Gurkirat Sidhu

Operations Associate

Dublin, County Dublin, Ireland7 yrs 11 mos experience

Highly Stable

Key Highlights

6+ years of experience in fintech, edtech, and media sectors.
Proven track record in implementing learning management systems.
Expertise in bridging technical solutions with business needs.

Stackforce AI infers this person is a Business Analyst with expertise in Fintech and EdTech sectors.

Contact

Skills

Core Skills

Data AnalysisProcess ImprovementBusiness AnalysisBusiness IntelligenceProject ManagementBusiness OperationsProduct ManagementWeb Development

Other Skills

API TestingActive DirectoryAdobe Premiere ProAfter EffectsAgile DevelopmentAgile MethodologiesAnalytical SkillsAzure DatabricksAzure SQLBootstrapBusiness AnalyticsBusiness ConsultingBusiness Intelligence (BI)Business Process MappingBusiness Requirements

About

Technical Business Analyst with 6+ years of experience across fintech, edtech, and media sectors. Combining expertise in Computer Engineering and Business Analytics to bridge complex technical solutions with business needs. Specializes in requirements gathering, data analytics, process optimization, and software testing. Currently enhancing student-centric systems at Dublin City University, leveraging skills in: • Business Analysis: Requirements gathering, stakeholder management, user stories, design thinking • Data Analysis: SQL, Python, R, Tableau, Excel, Power BI • Testing: Test case design, Jira, Selenium, Postman, API testing, Boomi • UX Design: Wireframing, prototyping, user research • Development: JavaScript, React, RESTful APIs, Git • Methodologies: Agile (Scrum, Kanban), Waterfall, Lean Six Sigma Proven track record in implementing learning management systems, developing financial tools for education loans, and optimizing business processes across diverse industries. Adept at leading cross-functional teams and delivering data-driven insights for strategic decision-making. Passionate about leveraging technology to drive innovation and efficiency in business processes.

Experience

7 yrs 11 mos

Total Experience

1 yr 9 mos

Average Tenure

1 yr

Current Experience

Henkel

Process Improvement Data Analyst

Jun 2025 – Present · 1 yr · Ireland

At Henkel in Ireland, I served as a Process Improvement Data Analyst, focusing on enhancing operational efficiency through data integration and analysis. I built automated Power BI dashboards using data from Databricks and SAP, and designed templates for compliance reporting. My collaboration with cross-functional teams led to significant improvements in process sustainability and data governance.

Microsoft Power BIPythonAzure DatabricksSAP ERPData AnalysisProcess Improvement

Dublin city university

Business Data Analyst

Aug 2023 – Jun 2025 · 1 yr 10 mos · Dublin, County Dublin, Ireland · Hybrid

PythonIT Business AnalysisJiraData AnalysisMicrosoft DynamicsSystem Implementations+30

A.s. automobiles

Data Analyst

May 2019 – May 2022 · 3 yrs · Ludhiana, Punjab, India

Developed and maintained complex Excel models and Power BI dashboards for sales forecasting and inventory optimization at A.S. Automobiles in Ludhiana, Punjab, India.
Collaborated with cross-functional teams to gather database requirements, ensure data consistency, and support data integration/migration.
Created and maintained database documentation, including data dictionaries, data flow diagrams, and entity-relationship diagrams to facilitate database management and application development.

Customer Relationship Management (CRM)Analytical SkillsInformation TechnologyUse Case DiagramsMicrosoft Power BIData Analytics+10

Mindscroll

Sr. Business Analyst

Dec 2018 – Jun 2019 · 6 mos · Gurgaon, Haryana, India

Implemented learning management systems (LMS) for multiple client organizations, boosting training completion rates by 40% and reducing costs by 25%.
Conducted in-depth analysis of client needs and business processes, identifying process improvement opportunities.
Collaborated with cross-functional teams to ensure successful LMS implementation meeting client requirements.

Technical RequirementsBusiness RequirementsProblem SolvingMicrosoft Power BIScrumProcess Design+8

Gyandhan

2 roles

Business Operations Analyst

Jul 2017 – Oct 2018 · 1 yr 3 mos · New Delhi Area, India

Defined PRD for innovative tools like the Admit Predictor, Loan Eligibility tool, and Future Earnings Estimator, improving student application efficiency and aiding in financial aid decision-making.
Conducted workshops with students to understand pain points, leading to targeted solutions and improved user experience.
Collaborated with COO and Data Science team to analyze data, identify trends, and provide data-driven insights for strategic planning.

Customer Relationship Management (CRM)Business RequirementsProblem SolvingDefining RequirementsAnalytical SkillsProcess Design+13

Intern

Jan 2017 – Jun 2017 · 5 mos · New Delhi Area, India

Cmc ltd

Summer Intern

Jun 2015 – Jul 2015 · 1 mo · Delhi

Developed a catering website using HTML, CSS, PHP, and Bootstrap during internship at CMC LTD in Delhi.
Collaborated with team members to implement web development projects and enhance technical skills.
Successfully applied knowledge of key technologies to create a user-friendly and visually appealing website.