Felicia G.

CEO

Singapore, Singapore8 yrs experience

Most Likely To SwitchHighly Stable

Key Highlights

Over 10 years of administrative experience.
Expert in managing executive schedules across time zones.
Proven track record in event management and project coordination.

Stackforce AI infers this person is a skilled administrative professional with expertise in event management and project coordination in the SaaS industry.

Contact

Skills

Core Skills

ManagementProject ManagementAdministration ManagementEvent Management

Other Skills

Customer ServiceMicrosoft OfficeStrategic PlanningProject CoordinationLogistics CoordinationTimeline ManagementCustomer Experience ManagementReport PreparationOrganizational SkillsMulti-taskingMicrosoft Office 365SAP ApplicationsMuralZoomGoogle Workspace

About

Felicia is a dedicated and committed office administrative professional with more than 10 years of experience. She also has strong customer experience management skills. With a keen eye for details and excellent organisational skills, Felicia is dependable, focused and results-oriented. She is experienced in report preparation, prioritizing and resolving pressing issues, and ensuring high levels of customer satisfaction in dealing with different types of stakeholders. She is motivated, adept at multi-tasking as well as working in a fast-paced environment under pressure. Felicia is proficient in Microsoft Office 365 (Teams, Skype for Business, OneDrive, SharePoint, Outlook, Excel, PowerPoint, Word), SAP Applications, Mural, Zoom, Google Workspace.

Experience

8 yrs

Total Experience

2 yrs 8 mos

Average Tenure

3 yrs 11 mos

Current Experience

Tricentis

Executive Assistant to SVP, APAC

Jul 2022 – Present · 3 yrs 11 mos · Singapore

Customer ServiceManagementMicrosoft OfficeStrategic PlanningProject Management

Confluent

2 roles

Senior Executive Assistant to VP, APAC

Feb 2022 – Sep 2022 · 7 mos · Singapore

Executive Assistant to VP, APAC | Office Manager, APAC

Jan 2020 – Mar 2022 · 2 yrs 2 mos · Singapore

Korn ferry

Executive Assistant to MD, APAC Solutions | Project Coordinator, RPO

Oct 2019 – Dec 2019 · 2 mos · Singapore

Sap

Executive Assistant/Project Coordinator to Chief Information Officer (SAP Asia Pacific Japan)

Jan 2018 – Aug 2019 · 1 yr 7 mos · Singapore

Accomplishments
Successfully planned and executed SAP IT Day Singapore 2018 for over 250 participants
Successfully planned and executed Multi-Cloud event Singapore 2019 with SAP partners for over 400 participants
Developed project timeline for SAP Runs SAP project involving over 13 topic owners for contents streamlining
Received compliments from overseas managers for meeting and logistic coordination during their visit to Singapore
Executive Assistant/Project Coordinator to Chief Information Officer (SAP Asia Pacific Japan)
Administration Management
Manage CIO’s calendar across 7 time zones with both internal and external stakeholders on a regular basis
Assist CIO with preparation of presentation decks and materials needed for meetings/conferences/seminars
Draft and format emails/event invitations for CIO
Maintain CIO’s contact database
Prepare and manage CIO’s travel itineraries
Prepare and maintain travel expense reports
Responsible for event management; in-charge of all logistics planning which include development of agenda, presentation materials, venue sourcing, purchase orders, conference dial-ins, invitations, f&b, etc.
Screen and route incoming calls/mails to CIO accurately
Main point of contact for global IT Services team in Singapore
Project Coordination
Ensure project timeline and action items are follow through for IT Services machine learning and other SAP IT Services projects
Circulate meeting minutes to all meeting invitees post meetings
Assist project developer in extracting data from Python Scripts for preparation of presentation deck to business users and internal IT teams (SAP Machine Learning projects)