Charles Jai surya

Digital Marketing Specialist

Bengaluru, Karnataka, India7 yrs 4 mos experience

Most Likely To SwitchAI Enabled

Key Highlights

Expert in drafting technical documentation for MarTech products.
Proven track record in managing content teams and marketing strategies.
Strong background in blockchain technology and digital marketing.

Stackforce AI infers this person is a Technical Writer with expertise in MarTech and Blockchain industries.

Contact

Skills

Core Skills

Technical DocumentationTechnical CommunicationSoftware Documentation

Other Skills

API DocumentationASP.NET MVCAdobe IllustratorAdobe PhotoshopAdobe XDAndroid StudioArtificial Intelligence (AI)BlockchainBloggingBusiness CommunicationsC#Content ManagementCore JavaDITA XMLDarwin Information Typing Architecture (DITA)

About

Constantly experimenting to guide users to consume tech to its potential through simplified yet engaging communication strategy.

Experience

Lemnisk

2 roles

Technical Writer

May 2025 – Present · 10 mos · On-site

Technical Writer

Dec 2022 – Jan 2025 · 2 yrs 1 mo · Bengaluru, Karnataka, India · On-site

Drafted a complete user guide from scratch for a full grown customer-facing MarTech product.

Darwin Information Typing Architecture (DITA)Software DocumentationBusiness CommunicationsAPI DocumentationMarketing Communications PlanningMarket Research+1

Moengage

Technical Writer

Dec 2024 – Apr 2025 · 4 mos · Bengaluru, Karnataka, India · Hybrid

Darwin Information Typing Architecture (DITA)Technical DocumentationMadCap FlareDocumentationSnagItTechnical Communication

Blockchain app factory

Technical writer/Market Research Analyst

Feb 2021 – Dec 2022 · 1 yr 10 mos

Managed a content team comprising 6 seasoned writers for the marketing division to ensure accuracy and authenticity of communication about blockchain.
Drafted ingenious whitepapers by creating usecases and blockchain implementations in existing financial systems
Supported digital marketers in web publishing with blockchain usecases that are new to the market which was later adopted by fellow competitors.
Published whitepapers, webpages, case studies, content strategy, Research docs, video scripts, and other Marketing docs.
Experimented unique content strategies with SEO rich content throughout the webpages and articles to achieve positions.
Responsible for PR publishing and social media management when a company transformed towards product from a service based.
Managed a social media accounts in Finextra and Research gate on behalf of the firm by publishing research based articles on blockchain with unique usecases which drove a huge recognition for the company from blockchain enthusiasts and entrepreneurs.
Supported numerous client to achieve their NFT sales and fundraising for their blockchain innovations through marketing communications in various medium like, webpages, blogs, whitepapers, social media, YouTube videos, PR and newsletters.
Drafted product documentation which included video tutorials and step guides for web3 exchange platform by collaborating with product team.