Oct 2022 – Sep 2025 · 2 yrs 11 mos · Gurugram, Haryana, India · Hybrid

• Technical Program Manager
• Ernst & Young (EY), Gurgaon – Airtel Payments Bank
• At Ernst & Young, I led large-scale, business-critical technology programs for Airtel Payments Bank, a regulated digital banking platform operating at national scale. I drove end-to-end execution of multiple concurrent, cross-functional initiatives by aligning engineering execution, product strategy, compliance requirements, and stakeholder priorities to deliver secure, scalable, and customer-centric solutions.
• I owned overall program governance, translating business objectives and product roadmaps into executable delivery plans with clearly defined milestones, dependencies, and success metrics. I ensured disciplined execution across the full SDLC—from requirements discovery and design through development, testing, release readiness, and production rollout—while operating in a fast-paced Agile environment. I proactively managed program scope, delivery risks, and inter-team dependencies, enabling predictable outcomes despite shifting priorities.
• A core aspect of my role involved acting as the primary bridge between business stakeholders, product leadership, and engineering teams. I facilitated technical decision-making, resolved delivery bottlenecks, and drove alignment through structured cadence forums including sprint reviews, release checkpoints, risk reviews, and executive status updates. I built stakeholder confidence through transparent, data-driven reporting on progress, delivery health, risks, and quality metrics.
• With strong proficiency in JIRA, Agile frameworks (Scrum and Kanban), and SDLC best practices, I standardized program tracking and reporting, improving execution visibility and workflow transparency across teams. I established structured risk and issue management processes, early-warning indicators, and mitigation plans to safeguard timelines, quality, and compliance commitments.

Jan 2022 – Oct 2022 · 9 mos · Gurugram, Haryana, India

• OSTTRA, 50/50 owned by CME Group and IHS Markit, is a leading provider of progressive post-trade solutions for the global OTC markets across interest rate, FX, equity and credit asset classes. It incorporates CME Group’s optimization businesses –Traiana, TriOptima, and Reset – and IHS Markit’s MarkitSERV. Headquartered in London.
• Project Manager for Custom Processing and Tools Development Team.
• Maintained tactical control of project budgets and timelines to keep projects on track
• and achieve schedule targets.
• Providing support to Onboarding, Product Management, and Sales team by taking on
• Internal and External ad hoc projects.
• Determining and managing tasks, issues, and action items
• Monitored project progress, examined risks, and set forth contingency plans.
• Scheduling and facilitating scrum events, meetings, and decision-making processes.
• Planning and organizing demos and product/system testing.
• Ensuring the proper use of collaborative processes and removing impediments for the
• team.
• Tracking project processes, deliverables, and financials and presenting status reports
• to stakeholders.

Sep 2021 – Jan 2022 · 4 mos · Gurugram, Haryana, India

Mar 2020 – Aug 2021 · 1 yr 5 mos

• Led cross-functional initiatives to deliver large-scale industry event implementations (e.g., Ring
• Fencing, BREXIT, IBOR updates, and Reporting Compliance) on the Markit Wire platform.
• Responsible for end-to-end project lifecycle management including planning, stakeholder
• coordination, risk mitigation, and execution on behalf of clients.
• Managed and executed risk-reduction projects by leading trade netting and portfolio compression
• exercises in collaboration with third-party vendors.
• Owned automation projects by developing and deploying Excel macros and VBA scripts to
• streamline reconciliation processes, reduce manual effort, and improve accuracy for both BAU and
• bespoke project needs.
• Collaborated with MIS and billing teams to conduct root cause analysis for billing discrepancies.
• Successfully led the initiative to amend and optimize SQL billing scripts, ensuring accuracy in daily
• billing cycles and eliminating client-facing invoice errors.

Sep 2016 – Mar 2020 · 3 yrs 6 mos

Nov 2014 – Sep 2016 · 1 yr 10 mos · Gurgaon, India · On-site

• Analyzed business performance metrics for Google Shopping Express, delivering insights through comprehensive presentations.
• Enhanced reporting capabilities, leading to improved decision-making processes for senior management.
• Mapped operational workflows, identifying inefficiencies and recommending actionable improvements.

Jun 2013 – May 2014 · 11 mos

• Involved in organizing workshops in Schools,Colleges on Current Technology Trends