Farzan Yousuf — Operations Associate

Senior Talent Acquisition Leader | Recruitment Operations & Automation Specialist With over 6 years of experience managing global recruitment operations, I specialize in building high-performance hiring engines for the US Staffing (Healthcare/IT) and Indian Domestic markets. My approach combines the aggression of traditional headhunting with the efficiency of modern workflow automation. I focus on reducing Time-to-Fill and optimizing operational costs without sacrificing candidate quality. Whether managing dispersed teams or executing complex executive searches, my objective is to streamline the recruitment lifecycle from sourcing to closure. Core Competencies & Expertise: Global Recruitment Delivery: Extensive experience managing end-to-end recruitment cycles for US markets (W2, C2C, 1099 compliance) and Indian domestic sectors. Advanced Sourcing Strategy: Expert in "Deep Tracing" to uncover passive talent. Proficient in X-Ray Search, complex Boolean Logic, and aggressive lead generation through cold calling and direct outreach. Recruitment Automation: Active practitioner of low-code automation to eliminate administrative bottlenecks. I utilize tools like Make.com, n8n, and Web Scraping to automate data entry, allowing teams to focus 100% on candidate engagement. High-Volume Operations: Proven track record of delivering 200+ qualified submissions monthly across IT and Non-IT verticals while maintaining strict SLA adherence. Compliance & Governance: Deep understanding of US Tax Terms, Visa norms, and corporate compliance standards for major accounts. Technical Proficiency: ATS/CRM: JobDiva, Zoho Recruit, Crintel and other. Sourcing Tools: LinkedIn Recruiter (LIR), Sales Navigator, Apollo.io, Lusha. Automation: n8n, Make.com, Apify. I am always open to connecting with HR leaders and organizations that value data-driven recruitment strategies and operational discipline. Let's Connect: 📩 farzan.yousuf@betacore.in (Work) 📩 sufifarzanyousuf@gmail.com (Personal)

Stackforce AI infers this person is a Recruitment Specialist with expertise in Healthcare and IT staffing, leveraging automation for efficiency.

Location: Bengaluru, Karnataka, India

Experience: 8 yrs 10 mos

Skills

End To End Recruiting
Global Sourcing
Healthcare Recruitment
Global Talent Acquisition
Customer Satisfaction
Crisis Management
Customer Service
Business Development

Career Highlights

Expert in building high-performance hiring engines.
Proven track record in high-volume recruitment.
Specialist in recruitment automation and process optimization.

Work Experience

eTeam

Senior Technical Recruiter (5 mos)

BetaCore Corporate Services Private Limited

Recruitment Operations Manager (4 yrs 3 mos)

STARTEK

Senior Executive (Flipkart via Aegis) (7 mos)

Freelance

Freelance Recruiter (1 yr 6 mos)

Access Infrastructure & Telecommunication Pvt Ltd

Inbound Customer Service Representative (1 yr)

Rehmat Computers and Electronics

Retail Sales Assistant (1 yr 6 mos)

Education

Bachelor of Science - BS at Islamia College of Science & Commerce, Srinagar

Farzan Yousuf

Operations Associate

Bengaluru, Karnataka, India8 yrs 10 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Expert in building high-performance hiring engines.
Proven track record in high-volume recruitment.
Specialist in recruitment automation and process optimization.

Stackforce AI infers this person is a Recruitment Specialist with expertise in Healthcare and IT staffing, leveraging automation for efficiency.

Contact

Skills

Core Skills

End To End RecruitingGlobal SourcingHealthcare RecruitmentGlobal Talent AcquisitionCustomer SatisfactionCrisis ManagementCustomer ServiceBusiness Development

Other Skills

Internal RecruitmentBusiness-to-Business (B2B)Lateral Hiring (Mid & Senior Level)Business ManagementB2B Marketing StrategyHuntingSourcing StrategiesPermanent PlacementApplicant Tracking SystemsClient Relationship ManagementHR Project ManagementJob BoardsDirect SalesTraining and Development (HR)Project Management

About

Experience

8 yrs 10 mos

Total Experience

1 yr 6 mos

Average Tenure

4 yrs 3 mos

Current Experience

Eteam

Senior Technical Recruiter

Nov 2022 – Apr 2023 · 5 mos · Noida, Uttar Pradesh, India · Remote

Recruited Registered Nurses, Lab Technicians, and Administrative Staff for a leading US healthcare provider.
Coordinated visa documentation, compliance checks, and onboarding protocols.
Worked on tight US deadlines and shifts in collaboration with account managers.

Internal RecruitmentDatabasesCandidate ScreeningC2CGlobal SourcingGlobal Delivery+14

Betacore corporate services private limited

Recruitment Operations Manager

Mar 2022 – Present · 4 yrs 3 mos · Srinagar · On-site

Strategic Leadership & Revenue Generation: Leading the end-to-end recruitment vertical, functioning as the strategic bridge between client business goals and talent delivery. Successfully scaled the division to manage 30+ corporate partnerships across IT, Healthcare, BPO, and Telecom sectors.
Key Responsibilities & Impact:
Business Development & Client Success: Directly managed the acquisition and onboarding of key accounts, negotiating SLAs and commercial contracts. Maintained a portfolio of 30–40 active clients, ensuring high retention rates through consistent delivery.
360° Recruitment Operations: Orchestrated a monthly pipeline of 300+ candidates, overseeing the full lifecycle from job qualification to final offer rollout. Balanced high-volume bulk hiring drives with niche leadership searches.
Team Management & Training: Led and mentored a distributed team of 20+ recruiters and account managers. Developed internal SOPs and training modules on sourcing best practices, US tax terms, and Boolean logic to ensure delivery excellence.
HR Tech & Process Optimization: Championed the implementation of advanced ATS ecosystems and sourcing tools (JobDiva, Naukri, LinkedIn Recruiter). Utilized data analytics and Advanced Excel dashboards to track KPIs, successfully reducing time-to-hire by 40%.
Talent Strategy: Designed scalable hiring frameworks for startups and established MNCs, focusing on cost-per-hire reduction and employer branding.

End to End RecruitingInternal RecruitmentBusiness-to-Business (B2B)Lateral Hiring (Mid & Senior Level)Global SourcingBusiness Management+37

Startek

Senior Executive (Flipkart via Aegis)

Aug 2021 – Mar 2022 · 7 mos · India · Remote

"Served as a Senior Customer Escalations (L3) for the Flipkart process, acting as the final point of resolution for critical, high-value customer disputes. In this role, I exercised authorized financial discretion to approve refunds, compensation, and product replacements while rigorously analyzing claims for potential fraud or return policy violations. My core focus was on Crisis Management and protecting brand reputation, consistently maintaining high Customer Satisfaction (CSAT) scores by effectively de-escalating volatile situations and ensuring strict adherence to operational SLAs

UpsellingCustomer EngagementCustomer SatisfactionCustomer LoyaltyRefundsTeamwork+7

Freelance

Freelance Recruiter

Dec 2019 – Jun 2021 · 1 yr 6 mos

End to End RecruitingMulti-Location RecruitmentGlobal SourcingHuntingPermanent PlacementFreelancing+11

Access infrastructure & telecommunication pvt ltd

Inbound Customer Service Representative

Jun 2018 – Jun 2019 · 1 yr · Srinagar, Jammu & Kashmir (Union Territory), India

Customer Support: Resolved client queries and provided information on products and services.
Process Documentation: Recorded customer interactions and escalations for internal tracking and follow-up.
Sales Assistance: Supported backend sales efforts and upselling opportunities.

Customer LoyaltyCold CallingRecruitingTeamworkBusiness DevelopmentHiring+5