Gyanesh T.

Product Manager

Pune, Maharashtra, India24 yrs 10 mos experience

AI EnabledAI ML Practitioner

Key Highlights

Two decades of experience in technical writing and documentation.
Led DITA and FrameMaker adoption efforts successfully.
Designed and created ACE certification exam for Adobe FrameMaker.

Stackforce AI infers this person is a SaaS Technical Writer with extensive experience in API documentation and user experience.

Contact

Skills

Core Skills

Api DocumentationTechnical Writing

Other Skills

REST APIsSwaggerOpenAPIPythonNLPGenerative AIRepresentational State Transfer (REST)Agile MethodologiesGitUser Experience (UX)Content PlanningTechnical WritersPostman APIOnline HelpDevOps

About

Join The Content Gym newsletter: http://bit.ly/TheContentGym In my two-decade-long career, I have led DITA- and FrameMaker-adoption efforts. I have led the design and creation of the ACE certification exam for Adobe FrameMaker from scratch. I am passionate about research, making things better and simpler to understand, and helping others succeed. I devote my time to exploring the latest and most exciting technologies in user and developer documentation. Blog: bit.ly/TheContentGymWP YouTube Channel: bit.ly/TheContentGymYT And something that most people already know about linked profiles and posts: The opinions expressed are personal and do not represent my family, gym buddies, the government, India Post, Pune Municipal Corporation, or my present, past, or future employers.

Experience

24 yrs 10 mos

Total Experience

2 yrs 4 mos

Average Tenure

1 yr 4 mos

Current Experience

Autodesk

Principal Content Designer, API Experiences

Jan 2025 – Present · 1 yr 4 mos · Pune District, Maharashtra, India · Hybrid

Servicenow

Staff Technical Writer

Feb 2024 – Dec 2024 · 10 mos · Hyderabad, Telangana, India · Hybrid

Sms-magic

Senior Technical Writer

Feb 2024 – Mar 2024 · 1 mo · Pune District, Maharashtra, India · On-site

Cleverbridge

Senior Technical Writer

Oct 2022 – Oct 2023 · 1 yr · Cologne, North Rhine-Westphalia, Germany · Hybrid

E-Commerce cloud documentation

Representational State Transfer (REST)REST APIsAPI DocumentationAgile MethodologiesGitUser Experience (UX)+6

The content gym ind

Managing Editor at The Content Gym: bit.ly/TheContentGym

May 2022 – Present · 4 yrs · Hybrid · Remote

REST APIs, Swagger, OpenAPI, Python, NLP, and Generative AI

REST APIsSwaggerOpenAPIPythonNLPGenerative AI+2

Oracle

Principal Technical Writer

Apr 2021 – Sep 2022 · 1 yr 5 mos · Bangalore Urban, Karnataka, India

Project Management Cloud documentation

Representational State Transfer (REST)REST APIsAPI DocumentationAgile MethodologiesUser Experience (UX)Content Planning+5

Nice ltd

Senior Specialist Technical Writer

May 2018 – Apr 2021 · 2 yrs 11 mos · Pune

> Documentation of CXone – an AI-equipped cloud enterprise customer experience platform
> Research and implement improvements in content strategy and delivery

Representational State Transfer (REST)REST APIsAPI DocumentationAgile MethodologiesGitUser Experience (UX)+6

Adobe

2 roles

Senior Lead, Content

Mar 2012 – May 2018 · 6 yrs 2 mos · Noida, Uttar Pradesh, India

Representational State Transfer (REST)REST APIsAPI DocumentationAgile MethodologiesUser Experience (UX)Technical Writers+4

Content and Community Lead

Dec 2010 – Mar 2012 · 1 yr 3 mos · Noida, Uttar Pradesh, India

Managed user, installation, developer, and implementation documentation of
> FrameMaker and DITA
> AEM Correspondence Management
> Creative Cloud

Representational State Transfer (REST)REST APIsAPI DocumentationAgile MethodologiesUser Experience (UX)Technical Writers+2

Avaya, pune

Senior Information Developer

May 2008 – Dec 2010 · 2 yrs 7 mos

> Documented a Call Center back-end product
> Migrated the product docset from Unstructured to DITA (Arbortext+Astoria)
> Trained people in FrameMaker
> Took ownership of FrameMaker and WWP templates
> Part of the Quality Team to review and edit the outgoing deliverables

User Experience (UX)Technical WritersOnline HelpTechnical Writing

Persistent systems

Senior Information Developer

Jan 2007 – May 2008 · 1 yr 4 mos

Managed two direct reports
Documented SCM, Telecom, and Manufacturing products
Implemented DITA, without licensing investments, in a project
Trained people in DITA and FrameMaker
Contributed to setting up processes
Interviewed candidates

User Experience (UX)Technical WritersOnline HelpTechnical Writing

Computer sciences corporation

Technical Writer

Jan 2004 – Jan 2007 · 3 yrs · Greater Indore Area

Documented Insurance (PnC) products
Produced multiple outputs from content using Frame and WebWorks Publisher
Trained people in XML and FrameMaker
Responsible for recruiting technical writers
Contributed to setting up processes

User Experience (UX)Technical WritersOnline HelpTechnical Writing

Satyam computers

Technical Writer

Jan 2002 – Jan 2004 · 2 yrs

> Documented varied products for companies such as Microsoft and Dupont
> Supported the Mar-Comm team with White Papers, Presentations, Data Sheets, and Brochures
> Got trained in FrameMaker and XML

User Experience (UX)Technical WritersOnline HelpTechnical Writing