Gaurav Gupta

Operations Associate

India9 yrs 9 mos experience

Key Highlights

Proven leadership in maintaining high cleanliness standards.
Strong commitment to guest satisfaction and operational efficiency.
Effective communicator enhancing team collaboration.

Stackforce AI infers this person is a Hospitality Operations Specialist with a focus on guest services and team management.

Contact

Skills

Core Skills

LeadershipCustomer ServiceHousekeeping

Other Skills

Element of communicationProblem SolvingenthusiasmPositive thinkingReporting maintenanceMaintenance reportingCommunicationBasic computer

About

At Regency Luxury Suites, I serve as a Floor Team Lead, managing team operations to maintain exceptional cleanliness in guest rooms and public areas. My role focuses on maintenance reporting, addressing guest needs, and ensuring compliance with safety protocols, all of which support consistent operational efficiency and high service standards. My career progression from Housekeeping Attendant to leadership roles at Royal Regency Suites and now at Regency Luxury Suites demonstrates my dedication to operational excellence and team collaboration. With an educational foundation from Little Flower English High School, I am committed to fostering guest satisfaction and supporting team success through effective communication and process optimization.

Experience

9 yrs 9 mos

Total Experience

1 yr 6 mos

Average Tenure

9 mos

Current Experience

Regency luxury suites - dubai marina

Floor Team Lead

Aug 2025 – Present · 9 mos · Dubai, Dubai, United Arab Emirates · On-site

Led a dedicated team to uphold high cleanliness standards in guest rooms and public areas at Regency Luxury Suites.
Responded promptly to customer complaints and special requests, significantly enhancing guest satisfaction.
Monitored and replenished cleaning supplies, ensuring operational efficiency and adherence to safety policies.
Participated in large cleaning projects, showcasing teamwork and commitment to excellence.

LeadershipElement of communicationCustomer ServiceProblem SolvingenthusiasmPositive thinking+5

Royal regency suites

2 roles

Floor Incharge

Promoted

Mar 2024 – Jul 2025 · 1 yr 4 mos · Dubai, United Arab Emirates · On-site

Oversaw daily operations as Floor Incharge at Royal Regency Suites, ensuring all areas were well-maintained and guest-ready.
Prepared detailed reports on maintenance checks and room conditions to uphold high standards of service.
Communicated effectively with guests to enhance their experience and address any concerns promptly.
Decorated and arranged rooms as needed, contributing to a welcoming atmosphere for guests.

LeadershipElement of communicationCustomer ServiceProblem SolvingenthusiasmPositive thinking+4

Housekeeping Attendant

Dec 2022 – Mar 2024 · 1 yr 3 mos · Dubai, United Arab Emirates · On-site

LeadershipElement of communicationCustomer ServiceProblem SolvingenthusiasmPositive thinking+3

Golden tulip hotel apartment sharjah

Room Attendant

Dec 2021 – Dec 2022 · 1 yr · Sharjah, Sharjah Emirate, United Arab Emirates · On-site

Ensured guest rooms were impeccably prepared by performing thorough cleaning and hygiene practices.
Managed bed making, floor vacuuming, and washroom cleaning to maintain high standards of cleanliness.
Engaged with guests to assess their needs and provide additional items as requested, enhancing their experience.

HousekeepingMaintenance reporting

Rest inn hotel & restaurant

Room Attendant

Jul 2019 – Nov 2021 · 2 yrs 4 mos · Surat, Gujarat, India · On-site

Ensured the cleanliness and presentation of guest rooms by vacuuming, dusting, and polishing surfaces.
Managed the stock and organization of supplies, maintaining a well-equipped environment for guests.
Delivered and retrieved items on loan, enhancing guest satisfaction through attentive service.

HousekeepingCustomer ServiceCommunicationProblem SolvingPositive thinkingenthusiasm

Durga processors pvt ltd

Mechanical Fitter

May 2018 – Jun 2019 · 1 yr 1 mo · Jolwa Surat India · On-site

Conducted thorough checks on machinery to ensure optimal performance and safety standards.
Performed timely maintenance and equipment changes to minimize downtime and enhance operational efficiency.
Executed welding, buffing, and cutting tasks as required, demonstrating versatility in mechanical skills.
Contributed to the success of DURGA PROCESSORS PVT LTD, a dynamic company focused on quality processing solutions.

Rajhans tranport logistic company

Scanner

Dec 2017 – May 2018 · 5 mos · Kadodara surat India · On-site

Responsible for scanning products and organizing them according to their designated locations.
Created new tags in compliance with company requirements to enhance product identification.
Managed the dispatch process to ensure timely delivery of products to specified locations.

Phoenix k-12 school

Assistance teacher

May 2016 – Dec 2017 · 1 yr 7 mos · Kadodara surat India · On-site

Assisted in teaching primary classes, fostering a supportive learning environment for students.
Developed and printed questionnaire papers to enhance student assessments and learning outcomes.
Managed shifting assembly and inspection processes to ensure smooth school operations.
Gained proficiency in computer applications, contributing to administrative efficiency at Phoenix K-12 School.