Oct 2023 – Nov 2024 · 1 yr 1 mo · Gurugram, Haryana, India · Hybrid

• Led a 40+ member engineering org with 4 engineering managers across core domains—Cards, Lending/Loans, Payments, and Core Platform—driving 95% of Novo’s $50M+ annual revenue. Delivered scalable, resilient systems using a modern stack: .NET Core, NodeJS, NestJS, EF Core, TypeORM, Postgres, Azure, AWS, Jenkins, ELK, APM, and Opsgenie.
• Impact Highlights:
• 1. Owned delivery for critical services end-to-end, aligning engineering execution with business goals.
• Partnered with product, design, and customer teams to define and deliver features with high customer impact.
• 2. Modernized platform with observability, alerting, CI/CD, and DevEx improvements, boosting release velocity and reliability.
• Leadership & Culture:
• 1. Hired, coached, and mentored engineers, EMs, and architects—fostering a high-performance, inclusive culture.
• 2. Drove career pathing, goal setting, and performance reviews, enabling strong IC and EM growth.
• Built a culture of engineering excellence through mentorship, collaboration, and continuous feedback.
• Key Initiatives:
• 1. Launched Engineering All-Hands, R&R Programs, and structured Onboarding Guides.
• Standardized observability with Kibana, Opsgenie, and JIRA for incident and SLA tracking.
• 2. Spearheaded infra upgrades, code quality tooling (SonarQube), and RFC/code review practices.
• Thought Leadership:
• 1. Authored 60+ articles on cloud, backend, and engineering best practices.
• 2. Championed tech community engagement and developer enablement across the org.

Jan 2023 – Oct 2023 · 9 mos · Gurugram, Haryana, India · Hybrid

• Led a high-performing team of 10+ engineers managing mission-critical payments infrastructure including ACH Push/Pull, MRDC, Mailed Checks, and Transferwise. Delivered scalable and resilient services using .NET Core, Postgres, Redis, Azure, Jenkins, GitHub, ELK, and Code Climate.
• Technical Leadership:
• 1. Took end-to-end ownership of payments services, ensuring reliability, security, and compliance.
• 2. Translated business needs into scalable architecture, collaborating closely with product and business stakeholders to align the roadmap with customer goals.
• People & Culture:
• 1. Mentored and coached engineers, driving a culture of engineering excellence, ownership, and inclusion.
• 2. Actively recruited top talent and shaped a high-impact team, fostering professional growth through clear career development paths.
• Impact:
• 1. Delivered key product features on time with high quality, enhancing payment system performance and customer experience.
• 2. Led improvements in monitoring and reliability using ELK, Azure DevOps, and Jenkins—ensuring faster issue resolution and 99.9%+ uptime.
• Thought Leadership:
• Authored 60+ technical articles on cloud, backend systems, and engineering best practices, helping foster a strong knowledge-sharing culture.

Apr 2021 – Jan 2023 · 1 yr 9 mos · Noida, Uttar Pradesh, India

• 1. Led the design, architecture, and management of a team of 10+ individuals, overseeing the development and handling of five payment services (payments, payment risk management, subscription, offers and notifications) utilizing .NET Core, EF Core, SQL, Azure App Service, Azure Tables, Azure Service Bus, Azure functions, and Jenkins
• 2. Design, architect, and managed .NET CORE migration of payments system of BOLD
• 3. Responsible for stakeholder interaction, analyzing and translating business requirements to technical requirements and architecture and aligning the product vision, ensuring customer and business needs are met.
• 4. Manage a high-caliber team of Software Engineers, ensuring project excellence, technical leadership, and career development through active coaching.
• 5. Deliver high-quality results with full ownership, driving the product to the next level.
• 6. Foster a strong team culture of engineering excellence, customer passion, collaboration, diversity, and inclusion.
• 7. Recruit and develop top talent, contributing to the formation, mentoring, and growth of strong engineering teams.
• 8. Responsible for Estimation and planning in a pure agile environment.

Feb 2020 – Apr 2021 · 1 yr 2 mos · Gurgaon, Haryana, India

• 1. Designed, architected, and provided leadership to a team of 5+ members for the development of multiple web applications based on .NET Core architecture. Leveraged Azure Cosmos, Azure Triggers, Azure Redis, and Azure DevOps for efficient project execution
• 2. Worked on a web application using .NET CORE architecture (.NET Core + ReactJS + Azure Cosmos + Azure Triggers + Azure App Service + Azure Redis + Azure Devops)
• 3. Worked on building CI/CD pipelines and scripts using Azure Devops for the enterprise application uses Windchill environment
• 4. Worked on a COVID-19 risk assessment app using .NET CORE MVC architecture (.NET Core + MVC Views + Azure SQL + EF Core + Azure App Service + Azure Redis + Azure Devops)
• 5. Worked on a POC for knee implant surgery using Unity 3D and Blender

Sep 2018 – Sep 2019 · 1 yr · Gurgaon, Haryana, India

Aug 2018 – Aug 2020 · 2 yrs · Gurgaon, India

• https://www.credly.com/users/gourav8jain

May 2018 – May 2019 · 1 yr · Gurgaon, India

Jan 2018 – Jan 2020 · 2 yrs · Gurgaon, India

Sep 2017 – Jan 2020 · 2 yrs 4 mos · Gurgaon, India

Jun 2017 – Feb 2020 · 2 yrs 8 mos · Gurgaon, India

• 1. Led the design, architecture, and management of a 5-person back-end team working on a web application using micro-services architecture. Utilized .NET Core, React JS, SQL, EF, Docker, and Kubernetes to deliver top-notch solutions for Mckinsey & Company
• 2. Worked on a web application using micro-services architecture (Web API + Angular JS + SQL + EF + Azure + Azure Devops - VSTS) for one of the largest consulting client
• 3. Organized several technology events and delivered multiple sessions on cutting edge technologies in India and abroad
• 4. Wrote 20+ articles on the cutting edge technologies

Dec 2013 – Jun 2017 · 3 yrs 6 mos · Gurgaon, India

• 1. Worked on a internal portal used to create, view and generate survey report using ConfirmIT APIs (Web API+ AngularJS + SQL) for the leading consulting client
• 2. Worked on a couples of Web-API services with complex business logic implementations for the major UK client and visited UK for implementing new piece of work.
• 3. Wrote 10+ articles on cutting edge technologies.

Nov 2012 – Nov 2013 · 1 yr · Noida Area, India · On-site

• Worked on an online banking website for the largest bank of Australia which was designed for IOS, Android, and Tablet
• Responsibilities -
• 1. Participated in the design and coding phase in multiple modules of the project.
• 2. Managed the whole module completely with very little assistance
• 3. Involved and Contributed in the Deployment process of the project.
• 4. He contributed suggestions to Business Analysts related to the Feasibility of implementation.
• 5. Worked on multiple modules simultaneously.

Jun 2010 – Aug 2012 · 2 yrs 2 mos · Gurgaon, India · On-site

• Worked on multiple travel and hotel booking web portals for the major European and US clients using (MVC +Jquery + SQL)
• Responsibilities -
• 1. Participated in the design and coding phase in multiple modules of the project.
• 2. Managed the whole module completely with very little assistance
• 3. Involved and Contributed in the Deployment process of the project.
• 4. He contributed suggestions to the Business Analyst related to the Feasibility of implementation.
• 5. Worked on multiple modules simultaneously.