Eng. Mandeep Rawal MBA Symbiosis, Pune M.Res. Lancaster, UK

CEO

Masqaţ, Oman24 yrs 2 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Led startup from pre-formation to major client acquisition.
  • Expert in digital transformation and business process re-engineering.
  • Recognized by CxOs for high-impact project delivery.
Stackforce AI infers this person is a Startup Founder and Digital Transformation Expert with extensive experience in B2B consulting.

Contact

Skills

Core Skills

Project ManagementBusiness DevelopmentMentoringCustomer ExperienceBusiness Analysis

Other Skills

3GARISActive ListeningAgile MethodologiesBig DataBusiness Process ImprovementBusiness Process Re-engineeringBusiness StrategyClient EngagementCloud ComputingConsultationConsultingCustomer SatisfactionData AnalysisData Modeling

About

Many thanks for your time! Am purpose led, self-driven, proactive initiative taker & passionate doer across multi-domains. Owned strategy execution, consulting, solution & implementations in high value/impact projects in big to midsized companies. Got deeply involved in all areas of Omani Startup. Since so long, Chief Everything Officer/ CEO :) CAREER SCAN Over the last 22 years, successfully led xD (Discover/Define/Design/Develop/Deliver/Deploy/Document) and Operations of Transformations projects for clients across America, Europe/UK, Australia, Asia & ME. Owned business development to successful execution and financial closure of high $ value & high impact initiatives in key areas of business IT, process engineering & digital tech. Led digital tech for business domains of Product, Lead to Order/Cash, Ops Readiness & Support, Fulfilment, Assurance, Marketing & Sales, Customer Experience/Services and Operations efficiency via business process re-design/ re-engineering/BPM Expert in Standards, guidelines & models, information/functional frameworks, digital maturity metrices/DMM, transformation tools, agile & lean methodologies, business, digital and tech implementations & their Ops including best practices. Owned multiple marketplace launches, their stabilization & scaled them up via cross/up sell & automations & modernizations BUSINESS VALUE/ RoI /TCO Led business case(s) of $ Million(s) value for senior leadership/ top management/ CxO(s) approval. All above RoI got audited +vely AWARDED KUDOS BY Group/Global CxOs, President, CEOs INTERACTION SPAN Senior level executives across strategy, consulting, business, functional, horizontal, vertical in both business and non-business domains KEY SKILLS High Value/High Impact and Outcome Focused ORG WORKED DIRECTLY IN Airtel, Agilent, Infosys & Tata. Through them had interacted with many-many clients, partners, suppliers, vendors etc. 2021-NOW Led startup from pre-formation as Asst Director and 0 to 10 as Director, kindly see details in the Experience section as Senior Director-Growth, Delivery & Ops below EDUCATION CREDENTIALS 1. Advanced applied professional M.Res from Lancaster University CETAD/LUMS, United Kingdom 2. Full time MBA from Symbiosis, Pune city 3. Qualified Engineer from Gujarat Univ. 4. Did many-many Certification(s) between 2015-25 and implemented them in workplace For a potential collaboration, kindly consider sending an invite here ASAP pls. Thank you so much for your time!!! rawal.mandeep@gmail.com; +96894195718 (Just WhatsApp only & no unplanned calls please. Many-many thanks!)

Experience

24 yrs 2 mos
Total Experience
3 yrs 5 mos
Average Tenure
4 yrs 6 mos
Current Experience

Optimal solution and services

Senior Director-Growth, Deliveries & Operations

Dec 2021Present · 4 yrs 6 mos · Muscat, Masqaţ, Oman · On-site

  • Since its pre-formation, front ended newly to-be-formed start up. Began as THE only individual contributor in this very demanding start-up. Did ground up 0-1 e.g. strategy/planning, hired digital first remote teams in Asia, Europe, Africa & Middle East, business tech IT & functional PoCs & won 1st revenue $ paying project. Was in person at Oman by mid 2022, led the solution for potential client Bid/ Tender/RFI/RFQ/RFP till winning first $ paying project from 2nd biggest company in its sector listed on MSX, Ooredoo
  • Successfully owned end to end lifecycle from strategy, planning, design, development, implementation, handover & financial closure etc. that I picked up in end 2022. Led in person workshops in 5 star hotels @Muscat in H1 2023. Also led into Bids/ Tenders in 2023 & got many projects awarded by Ooredoo group's Oman OpCo. Also, signed up a new semi-Government client by within '23 (OTC) and Ooredoo Kuwait in end '24
  • Have picked up new projects by signing up newest client Vodafone recently. E2E heading the Company as Senior Director- Growth, Delivery & Operations like different type of CEO Chief Everything Officer :)
  • SUMMARY SINCE DEC 2021:
  • Built startup from scratch to winning 4 first time big clients. Led end to end sign offs (including fin closure) of 14 client project(s) and a few of which got covered in various official PR channels, incl client media in Gulf/GCC area, by client. Did hat-trick at Dubai Global GITEX (2022-24) and participated in Comex, Oman AI Summit, ISACA, OPES, OSW & other key events
  • For a potential collaboration, kindly consider sending an invite here ASAP please. Thank you so very much again, for your time today!
  • Email: rawal.mandeep@gmail.com;
  • WhatsApp: +96894195718 (Kindly note just WhatsApp texts only. No unplanned calls, please! Many-many thanks, for your good worthy self's kind understanding, in advance!!!
MentoringConsultationTechnical AdvisoryPeople ProcessesInternational Project ManagementCustomer Satisfaction+2

Alkan holding

Consultant

Apr 2020Dec 2021 · 1 yr 8 mos · Remote during C19 for Oman · Remote

  • Alkan CIT is a world-class information technology company and systems integrator with a strong presence in MENA region, including Oman. Alkan East offers end-to-end enterprise management and systems integration solutions within the Omani market. ALKAN gives a wide range of IT solutions, including Internet of Things (IoT), intelligent automation, data and AI, and physical and data security in the Omani market, and beyond. I had worked remotely in Covid 19 during Carona era!
  • #oman #omani #omanee #omanmuscat #omanimuscat #muscatoman #muscatomani #muscatinoman ##muscat #omanbusiness #omanibusiness #businessinoman #businessomani #OmanMarket #OmaniMarket #nativeoman #nativeomani #omanee #omanees # #omanis #OmanTech #OmanIT #OmanICT #ICTOman #OmanDigital #DigitalOman #OmanTechIndustry #OmanInnovation #TelecomOman #OmanTechnology

J.c. bose university of science and technology, ymca

Mentored exec MBA (starting Covid19 lockdown) in parallel to corporate job

Jul 2019Dec 2021 · 2 yrs 5 mos · Hybrid

  • Much before COVID19, immensely contributed in commercial (non Academic) start ups in really a major way. Starting very 1st lockdown, mentored in JC Bose Univ of Sc & Tech YMCA for full 4 subjects in executive MBA professionals (approved by AICTE/UGC/AIU). Also further earned dozen odd Certs just before COVID 19, some of the key ones were:
  • 1 Two weeks onsite industry oriented blockchain hands on@ NIT/REC, Hamirpur in mid 2019
  • 2 AI ML by IIT Roorkee (India's top 5 tech institute) incl capstone project in Q3 2019
  • 3 Cleared AICTE's ATAL blockchain exam via IIIT Prayagraj/Allahabad Q3 2019. My name was on India Government website for 2019-20
  • 4. Multiple digital tech IT trainings & got Certs awarded bet Apr-Jun 2020
  • 5. ) Data management hub//Data management platform/Data hub platform
  • Successfully exited Commercial start up(s) progressively between 2019 - 2021
  • #Indiansinoman #Indiansoman #Indianinoman #Indianoman #Indiaoman #Indiainoman #Indiaomani #Indianomani #Indiansomani #Indiansinmuscat #Indianinmuscat #Indiainmuscat
Mentoring

Airtel

Deputy General Manager (Dy. GM)

Nov 2008Mar 2020 · 11 yrs 4 mos · India · On-site

  • Led different teams as Solution Engagement Manager, Senior Manager – B2B,
  • and DGM - B2C business units
  • For market or customer facing Sales/ Account Management/ Pre-Sales / Marketing/
  • Customer Experience or Customer Services Heads, delivered lots of automations
  • and modernizations projects
  • Delivered award-winning digital transformation initiatives across Airtel’s
  • departments like Networks/Technical, Finance, Legal & Regulatory, Revenue
  • Assurance, Shared Services, wireless 4G, FTTx, WiFi, digital TV, corporates,
  • enterprises
  • The key delivered projects were in major verticals like Lead to Order (L2O), Order
  • to Cash (O2C), Operation Support & Readiness, Fulfilment & Provisioning, Trouble
  • to Repair (T2R), Assurance, Billing etc. and horizontals like Customer, Services,
  • Resources & Network and Enterprise-wide verticals & horizontals etc.
  • The systems that I had led included but not limited to market and customer facing
  • enterprise Apps like Order Entry, CRM, Fulfilment, Mediation, Provisioning, Order
  • Management, middle ware, Billing, Rating, Data warehouse, ERP, Business
  • intelligence, NGN, EBPP, self-care and self-services etc.
  • The interaction spanned outside Airtel included but not limited to Huawei, Alcatel
  • Lucent, Nokia, Ericsson, ZTE, Elitecore/ STL, Oracle, Comverse, Comviva, Amdocs,
  • Newgen, Kenan Arbor, Comptel, Wipro, IBM etc.
  • "Muscat"
MentoringConsultationTechnical AdvisoryPeople ProcessesHarmonizationInternational Project Management+3

Agilent technologies

Business Analyst

Aug 2006Oct 2008 · 2 yrs 2 mos · India, and USA · On-site

  • Was deputed client onsite (VSNL) on the very day of joining and had started to work on USD $15 million RFx for global CNOC/UNOC and CSOC/USOC. The overall solution recommended (and accepted by clients) included Agilent in house product(s) and other COTS enterprise packages (all within Gartner magic quadrant or equivalent) Led tech IT integrations with client IS/IT systems & applications, and strategic program was +vely closed successfully
  • www.agilent.com
  • Muscat "Oman"
ConsultationActive ListeningTechnical AdvisoryHarmonizationInternational Project ManagementCustomer Satisfaction+2

Infosys

Tech Specialist (Europe & UK onsite as Business Analyst)

Sep 2004Jul 2006 · 1 yr 10 mos · United Kingdom, and India

  • Joined as Technology Specialist in Infosys India's CSP division. Got promoted to Business Analyst in Infosys United Kingdom, within 6months of joining Infy wherein I led business process design at offshore for BT account
  • Went onsite British Telecom, UK by end 2004, and did both process & solution consulting. Within 2005, had huge interactions with Infosys Consulting since IC was in infancy stage. This business process & solution consulting became a big hit and was renamed as domain consulting in early 2006
  • www.infosys.com
  • www.bt.com
  • "Omani"
ConsultationActive ListeningTechnical AdvisoryHarmonizationInternational Project ManagementCustomer Satisfaction+2

Tata teleservices ltd

Senior Executive

Apr 2002Aug 2004 · 2 yrs 4 mos · Hyderabad Area, India

  • Was in Information System & Information Technology (IS/IT) in TATA Tele's formative years at its Indian Corporate office. From manual processes (base of few thousand subs within 1 State) to about a million across pan India in about 18 months was the journey I was involved for systems, applications & automations. Had big time co-located interaction with TCS, Oracle, SAP and almost all OSS-BSS suppliers. The corporate office relocated from Hyderabad to Mumbai in Q3 2004
  • My interaction span ranged from Canadian suppliers/ vendors/ partners from Canada/North Americas to EMEA including Oceania Pacific based companies
  • www.tatatelebusiness.com
  • "Omanee" Digital "Experience" Monitoring "Digital" Experience "Monitoring"
Active ListeningTechnical AdvisoryHarmonizationInternational Project ManagementCustomer SatisfactionProject Management

Mascon

Management Trainee

Apr 2001Jun 2001 · 2 mos · Chennai Area, India

  • MGL incubated an Indian startup Maars, and transformed it to Mascon Communication Tech. It was India's 1st start up that designed information pull push algorithm on web browsers based on usage patterns.
  • www.mgl.com
  • "Observability" Digital 'Experience' Monitoring 'Digital' Experience 'Monitoring' Omani

Beltex

Engineer-Applications & Installation

May 2000Jul 2000 · 2 mos · Panchkula, Haryana, India

  • Advanced electronic instrumentation related technical field work wherein primarily North Indian companies were the clients
  • "Digital Experience Monitoring" dem "dem" Omanee "Omantel"

Council of scientific and industrial research

Project Intern

Dec 1999Apr 2000 · 4 mos · Chandigarh Area, India

  • Did tech research in India's only single government R&D institute in the key areas of instrumentation (Central Scientific Instruments Organisation, CSIO) It was under Indian government science & technology wing CSIR
  • www.csio.res.in
  • 'Digital Experience Monitoring' dem 'Observability' Omanis 'Omantel'

Jct electronics ltd - india

Trainee Intern

May 1999Jun 1999 · 1 mo · Mohali district, India · On-site

  • Only Color Picture Tube (CPT) manufacturing plant of TV in India at that point of time. We manufactured Dynaora, Texla, Goldstar, Salora, Thomson, Samsung & LG were the key clients to whom our Indian company exported CPTs
  • Digital Experience Monitoring DEM Observability Omanees Omantel

Education

Lancaster University

Level 7 PG Diploma

Jan 2017Dec 2018

SYMBIOSIS INTERNATIONAL UNIVERSITY

Awarded PGDM (regular & full time) equal to MBA — Systems & Marketing

Jun 2000Mar 2002

Gujarat University

Bachelor of Engineering — Instrumentation & Control

Jan 1996Jan 2000

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