Jan 2023 – Jan 2025 · 2 yrs · Remote

• Deliver live training to educators primarily in a virtual setting.
• Preparing and delivering high quality training to educators based on adult learning principles and best practices.
• Collaborating in the development and maintenance of training materials such as storyboards, facilitator notes, and presentations.
• Provide timely and relevant resources as follow-up to professional learning sessions.
• Maintain customer records in customer relationship management software systems (salesforce).
• Understand the challenges that teachers face and demonstrate how our technology solution can impact student success through training.

Apr 2022 – Jan 2023 · 9 mos · Remote

• Supporting teachers, administrators, and all others needing to share an interactive learning experience. Troubleshooting, policy, and activations, along with a variety of other tasks.

Aug 2019 – Mar 2022 · 2 yrs 7 mos · Hemingway, South Carolina, United States

• Planning and implementing lesson plans, modifying lessons to suit the needs of students at all levels. Manage classes of 20 or more students to create a safe and productive environment. Keep data up to date, and generate reports to display progress.
• Participate in meetings for improvement plans, work with my department as the department chair to keep staff up to date, organize fundraising events, promote success and well being with my students and coworkers.

Sep 2018 – Dec 2018 · 3 mos · Conway, South Carolina, United States

• Worked within the History Department while completing my Master’s degree.

Mar 2016 – May 2018 · 2 yrs 2 mos · Whiteville, North Carolina, United States

• Develop and maintain a thorough working knowledge of all branch, compliance, and system-related policies/procedures, on-line screens and processing flows. Provide general information and support to branch, regional and home office personnel by accurately answering questions and assisting in problem resolution with a client sensitive attitude. Contribute to the department’s effectiveness in reaching production goals by meeting monthly benchmark standards. Review and provide updates to on-line reference systems and various documents used by department associates. Serve as a single point of contact for suggestions and feedback to provide process improvement and/or training opportunities to the Community Bank and other department personnel. Provide remote support to various Community Bank associates in order to maximize sales and service efficiencies in the branches. Assist in the identification of revenue blockers and in the simplification, centralization and/or elimination of processes directly affecting revenues.