person training, support and coaching
• Build relationships and networks across multiple organizational teams, including finance and legal affairs and manage vendor relationships to procure supplies, technology equipment, transportation and miscellaneous services in excess of $300,000
• Consistently exceed all goals related to operational and performance outcomes, e.g. least compliance variance for dining guarantees across all 9 institutes in summer 2014
• Nominated to be the Teacher Preparation Team representative to the Culture Committee

Sep 2007 – Aug 2010 · 2 yrs 11 mos · Bengaluru Area, India

• Led a high performance team of 3 analysts to manage and resolve settlement issues arising pre and post settlement for six accounts including major broker dealers such as JPMorgan Chase and Citibank
• Ensured risk coverage and met deadlines by executing confirmation of interest rate derivative product trades for major currencies and emerging market currencies
• Resolved multiple financial trade breaks by producing weekly reports for management review
• Ensured liquidity across interest rate and other derivative products by developing relationships with Treasury, Cash management and Funding teams
• Trained 8 new hires on Interest Rate derivative products and the associated settlement processes

Jul 2006 – Jun 2007 · 11 mos · Greater Atlanta Area

• Developed recommendations for revenue growth by conducting revenue analysis, using a Telecom client’s database, across business units and segments
• Improved customer service for a biomedical client by leading analysis on customer survey results
• Applied business logic and integrated high volumes of customer data supporting repeatable analysis with the project resulting in improved customer service for 2 large telecommunication companies

Jun 2005 – Aug 2005 · 2 mos · Greater New York City Area

• Identified new potential clients by conducting market segmentation research on over 500 foundations
• Enabled grant disbursal by identifying long-term reconstruction strategies in tsunami affected countries