Dec 2024 – Oct 2025 · 10 mos · Bengaluru, Karnataka, India · Hybrid

• Delivery Management to manage SAP AMS, Digital Transformation of internal enterprise apps.
• Responsible in designing road map and organization strategy definition
• Designing new solution extensions based on requirements
• Provide design guidance to the development team
• Monitor the work of the technical team and ensure the technical integrity of different developments
• Ensure UAT and Training
• Ensure the delivery of solution on committed deadlines
• Responsible for defining processes, policies and Procedures
• SAP and Web Apps - Vendor Team Management
• P&L responsible along with Sales counterpart, ownership of invoicing, contracts, staffing and sourcing.

Dec 2023 – Dec 2024 · 1 yr · Bengaluru, Karnataka, India · Hybrid

• Led the enhancement of SAP IBP (Integrated Business Planning) APAC planning area to add, edit and manage the financial key figures for incentive planning of Sales persons. Managed multiple change requests across weekly, monthly keyfigures in order to attain business requirements.
• Using RAG application based on Langchain framework, developed a tool using LLAMA3 LLM to generate similar products for queries made by demand planners while creating new products in APAC systems. Usage of semantic search, fuzzy logic was implemented.
• Lead and drive the creation of logical, conceputal and physical models on data lake ( HADOOP, Snowflake ) utilizing multiple sources like SAP IBP, SAP ECC, Salesforce CPQ , custom solutions
• Reduce the operational time from 7 days to 3 working days for APAC demand planners by identifying opportunities for automation, data quality enhancement and adopting single source of truth.
• Managed and collaborated with leadership stakeholders to enhance communication and alignment between Product, Technology, and Governance teams

May 2022 – Dec 2023 · 1 yr 7 mos · Bengaluru, Karnataka, India · Hybrid

• Global Digital Transformation Manager for Automotive business unit
• Product Management: Guiding the entire product development lifecycle, including product vision, innovation, design thinking, and UI/UX enhancements to align seamlessly with business unit's strategy and execution goals.
• 0-1 experience : Delivered and launched a native mobile app (TE Product Explorer) and a web app within 9 months, driving a 12% increase in user engagement and contributing to a 1% boost in revenue.
• Led the migration of "your-te.com" to "TE.com" migration, implementing SEO improvements and digital campaign strategies. This initiative resulted in a 15% increase in organic web traffic, contributing to a 10 basis points boost in ROI within 8 months.
• Extract, load and transformation of SAP IBP support team to manage the key figures data loading, addition and changing keyfigures configuration as per changing business needs for China, Thailand demand planning team.
• 20+ custom requirements managed using vendor and internal resources for SAP ECC, Salesforce in order to support business needs.
• As a dedicated SPOC (Single Point of Contact), expedited the execution and delivery of critical product features, reducing time-to-market by 20 basis points, resulting in significant cost savings and increased market competitiveness.

Jan 2022 – Apr 2022 · 3 mos · Bengaluru, Karnataka, India

• Cross-functional Collaboration for Remote Monitoring Solutions
• Integration of systems to manage continuity of business process and end to end process.
• Working on shipping new feature based on incoming customer needs, issues and priority items. Determine the product roadmap, epics, user stories in order to deliver the feature to customers.

Nov 2018 – Jan 2022 · 3 yrs 2 mos · Trivandrum, Kerala, India · On-site

• Implemented SAP IBP Inventory for Japan regional warehouse, improving inventory management efficiency and optimizing the inventory holding cost by 70 basis points through optimized demand supply planning.
• Delivery Management:
• Technical Program Manager for Parts system modernization, integrating Global Template – SCM 7.0 (SAP SPP), SAP PI/PO, S4 HANA 1809 – MM, SD.
• Lead Business Analyst for rollout of Salesforce Service, CPQ, Sales cloud for Japan region.
• Technical Program Manager for an API-first approach-driven initiative, managing 7 APIs for Part Master Data, and increasing unique consumer count and adoption rates by 30-40%.
• Spearheaded an Innovation pipeline, organizing 2 internal hackathons within Nissan Digital Hub and delivering 5000+ coding hours of innovation efforts for top leadership evaluation.
• People Management:
• As a Manager of Managers, provided coaching, mentoring, conflict management, career development, conducted 1:1 sessions, and maintained proactive communication to foster a positive working atmosphere within the team and projects.

May 2017 – Nov 2018 · 1 yr 6 mos · Bengaluru Area, India · On-site

• POLARIS, KANTAR Retail for Trade promotion management, rollout of Power BI based reporting, dashboard for users.
• As a Program Manager, I was managing team of 35 resources along with ownership of techno functional role spanning product management, solution design, QA and application support.
• Maintenance of SAP ECC 6.0 SD,MM, Sharepoint , Force.com applications based on changing needs of the business.
• Ownership for continuous improvement in IT operations , IT Security and system performance.

Jan 2017 – May 2017 · 4 mos

• Successful execution of 4 projects under 5 M SEK budget as Project Manager + BA
• As Lead BA, he has worked on improving 6 KPIs related to Warehouse management between 8-15% in the Aftermarket transformation program
• He has mentored 3 junior BA's. As part of Global Design and Runtime Framework team, he has successfully introduced Test Driven Requirement model and part of delivery of other requirement management framework.

Nov 2013 – Dec 2016 · 3 yrs 1 mo

• Delivered solutions which involved working in AS-IS, TO-BE process, Workshop facilitation, Gap analysis, Functional design, Concept Modelling, Documentation, Testing and User- manual documentation.
• Understand the business needs, create prototype, and provide user training as Techno functional resource for the project.
• Work on functional and non-functional requirement realisation in the product and deliverable.
• Working on projects implementing Configure, Pricing and Quote ( CPQ ), ITSM ( BMC Remedy) and Microsoft AX.
• Played multiple roles - Solt. Architect, Project Manager and Test Manager based on different project needs

Feb 2011 – Nov 2013 · 2 yrs 9 mos

• Understand the business needs, create prototype, and provide user training as SAP Solution Consultant with projects having considerable SAP footprint in MM, CRM and SCM-SPP
• Work on functional and non-functional requirement realisation in the product and deliverables.
• Have completed 1 complete end to end implementation for Volvo Parts America of SAP SPP implementation particularly Service Parts Planning and Supply Network Collaboration module.
• Develop acceptance test driven product backlog, use case diagram and user stories.
• Conduct workshop for requirement gathering, blueprint preparation and key user training.
• Create prototype, wireframe , mock-ups for key user, steering committee and project management team

Jun 2014 – Jun 2016 · 2 yrs · On-site

• Support in Implementation of Environment, Occupational Health and Safety Management Systems
• to ISO 14001 and support in certification process.
• Conduct aspect and impact assessments of the facilities and activities to identify and eliminate or
• reduce the impact.
• Conduct hazard and risk assessment of the facilities and activities to identify and mitigate risks.
• Conduct training and presentations for environment, health and safety matters
• Perform EHS Internal audits and track the NCs for closure
• Perform RCAs for NCs reported in internal audit, external audit and safety inspections etc.
• Support safety incident management
• Support and track EHS performance metrics monthly and investigate the shortfalls to identify the
• cause of the short fall
• Audit the Asset Register for incoming and outgoing electronic devices
• Ensure proper e-waste disposal by selecting vendor, vendor site visit, obtain certificate after disposal and maintain for book keeping

Mar 2007 – Mar 2011 · 4 yrs

• Resolved 400+ issues related to SAP APO - SNC , SPP and Master Data module as part of Product Maintenance Team
• 100+ man days of Remote and On site consulting for SAP ABAP, APO and SAP MM Module through SAP America
• As part of yearly hackathon, have been part of following product/PoC
• GIS data mapping to track existing and new requests for change in landscape ( digging, structure, changes to composition ) for specified zones ( institute, tech parks, zones, city )
• Collaborative Policy Management - Solution for smart cities to manage policy changes , gather feedback, vote and downvote on policy
• Replicator - Tool to speed up process of replicating the customer issues on SAP internal system by taking dump of necessary data and upload to SAP system.
• In house survey tool - Built a survey tool to track, manage and roll out Quality survey in order to provide individual performance tracking, team level, org level reporting.

Nov 2006 – Mar 2007 · 4 mos

• Delivered 100+ consulting hours effort as part of PeopleSoft FSCM and CRM implementation team
• Involved in development and design for Customer 360, Case management modules in PS CRM

Aug 2005 – Nov 2006 · 1 yr 3 mos · Bengaluru Area, India

• Delievered 500+ consulting hours as part of customized Small and Medium Business module in PeopleSoft CRM
• Screen re-design of 70+ screens in 6 different languages as part of European Localization project