I

Ishan Arora

Director of Engineering

Gurugram, Haryana, India16 yrs 4 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

15+ years in Engineering and Customer Experience leadership.
Expert in aligning engineering strategy with business growth.
Proven track record in driving innovation and operational excellence.

Stackforce AI infers this person is a SaaS Engineering Leader with a focus on operational excellence and customer satisfaction.

Contact

Skills

Core Skills

Engineering ManagementStrategic Planning

Other Skills

Director levelTestingTest AutomationC#Web Services APIPowershellData StructuresCoded uiSeleniumAgile MethodologiesProject PlanningTest ManagementTeam BuildingTest PlanningWeb Services

About

A servant leader with 15+ years of experience building and scaling global Engineering and Customer Experience organizations. Proven success in driving innovation, operational excellence, and customer satisfaction across SaaS, automation, and enterprise software domains. Expert in aligning engineering strategy with business growth, enabling world-class delivery, and nurturing high-performing, cross-functional teams.

Experience

16 yrs 4 mos

Total Experience

3 yrs 3 mos

Average Tenure

7 yrs 11 mos

Current Experience

Leapwork

4 roles

Director of Engineering

Promoted

Aug 2023 – Present · 2 yrs 10 mos

Engineering ManagementDirector levelStrategic Planning

Associate Director of Engineering at LEAPWORK

Promoted

Jul 2022 – Aug 2023 · 1 yr 1 mo

Strategic Planning

Engineering Manager/Architect

Promoted

Jun 2020 – Jun 2022 · 2 yrs

Sr. Automation Engineer

May 2018 – May 2020 · 2 yrs

Saxo bank

Engineering Manager

Jul 2016 – Feb 2018 · 1 yr 7 mos · Gurugram

Fiserv

Sr. Software Engineer

May 2012 – Jun 2016 · 4 yrs 1 mo · Noida

Wipro technologies

Project Engineer

Mar 2010 – Apr 2012 · 2 yrs 1 mo · Greater Noida

Gandhi infotech pvt. ltd.

Software Developer

Jun 2009 – Feb 2010 · 8 mos · Greater Delhi Area

Education

Indian Institute of Foreign Trade

Master of Business Administration (MBA) — International Business

Jan 2013 – Jan 2016

APJ Abdul Kalam Technological University

B.Tech — Information Technology

Jan 2005 – Jan 2009

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