Erin D.

Operations Associate

Richmond, Virginia, United States5 yrs 9 mos experience
Highly Stable

Key Highlights

  • Over 5 years of experience in administrative support.
  • Achieved below 1% error rate in asset retrieval.
  • Saved $1.2M annually through process improvements.
Stackforce AI infers this person is a skilled administrative professional with expertise in process improvement and project management.

Contact

Skills

Core Skills

Executive SupportProject Management

Other Skills

Microsoft ExcelVendor ManagementProcess ImprovementReporting SystemsCustomer InsightPortfolio ManagementCustomer Relationship Management (CRM)Brand LoyaltyLoyalty ProgramsCustomer EngagementGoogle AdsDigital MarketingKeyword ResearchMarketing AnalyticsBusiness Metrics

About

Accomplished administrative professional of 5+ years with a proven background in task management, productivity, and communication. Skilled in handling multiple projects efficiently, ensuring smooth operations, meeting deadlines, and supporting executive teams.

Experience

5 yrs 9 mos
Total Experience
1 yr 11 mos
Average Tenure
--
Current Experience

Zappos family of companies

Administrative Support Assistant

Feb 2022Dec 2025 · 3 yrs 10 mos · Remote

Microsoft ExcelExecutive Support

Zappos.com/amazon.com

Administrative Support Specialist

Feb 2022Dec 2025 · 3 yrs 10 mos

  • Enhanced vendor imagery for over 30 high-value brands simultaneously.
  • Streamlined operations by tracking product orders and managing vendor relationships.
  • Achieved below 1% error rate in asset retrieval while exceeding ticket completion goals.
  • Saved $1.2M annually by improving processes for products lacking imagery.
  • Audited outdated product imagery to enhance customer experience and satisfaction.
  • Maintained reporting systems for timely product launches on site.
Vendor ManagementProcess ImprovementReporting SystemsProject Management

Associa community group

Administrative Assistant

Sep 2020Feb 2022 · 1 yr 5 mos

  • Streamlined administrative tasks, enhancing support for 5-10 property managers.
  • Collaborated with teams to ensure seamless business operations and efficiency.
  • Coordinated and dispatched mass mail communications by established deadlines.
  • Processed vendor invoices accurately, ensuring timely payment and communication.
  • Facilitated client-vendor communications, scheduling updates to enhance service delivery.
  • Addressed client account inquiries efficiently through various communication channels.

Aspire at carriage hill

Administrative Assistant

Jan 2020Jul 2020 · 6 mos

  • Facilitated successful ad campaigns and events in collaboration with marketing teams.
  • Coordinated community events by distributing flyers and managing vendor appearances.
  • Streamlined administrative tasks for the general manager, ensuring timely report submissions.
  • Maintained positive relationships as liaison between residents and staff members.

Education

Virginia Commonwealth University

Bachelor's Degree — Criminal Justice/Police Science

Stackforce found 100+ more professionals with Executive Support & Project Management

Explore similar profiles based on matching skills and experience