G Venkata Sai Kumar — Co-Founder

As a Senior Technical Support Engineer with over 3 years of hands-on experience, I specialize in delivering reliable and efficient support for enterprise-grade backup and recovery solutions. My core expertise lies in Veeam Backup & Replication, Veritas NetBackup, and Arcserve UDP, where I help organizations ensure data protection, rapid recovery, and business continuity. In my current and past roles, I’ve handled Level 2 and Level 3 technical escalations, performed root cause analysis, and collaborated closely with cross-functional teams to resolve complex issues affecting backup, restore, and disaster recovery operations. 🔧 Technical Skills: Backup & Recovery: Veeam, Veritas NetBackup, Arcserve UDP OS Support: Windows Server, Linux (basic troubleshooting) Networking: Basic TCP/IP, DNS, ports used by backup apps Monitoring & Logs: Event Viewer, Veeam logs, Arcserve job logs 🌟 What I Bring to the Team: Strong problem-solving and analytical skills Fast response to escalations, with a focus on SLAs and customer satisfaction Proactive communication with internal and external stakeholders Continuous learner—always upgrading my skills and certifications ----------------------------------------------------------------- 📩 Let’s Connect If you're looking for someone who can solve backup challenges, improve ticket resolution times, and provide reliable technical support—let’s connect!

Stackforce AI infers this person is a Technical Support Engineer specializing in Backup and Recovery solutions for enterprise environments.

Location: Mumbai, Maharashtra, India

Experience: 9 yrs 7 mos