HARSH SINHA

Program Manager

Bengaluru, Karnataka, India9 yrs 8 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Led UX revamp for OYO's onboarding process.
Implemented data-driven strategies to improve seller performance.
Strong background in product management and analytics.

Stackforce AI infers this person is a Product Manager in the E-commerce industry with strong analytical and UX capabilities.

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Skills

Core Skills

Product ManagementUser ExperienceBusiness AnalysisData AnalysisSales Strategy

Other Skills

UXAPI IntegrationWireframingCost-Benefit AnalysisMarket ResearchSQLCustomer ResearchCustomer Trend AnalysisSales Growth StrategyGoogle AnalyticsProgrammingAnalysisMicrosoft SQL ServerMySQLMicrosoft Excel

About

Experienced Professional with a demonstrated history of working in the e-commerce industry. Skilled in Consumer Products, Microsoft Word, SAS, Analytics, and Microsoft PowerPoint. Strong business development professional with a PGP focused in Business Administration and Management, General from Indian Institute of Management, Lucknow.

Experience

9 yrs 8 mos

Total Experience

2 yrs 5 mos

Average Tenure

5 yrs 10 mos

Current Experience

Amazon

2 roles

Manager III, Program Management

Promoted

Oct 2022 – Present · 3 yrs 7 mos

Program Manager

Jun 2020 – Sep 2022 · 2 yrs 3 mos

Oyo

Product Manager, Consumer Experience (App,Web)

Apr 2019 – Jun 2020 · 1 yr 2 mos · Gurugram, Haryana, India

Conceptualized and introduced the capability of sign-up with Social Media for Consumer Platforms
Integrated the Facebook & Google API into OYO on-boarding page across Android, iOS & m-Web
Led UX revamp of complete onboarding funnel across platforms across geographies like US, UK, South Asia markets
Conceptualized and Implemented Guest Login’s feature on the OYO app, which will provide the users an option to "Sign-up later" & explore the app

UXAPI IntegrationProduct ManagementUser Experience

Amazon

Summer Intern (MLDP) - Product Manger Intern

Apr 2018 – Jun 2018 · 2 mos · Bengaluru, Karnataka, India

Evaluated end-to-end customer & seller value chain to create wireframes for smooth product adoption
Conducted a cost-benefit analysis to suggest the implementation of MOQ, unique air & ocean delivery, model
Extensively analyzed regulatory (customs) and compliance requirements (RBI, FDI, etc.) for Int’l B2B sellers
Identified top product categories for launch using consumer behavior analysis & market experiments

WireframingCost-Benefit AnalysisMarket ResearchProduct ManagementBusiness Analysis

Souq.com

Analyst

Mar 2015 – Mar 2017 · 2 yrs · Bengaluru, Karnataka, India

Led to 2x improvement in 4 KPIs of seller performance by conceptualizing real-time seller feedback analysis
Conducted research on inactive customers & launched campaigns to ensure the return of ~13% lapsed customers
Improved efficiency of major SQL queries by ~27% to reduce decision-making time for top management

SQLData AnalysisCustomer ResearchBusiness Analysis

Exl

Business Analyst

Jun 2014 – Feb 2015 · 8 mos · Bengaluru, Karnataka, India

Acquired 6,000 new customers in the USA by identifying customer trends for client’s sales growth campaign
Increased retention rate by 7% by analyzing consumer buying behavior to identify key drivers of sales

Customer Trend AnalysisSales Growth StrategyBusiness AnalysisSales Strategy