HARSHITA KASHYAP

Customer Success Manager

Delhi, India4 yrs 2 mos experience

Key Highlights

  • Proven track record in customer success management.
  • Strong interpersonal skills enhancing client relationships.
  • Expertise in leading customer support initiatives.
Stackforce AI infers this person is a Customer Success Manager with expertise in SaaS and client relationship management.

Contact

Skills

Core Skills

Client RelationsLeadership

Other Skills

CommunicationqueriesUpsellingCross-SellingTeam CoordinationClient ServicesCustomer SatisfactionCustomer Relationship Management (CRM)Team LeadershipPresentation SkillsEnglishStrategyTask orientationoptimisticsteady and confidence

About

To secure a challenging position in a putative organization to expand my learnings, knowledge and skills. Making a good use of my interpersonal skills to achieve goals of the organization and delivering all targets on time further maintaining excellent client relationship.

Experience

4 yrs 2 mos
Total Experience
1 yr 10 mos
Average Tenure
5 mos
Current Experience

Keka hr

Senior Customer Success Manager

Dec 2025Present · 5 mos · Hyderabad, Telangana, India · On-site

Zimyo

2 roles

Manager, Customer Success

Promoted

Jan 2025Dec 2025 · 11 mos

Senior Customer Success Executive (onboarding)

Jul 2024Jan 2025 · 6 mos

Client RelationsCommunication

Hrone

HRMS - Consultant Customer Support

Jan 2022May 2024 · 2 yrs 4 mos · Noida, Uttar Pradesh, India

CommunicationLeadership

The outlook group

HR Intern

Jul 2021Jul 2023 · 2 yrs

Education

Jaipuria Institute of Management, Indirapuram, Ghaziabad

Master of Business Administration - MBA — HR MARKETING

Jan 2020Jan 2022

Patna University (PATNA WOMEN'S COLLEGE)

Bachelor of Arts - BA — ENGLISH HONOURS

Jun 2017Jul 2020

St. Joseph's Convent High School, Patna

Intermediate — Arts

Jun 2005May 2017

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