Jan 2022 – Feb 2025 · 3 yrs 1 mo · Tokyo, Japan · Remote

• I designed several Web3 applications from scratch that became the company's flagship products, securing multi-million-dollar contracts. For instance, the CBDC mobile payment app Bakong, now used daily by over 10 million people in Cambodia, as well as similar applications for three other countries. A custom-designed management B2B enterprise system for a payment app that allows for account management, verification, and transactions. A dashboard added after user research increased administrator productivity by 30% and reduced the manager's time by three times. Another example is the FIL app for sharing data on fraudulent phone numbers, which has been adopted by Vodafone, Orilion, MTN, and others, adding over 12 million records to the blockchain through my interface. I also developed the groundbreaking blockchain app Palau Invest for investing in government securities, which garnered significant media coverage with over 100 mentions. Additionally, I created a DEX Baobab for the Klaytn network, a Web3 app for mass crypto payroll payouts called Adar, and more.

Mar 2018 – Jan 2022 · 3 yrs 10 mos · Moscow, Russia · On-site

• I worked as an outstaff product designer for major banks in Eastern Europe.
• For one bank, I led a full redesign of an app used to analyze loan applications, improving the workflow for 2,000 employees and impacting 5 million customers. Initial application processing time was cut by 45%, new employee training time by 75%, and re-submissions by 90%, resulting in more loans issued and a 24% profit increase. This was achieved through deep UX research (including working as a loan analyst), involving users in the design process, and creating a unique loan history visualization tool read about by over 30K people.
• For another bank, I designed a unified SaaS app for analyzing corporate borrowers' financial data to support loan decisions. The new interface reduced analysis effort by 30% and errors by 25%, increasing both the volume and quality of the loan portfolio and boosting profits up to 6%. Improved the UX of enterprise platform for bank brokers for trading precious metals. After a deep analysis of the user experience and immersion in the broker's work, I designed, tested, and implemented several improvements that accelerated operation by 15% and reduced the number of recurring errors by 90%.

Jul 2015 – Feb 2018 · 2 yrs 7 mos · Moscow City, Russia · On-site

• While working in the interface design department for internal company needs, I was responsible for an e-commerce fulfillment application. I immersed myself in the workflow, conducted numerous user interviews, and identified critical pain points in the app. After implementing improvements, the average order processing time decreased by 10%, errors were reduced by 25%, and overall employee satisfaction rose from 3.6 to 4.5. In addition, I designed several new features that accelerated the processing of large orders by 3x, saving the company hundreds of thousands of dollars. I also supervised the migration of all design assets from Sketch to Figma, which significantly increased the design team’s efficiency. Moreover, along with two other designers, we developed and implemented a unified design system, cutting the development time by 50% for new applications and features.

May 2012 – Jul 2015 · 3 yrs 2 mos · Moscow, Moscow City, Russia · On-site