Apr 2021 – Present · 5 yrs 2 mos

• Extensively worked in SaaS domain since last 3 years, build platform services for Delhivery’s first SaaS product, from scratch to scaling it to multiple clients
• Architected and developed foundational platform services — including authentication, authorization,, entity management, secure data storage, payments, webhook delivery, call masking — which now serve as reusable building blocks powering multiple SaaS products across the organization.
• Used async event driven microservice architecture for building the services - enabling high scalability, maintainability and system flexibility
• Led the design and development of a no-code API generation platform that auto-provisions CRUD endpoints from schema definitions with datatypes, validations, indexing, and defaults using event driven and CQRS design pattern
• Designed and built a workflow management service enabling dynamic configuration of last-mile delivery order flows (e.g., OTP validation, payment collection) without requiring mobile app changes, delivered a no-code customization framework that allowed rapid adaptation to diverse customer requirements, significantly reducing time-to-market for new workflows.
• Led Agile based sprint planning and milestone tracking, while collaborating with stakeholders and product teams to align technical and business goals, driving cross-functional teamwork
• Enhanced the product to meet diverse client requirements via configuration-driven customizations
• Day to day involvement in code reviews, cost and performance monitoring, resolving production issues, keeping documentations up to date
• Provided guidance and mentorship to developers, fostering their professional growth and ensuring a skilled and motivated team
• Drove initiatives for AI adoption in the team, guide and encourage team to use tools like github copilot and cursor AI

Jan 2020 – Mar 2021 · 1 yr 2 mos

• Revamped the authentication system by implementing OAuth 2.0 and decentralized authorization, enhancing fault tolerance and significantly improving system scalability and throughput across all internal services.
• Conducted a proof of concept evaluating multiple authentication providers including AWS Cognito, Auth0, Okta, and Keycloak to identify the most cost-effective solution that met all technical and business requirements
• Migrated facility and warehouse management services from postgres to dynamodb and scaled services to handle 100k rpm with no downtime
• Developed a serverless solution for managing attributes in a core service dynamically, which improved system flexibility and accelerated feature delivery, enabling teams to extend data attributes in real time

Jul 2018 – Jan 2020 · 1 yr 6 mos

Jan 2018 – Jun 2018 · 5 mos