Gayathri Y.

Associate Consultant

Bengaluru, Karnataka, India9 yrs 11 mos experience

Key Highlights

  • Expert in Order Management and Billing Processes
  • Strong analytical and problem-solving skills
  • Proven track record in customer experience enhancement
Stackforce AI infers this person is a proficient Order Management professional in the SaaS industry.

Contact

gayathri.yashraj0426@gmail.comLinkedIn

Skills

Core Skills

Order ManagementBilling ProcessBusiness AnalysisProblem SolvingCustomer ExperienceBusiness Process

Other Skills

Order FulfillmentSAPReasoning SkillsCommunicationTeamworkAnalytical SkillsCustomer ServiceManagementMicrosoft ExcelMicrosoft OfficeData AnalysisDue DiligenceSOP creationmigration supportprocess control

About

Order Management professional with experience in software license fulfillment, approvals validation, and billing for global accounts. Skilled in SOP creation, migration support, and process control within OTC operations. Committed to accuracy, compliance, and continuous improvement.

Experience

9 yrs 11 mos
Total Experience
2 yrs 1 mo
Average Tenure
1 yr 4 mos
Current Experience

Hcltech

Sr Analyst

Feb 2025 – Present · 1 yr 4 mos · Bangalore Urban, Karnataka, India · Hybrid

Billing ProcessOrder FulfillmentOrder ManagementSAP

Oracle

Senior Analyst OTC

Nov 2021 – Feb 2023 · 1 yr 3 mos · Bengaluru, Karnataka, India

Problem SolvingReasoning SkillsCommunicationTeamworkBusiness ProcessBusiness Analysis+7

U s recruitment consultants

Talent Acquisition Specialist

Jan 2021 – Nov 2021 · 10 mos · Bangalore Urban, Karnataka, India

Thomson reuters

Order Management Specialist

Aug 2010 – Feb 2011 · 6 mos · bangalore

Business ProcessCommunicationCustomer ExperienceCustomer Service

Honeywell aerospace

Sr Business Process Executive

May 2006 – Feb 2010 · 3 yrs 9 mos · India

Customer ExperienceMicrosoft ExcelMicrosoft OfficeProblem SolvingReasoning SkillsTeamwork+6

Convergys

Sr Customer Care Officer

Mar 2003 – Apr 2006 · 3 yrs 1 mo · India

Education

Bangalore University

Bachelor of Arts - BA — Economics

Jan 1998 – Jan 2000

NATIONAL INSTITUTE OF EXPORT MANAGEMENT

Diploma of Education — EXPORT MANAGEMENT

Jul 2000 – Dec 2000

SCVK

Bachelor of Arts - BA — Economics

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