Dec 2020 – Nov 2021 · 11 mos · Mumbai

• HR Transformation-Workday for an American Professional Services firm
• PMO Framework & Governance - Established PMO structure and developed a Work Breakdown Structure (WBS) with clear timelines, ownership, and dependencies for IT, Data, HR, and Finance teams from Deloitte and the client.
• Pre-Implementation Readiness - Designed information-gathering templates to streamline ERP pre-implementation activities.
• Cross-Workstream Collaboration - Worked closely with Deloitte & client PMO teams to oversee and monitor IT, Data, HR, and Finance workstreams, ensuring smooth cross-tower operations.
• Program Oversight & Governance - Managed Program Planning, Status Reporting, RAID across all workstreams, ensuring proactive risk mitigation.
• Agile Execution & Progress Monitoring - Led daily stand-ups for milestone tracking, issue resolution, and cross-functional alignment, complemented by weekly cadence calls for progress reporting.
• Senior Stakeholder Management - Engaged and managed relationships with client executives & Deloitte leadership, ensuring alignment on program objectives and delivery.
• Oracle Fusion ERP Implementation for Multinational Commodity Trading Company US Region
• Team Leadership & Project Oversight - Led a 25-member team, including 5 Track Leads from offshore, for the Oracle ERP Cloud implementation for the US region, while also serving as the Testing Lead.
• Agile Sprint Execution - Planned and executed 3 sprints (4 weeks each) for Order-to-Cash, Procure-to-Pay, and Record-to-Report. Incorporated client feedback iteratively, ensuring continuous improvement.
• Project & Resource Management - Oversaw Resource Onboarding, Project Planning, Status Reporting, Scope Management, RAID, and cross-functional dependencies.
• Senior Stakeholder Engagement - Managed client relationships at the Director and VP level, ensuring alignment with business objectives and seamless delivery

Mar 2019 – Dec 2019 · 9 mos

• End-to-End Proposal Solutioning - Led business requirement analysis, solution assessment, delivery reviews, pricing, and customer presentations for medium to large deals across Europe, UK, APAC, and the Middle East.
• Strategic Presales Planning - Developed and documented Presales Strategy for EMEA & APAC, aligning Wipro’s Oracle portfolio with industry needs and market trends.

Apr 2018 – Mar 2019 · 11 mos

• Led and managed end-to-end proposal solutioning which included business requirement understanding, solution assessment, delivery reviews, pricing and customer presentation for Microsoft Dynamics 365/AX/CRM, SharePoint, .NET across Europe APAC and Middle East
• Worked alongwith Senior Management and prepared presentation on Legacy ERP to MS Dynamics 365 migration for a Middle East client.

Jan 2018 – Mar 2018 · 2 mos

• Led and managed end-to-end proposal solutioning which included business requirement understanding, solution assessment, delivery reviews, pricing and customer presentation for Microsoft technology stack and Mobility.

Jun 2017 – Dec 2017 · 6 mos

• As the ERP Functional SME for an international (Nordics) project.
• As a part of AMS team involved in documenting of client processes (Procurement, Sales & Invoicing) implemented for transition process.
• Onsite co-ordinator for scoping and finalization of data migration related activities.
• Training of junior resources in business process areas.
• Involved in presales activities in EU region.

Sep 2015 – Mar 2017 · 1 yr 6 mos · Mumbai Area, India

• Managing the Learning & Development Portfolio
• Managing the Marketing activities for events and promotions
• Corporate Case Studies repository creation
• Content Management across all channels (social media, events, client key note presentations, business presentations, brochures, company website, other promotional items)
• Market Research on emerging market trends and solutions
• Lead Generation across India and Middle East

Mar 2015 – Aug 2015 · 5 mos · Mumbai Area, India

• Demo/PoC Creation and Presentation for clients across India and Middle East.
• Discussion with client key stakeholders for Requirement Analysis & Gathering of business case scenarios
• Configuration and setup of MS Project instance based on user scenarios alongwith project plan templates and reports
• End-to-End demo presentation and client query resolution
• Trainings - Team member training provided on MS Project Server 2013/ Project Online
• Status Reporting - Weekly status reporting to Senior Management

Feb 2014 – Dec 2014 · 10 mos

• Proposal solutioning, documentation/presentation, and pricing for requirements in SAP and integrated applications.
• The requirements are from various geographies Europe, US, Asia, UK, Nordics
• Proactive initiatives towards demand creation in UK and US geography.

Jan 2013 – Jan 2014 · 1 yr

• Independently interacted with TCS account teams and clients for leads and follow-ups on INFOR product solutions
• Achieved in providing solution of integration requirement between Triton and Basware from the client
• Presentation of proposed BPCS CoE capability and ERP assessment questionnaire to the Account team
• Managed planning, preparation and estimation for proposals in ERP LN and BaaN across all regions

May 2010 – Dec 2012 · 2 yrs 7 mos

• USA -
• As a member of the client IT Finance team, helped in resolution of financial issues and reduced the ticket backlog by 50%.
• Implemented the functionalities in Finance to reduce user time and avoid manual intervention.
• Assisted the client Admin team in installation of Infor ION 10.2
• Australia -
• Independently managed onsite and offshore team for implementation of customizations and standard processes in Service, Logistics, Finance, ODM Integration.
• Designed, developed and implemented the functionalities for Service.
• Customer Satisfaction Survey Index achieved was 90%. TCS was recommended to execute the customization project for Singapore by ERP Manager USA.
• Singapore -
• Managed the project planning, execution and control, recruitment of resources and client interaction for requirement gathering, development, testing and implementation of various requirements in Logistics, Manufacturing, Finance and interfaces.
• India -
• Analyzed and mapped the business processes for Sales and Service. Analyzed the gaps and provided work-around solutions.
• Preparation and presentation of project start-up, meetings, project audit required documentation and co-ordination with TCS Quality Assurance team.
• Interaction with client parent team in Spain for resolution of technical issues.

Oct 2005 – Feb 2008 · 2 yrs 4 mos · Mumbai Area, India

• Selected to work on the project (from Godrej Infotech) through client interview selection process
• Analysis and resolution of technical/functional/admin tickets.
• Executed new requirement development and code fixes according to CMM and Sarbox procedures.
• Tracked defects and requirement delivery schedule variance.
• Trained of junior team members in procedures followed.
• Daily status review and status report sent to onsite team

Feb 2001 – Apr 2010 · 9 yrs 2 mos

• Managed the development, data transfer automation, support and maintenance of legacy, web and ERP BaaN applications for Service Division across 45 locations in India for Service Centres, Call Centres and Franchisees for applications in legacy and BaaN.

Dec 2000 – Jan 2001 · 1 mo

• Management of service systems for call management and branch spares at HO and its branches.
• Understanding, coordination and implementation of users requirement
• Analysis, designing, coding, preparing test strategies and subsequent testing, and implementation using CMM and PDLC procedures and standards

Sep 1995 – Nov 2000 · 5 yrs 2 mos · Mumbai

• Development and Maintenance of financial applications for SBI, NOCIL