Faizal Ahmed

Product Manager

Bengaluru, Karnataka, India10 yrs 4 mos experience
Most Likely To Switch

Key Highlights

  • Led modernization of enterprise BI infrastructure.
  • Architected end-to-end data pipelines for centralized data.
  • Developed interactive dashboards to drive performance insights.
Stackforce AI infers this person is a Data Analytics expert in SaaS environments.

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Skills

Core Skills

Data AnalyticsData EngineeringBusiness AnalyticsSales Data OperationsData OperationsTechnical AnalyticsContact Centre Analytics

Other Skills

AnalyticsAnalytics StrategyAttention to DetailBusiness AlignmentBusiness DevelopmentBusiness InsightsBusiness Relationship ManagementBusiness StrategyCold CallingCommunicationCustomer EngagementCustomer ExperienceCustomer Relationship Management (CRM)DAXDashboards

About

With over a decade of experience across diverse roles, I currently work as a Lead Data Analyst at HCLTech. I specialize in data analytics using tools like Power BI, Snowflake, and Python (Pandas), and I have strong experience managing end-to-end data pipelines. Over the years, I’ve worked across **workforce analytics, operations analytics, and sales performance analytics**, helping teams better understand performance drivers and improve decision-making. I’ve led analytics initiatives where I developed interactive dashboards, streamlined data integration workflows, and built automated Python-based data models to support faster and more accurate insights. I enjoy the problem-solving aspect of analytics because it ensures I learn something new every day. My hands-on approach, paired with both technical depth and business understanding, has consistently enabled me to deliver meaningful and measurable impact across the teams I've worked with.

Experience

10 yrs 4 mos
Total Experience
1 yr 9 mos
Average Tenure
3 yrs
Current Experience

Hcltech

Lead Data Analyst

Jun 2023Present · 3 yrs · Bengaluru, Karnataka, India

  • Experienced in workforce, sales, and operations analytics, I have led data initiatives that drive performance visibility and improve strategic decision-making across business functions. Key contributions include:
  • Spearheaded modernization of enterprise BI infrastructure by deploying Microsoft Fabric–based pipelines integrating ADLS, Synapse, and Lakehouse architecture.
  • Architected end-to-end data pipelines with ETL/ELT automation, unifying data from CRM, sales systems, marketing platforms, and operational tools into a centralized warehouse.
  • Built data quality validation frameworks using SQL and PySpark to monitor data freshness, accuracy, and completeness across high-volume operational and performance reporting workflows.
  • Implemented data observability practices and QA gates for mission-critical dashboards, reducing data incidents by 40% and improving trust in workforce and business KPIs.
  • Worked cross-functionally with business, sales, marketing, and engineering teams to fix tracking issues at the source (GA4, GTM, HubSpot), improving attribution accuracy and funnel measurement.
  • Led a team of analysts in designing and maintaining Power BI dashboards focused on workforce capacity utilization, sales performance, and operational KPIs, ensuring strong governance and version control.
  • Established documentation standards and runbooks for pipeline troubleshooting, maintaining 99.9% data availability across reporting layers.
  • Partnered with leadership to define analytics strategy, aligning data infrastructure with business objectives and scaling solutions across regions and teams.
Financial ReportingAttention to DetailFinanceSQLVisualization SoftwareAnalytics+10

K12 techno services pvt. ltd.

Senior Manager Business Analytics

Jun 2022Apr 2023 · 10 mos · Bangalore Urban, Karnataka, India · On-site

WorkdayAttention to DetailVisualization SoftwareAnalyticsTimelinesStatistics+4

Unacademy

Operations Manager (Sales data operations)

Apr 2020Sep 2022 · 2 yrs 5 mos · Bangalore Urban, Karnataka, India · Hybrid

Attention to DetailVisualization SoftwareAnalyticsTimelinesStatisticsProblem Solving+3

Homelane

Assistant Operations Manager (Data Operations)

Dec 2019Mar 2020 · 3 mos · Bangalore Urban, Karnataka, India · On-site

Visualization SoftwareAnalyticsTimelinesProblem SolvingDashboardsData Operations

Tesco bengaluru

Technical Associate

Jun 2018Sep 2019 · 1 yr 3 mos · Bangalore Urban, Karnataka, India · On-site

AnalyticsTimelinesProblem SolvingDashboardsTechnical Analytics

Concentrix

Practitioner - Contact centre analytics

Jan 2016Sep 2017 · 1 yr 8 mos · Bangalore Urban, Karnataka, India · On-site

AnalyticsTimelinesProblem SolvingContact Centre Analytics

Fore support services

Process Associate

Aug 2014Jan 2016 · 1 yr 5 mos · Bangalore Urban, Karnataka, India · On-site

Problem Solving

Education

Jain (Deemed-to-be University)

Master of Business Administration - MBA — Data science

May 2022Aug 2024

Bangalore University

Bachelor of Business Administration - BBA — Financial Mathematics

Mar 2013Jun 2019

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