Gaurav M. — Director of Engineering
As a Director of Quality Engineering & Assurance with 19+ years of experience, I lead large-scale QE and Testing services portfolios with accountability for delivery excellence, client growth and financial performance across complex enterprise programs. I specialize in building high-performing, scalable QE organizations that partner with Product, Engineering and Operations to accelerate delivery while maintaining strong governance, cost efficiency and predictable quality outcomes. Alongside delivery leadership, I actively contribute to business planning, account expansion and portfolio growth, with focus on improving utilization, optimizing delivery cost and strengthening long-term client partnerships. I have led enterprise-wide test transformation initiatives, introduced predictive quality dashboards and driven automation-led delivery models that reduced defect leakage to all-time lows while improving release velocity by 40–50%. These initiatives have helped expand scope within existing accounts and improve overall engagement profitability. My experience includes managing large client engagements, supporting revenue forecasting, tracking delivery financials and working closely with sales, finance and leadership teams to grow testing services footprint across regulated industries including BFSI and Retail. I have contributed to business unit strategy, commercial discussions and capability development to support sustainable and profitable growth. I collaborate cross-functionally across DevOps, SRE, platform governance and intelligent test strategy to ensure quality engineering functions as a business enabler, not just a control gate. With additional expertise in Responsible AI and Organizational Change Management, I focus on building delivery models that are scalable, ethical and aligned with enterprise transformation goals. My expertise spans manual & automation testing, delivery governance, risk & release management, change control, portfolio management and large distributed team leadership. I hold multiple NCFM certifications in derivatives, stocks and corporate actions, along with an Executive MBA from the University of Delhi and have led global Agile and DevOps transformations as a Scrum Master and delivery leader. I am passionate about building high-impact engineering organizations that deliver measurable business value, drive client satisfaction and support profitable growth. Let’s connect if you are looking for a leader who can combine delivery excellence with business ownership to scale Quality Engineering services.
Stackforce AI infers this person is a Fintech Quality Engineering leader with extensive experience in automation and transformation initiatives.
Location: Greater Delhi, Delhi, India
Experience: 20 yrs 9 mos
Skills
- Quality Engineering
- Project Delivery
- Test Automation
- Quality Assurance
- Risk Management
- Test Strategy
Career Highlights
- Led enterprise-wide test transformation initiatives.
- Improved release velocity by 40-50% through automation.
- Managed a distributed team of ~125 FTEs.
Work Experience
Mercer
Director (5 yrs 7 mos)
Saxo Bank
Senior Test Manager (3 yrs 9 mos)
RBS Markets and International Banking
Senior Test Consultant (3 yrs 9 mos)
Religare
Team Lead - Test (1 yr 9 mos)
NASDAQ OMX
Test Engineer (3 yrs 2 mos)
HCL Technologies
Software Engineer Trainee to Lead Software Engineer (5 yrs 11 mos)
Education
MCA at Delhi
Executive MBA at Faculty of Management Studies - University of Delhi
B.Com (Hons.) at Shri Ram College of Commerce (SRCC)
10+2 at Air Force Bal Bharati School