Gagan Jolly

Co-Founder

Noida, Uttar Pradesh, India9 yrs 7 mos experience

Most Likely To Switch

Key Highlights

ServiceNow Certified Technical Architect with 8+ years of experience.
Founder of nowGurukul, promoting ServiceNow knowledge sharing.
Expert in delivering scalable solutions across diverse industries.

Stackforce AI infers this person is a ServiceNow Architect with expertise in SaaS and enterprise solutions.

Contact

Skills

Core Skills

Public SpeakingTeam LeadershipServicenow

Other Skills

Public RelationsNetworkingSoftware Defined NetworkingIPSecShell ScriptingLinuxMicrosoft OfficePowerPointMicrosoft ExcelMicrosoft WordDocker ProductsKubernetesRoutingSwitchesVLAN

About

I am a seasoned ServiceNow Architect with over 8 years of experience in designing and delivering impactful solutions across a wide range of industries, including Telecommunications, FMCG, and more. My career has given me the opportunity to work with global clients across the Americas, Europe, and Australia, helping them transform their business processes and maximize the value of their ServiceNow investment. As a ServiceNow Certified Technical Architect, I specialize in building scalable, secure, and future-ready solutions across modules such as ITSM, ITOM, CSM , OMT , TSM , TSOM and SPM etc. I take pride in aligning technology with business outcomes and leading teams through the architecture and delivery of complex implementations. I am also the founder of nowGurukul, which means “School of ServiceNow Knowledge.” This initiative is close to my heart as it allows me to share insights, mentor professionals, and contribute back to the ServiceNow community through knowledge sharing and collaborative learning. Driven by curiosity and continuous improvement, I enjoy meeting new people, learning from diverse perspectives, and pushing myself to grow every day. I believe every interaction is an opportunity to evolve—and I look forward to connecting with like-minded professionals.

Experience

9 yrs 7 mos

Total Experience

1 yr 7 mos

Average Tenure

2 yrs 7 mos

Current Experience

Toastmasters international

Area Director

Jul 2025 – Present · 11 mos · Noida, Uttar Pradesh, India · On-site

As an Area Director at Toastmasters International, my primary responsibility is to serve as a vital link between the district and the clubs within my area. I will provide guidance, support, and leadership to help clubs achieve excellence in communication and leadership development. With a passion for public speaking, I will try to inspire club officers and members to embrace growth opportunities and elevate their speaking and leadership skills.

Public SpeakingTeam LeadershipPublic Relations

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Technical Manager (ServiceNow)

Nov 2023 – Present · 2 yrs 7 mos · Noida, Uttar Pradesh, India · On-site

ServiceNow Technical Manager/Architect

ServiceNow

Infosys

4 roles

Consultant

Promoted

Jan 2023 – Nov 2023 · 10 mos

With Bigger Title Comes Bigger Responsibilities

Senior Associate Consultant

Promoted

Dec 2021 – Jan 2023 · 1 yr 1 mo

Working as Senior Associate Consultant in Telecom Domain as a ServiceNow Developer.

Associate Consultant

Jan 2021 – Dec 2021 · 11 mos

Engineer

Nov 2016 – Jan 2021 · 4 yrs 2 mos

I am working with Engineering Unit of Infosys which mainly focus on advanced networking solutions (Software Defined Networking).

Toastmasters international

9 roles

Division Director

Jun 2022 – Jun 2023 · 1 yr

I will manage 10 public speaking clubs in the North India region. I will also deliberate efforts in providing the Toastmasters International platform to more individuals & places.

Division Director

Promoted

Jul 2021 – Jul 2022 · 1 yr

Will be responsible for expanding and sustaining Toastmasters Clubs in Haryana , Punjab, Uttrakhand and Himachal Pradesh region.

Treasurer

Jul 2021 – Dec 2021 · 5 mos

I Will be responsible for managing funds for the club provided by Infosys Management. my job will be to make sure that we utilize funds efficiently & ethically to motivate & inspire club members.

Associate Vice President Membership

Promoted

Jan 2021 – Oct 2023 · 2 yrs 9 mos

My responsibility is to make sure that existing members of the club are satisfied and have to help the club also in terms of member strength.

Treasurer

Oct 2020 – Dec 2020 · 2 mos

I managed the funds of the club and helped club in utilizing the budget in the most efficient manner.

Area Director

Jul 2020 – Jul 2021 · 1 yr

I will be managing 4 existing clubs of the Punjab Region and will be responsible for expanding Toastmasters Movement in the region and to sustain the existing one.

President

Feb 2020 – Jul 2020 · 5 mos

I have helped in chartering Infosys Toastmasters Mohali club & serving as the President of the club. I & my team inspired 20 employees to start their leadership & communications journey & the club members are growing exponentially now.

Vice President of Public Relations

Promoted

Jul 2018 – Sep 2018 · 2 mos · Chandigarh, India

My responsibility was to take care of public relations activities of Infosys Toastmasters Chandigarh Club & the club members were extremely with my job by the end of my term.

Vice President Of Membership

Nov 2017 – Dec 2017 · 1 mo · Mysore, Karnataka, India

I was responsible for maintaining healthy strength of the Infosys Toastmasters Mysore Club. By the end of my serving term , the club had good number of members.