Dec 2022 – May 2025 · 2 yrs 5 mos · Bengaluru, Karnataka, India · On-site

• Description: In my current role, I lead the formulation and execution of the technology vision and strategy for MyCLNQ Health, focusing on innovation and competitive advantage in the Indian and ASEAN markets. I oversee the development and delivery of high-quality, scalable products, ensuring alignment with technical specifications and business objectives. By streamlining engineering processes and implementing Agile, DevOps, and CI/CD methodologies, I foster a culture of continuous improvement and productivity. Additionally, I manage talent acquisition efforts to build a high-performing development team and oversee all facets of India operations to ensure seamless operational flow.
• Achievements: I successfully initiated the establishment of the India office, which included infrastructure setup and compliance adherence, supporting significant business growth. My leadership in enhancing operational efficiency has led to improved productivity and cost optimization across the organization.

Jun 2019 – Nov 2022 · 3 yrs 5 mos · Bangalore

• Description: As a Service Delivery Manager, I developed and established Mobile Apps, IoT, and UX/UI technology practices, assembling a skilled team to cater to diverse client accounts. I designed and executed learning and development programs to enhance technical expertise, ensuring continuous skill advancement. My role involved coordinating with business and talent acquisition teams for timely resource allocation and formulating annual budget plans for training and certifications. I also engaged with managers and application architects to drive practice growth and ensure delivery excellence across projects.
• Achievements: I successfully created and presented a yearly build-and-buy plan to leadership, outlining strategies for capability growth and resource allocation, which contributed to achieving targeted outcomes and enhancing service delivery.

Sep 2014 – Jun 2019 · 4 yrs 9 mos · Bangalore

• Description: In this role, I conducted thorough reviews of project budgets, ensuring alignment with client deliverables while overseeing project teams. I applied Agile methodologies at both team and enterprise levels, facilitating adaptability to changing project requirements. My responsibilities included facilitating steering group meetings, engaging in pre-sales activities, and mentoring other Project and Program Managers to foster knowledge sharing within the organization.
• Achievements: I successfully managed end-to-end project delivery for all digital projects, maintaining high standards of quality and ensuring alignment with client expectations, which resulted in improved client satisfaction and project success rates.

Oct 2013 – Sep 2014 · 11 mos · Bangalore

• This program/account is to provide mobile and web application development, maintenance support, & Enhancements for Perform Group with various technologies/skills like iOS, Android and BlackBerry. Some of the popular apps developed are Al Jazeera Sport, beIN Sport, Setanta Sports, ATP, NASL, Aston Villa, Chelsea, Newcastle, Tottenham, and Leeds United.
• My Responsibilities:
• Account growth, Sustenance and Delivery.
• Applying Agile from team to enterprise scale in and outside of software development.
• Successful transition of new applications and seamless service delivery.
• Steering group meetings with project stakeholders from client and Ness management.
• Preparation of Approach note, Proposals, Presentation for new opportunities.
• Involved in the pre-sales and scope development. Assisted in the analysis of customer RFP's and the preparation of proposal responses.
• Preparation of Project plan and tracking to the plan.
• Coaching younger professionals in applying Agile Scrum software development techniques.
• Facilitate sprint planning, daily scrums, retrospectives, stakeholder meetings, and software demonstrations.
• Protect development team from outside distractions, impediments or team conflicts, and maintain focus on product backlog and project timeline.
• Work closely with product owner in backlog management and continuous delivery of features.
• Guide all teams through full product life cycles and provide technical guidance and assistance as needed.
• Stake holder Management (Internal and Client).
• Execution, Monitoring and controlling project level activities.
• Risk identification, analysis and response planning.
• Responsible for the business objectives and quality objectives of the engagement.
• Resource Management.

Dec 2010 – Oct 2013 · 2 yrs 10 mos · Bangalore

• Managed multi-faceted interactive projects and initiatives for leading clients, including dozens of concurrent internal projects. Communicated projects status updates with clients on a regular basis. Utilized latest technologies, including iOS, Android, Responsive Web, working in an agile environment, using valuable tools such as JIRA, Crucible, Fisheye, Basecamp. My experience, business acumen, adaptive ability, and time management skills were crucial to the success and completion of each strategic project.
• My responsibilities:
• Preparation of Project Plan and Tracking of the plan.
• Stake holder Management (Internal and Client).
• Involved in the pre-sales and scope development. Assisted in the analysis of customer RFP's and the preparation of proposal responses.
• Preparation of Project plan and tracking to the plan.
• Coaching younger professionals in applying Agile Scrum software development techniques.
• Facilitate sprint planning, daily scrums, retrospectives, stakeholder meetings, and software demonstrations.
• Protect development team from outside distractions, impediments or team conflicts, and maintain focus on product backlog and project timeline.
• Work closely with product owner in backlog management and continuous delivery of features.
• Guide all teams through full product life cycles and provide technical guidance and assistance as needed.
• Execution, Monitoring and controlling project level activities.
• Risk identification, analysis and response planning.
• Responsible for the business objectives and quality objectives of the engagement.
• Resource Management.

Oct 2003 – Nov 2010 · 7 yrs 1 mo · Bangalore

• Different positions held in WIPRO - Technical Lead, Senior Software Engineer and Software Engineer from Oct 2003 to Nov 2010.
• Worked on Android, Nucleus and Symbian RTOS's.
• Preparation of Project Plan and Tracking of the plan.
• Managing a small team of 4 members.
• Project tracking & sending weekly status to the clients.
• Worked for Clients like Texas Intruments, Nokia, Samsung and Denso.