Ishita Patnaik

Business Development Executive

Bhubaneswar, Odisha, India13 yrs 9 mos experience

AI EnabledAI ML Practitioner

Key Highlights

Over 13 years of software industry experience.
Proficient in data analytics and reporting tools.
Led multiple successful projects enhancing user experience.

Stackforce AI infers this person is a Data Analyst with strong software engineering skills in Fintech and Enterprise Software.

Contact

Skills

Core Skills

Data AnalysisAgile DevelopmentVisualizationCustomer InsightSoftware DevelopmentUser EngagementQuality AssuranceSearch Engine DevelopmentTest AutomationEnterprise Content ManagementCommunication

Other Skills

Cross-functional Team LeadershipRequirements GatheringFunctional SpecificationsTechnical WritingProblem SolvingData ModelingSystems AnalysisBusiness EngagementOral CommunicationProject DocumentationRequirements AnalysisUser Acceptance TestingData ProductsDocumentationPresentation Skills

About

Certified Data Analyst with over 13 years of software industry experience working as Business Analyst, Product Owner and Senior Software Engineer across USA and India in companies like Microsoft, Lentra, Accenture, Infosys and Intel. Passionate about data analytics and informational retrieval, I have worked on multiple products ranging from search engines in Sharepoint and e-commerce websites to building business analytics and reporting products. I am proficient in data related tools and technologies like Python, Power BI, Grafana etc and have delivered over 20 projects. Skilled in Java, C#, SQL, and Search engines like Elasticsearch and Solr, I have a strong engineering background with a Masters focused in Computer Science from Texas A&M University, College Station and BE (Hons) from BITS Pilani. Please feel free to get in touch with me at 👉🏻 patnaik.ish@gmail.com or check out my project in Github 👉🏻 https://github.com/thedataexpert

Experience

13 yrs 9 mos

Total Experience

2 yrs 4 mos

Average Tenure

Current Experience

Lentra

3 roles

Product Business Analyst

Nov 2020 – Apr 2023 · 2 yrs 5 mos

Proficient in business requirements analysis and documentation (BRD), functional specifications (FSD), user stories creation, user acceptance testing and product backlog management using JIRA.
Designed the reports and insights product for customer loans management to create dashboards for analysis, reporting and decision-making with predicted increase in sales by 50%.
Modelled telecom customer urls analysis and campaign management to enrich customer profile data leading to increased relevancy and conversion rates in campaigns by 25% and reduction in manual hours by 50%.
Led the development of automations for attribute onboarding resulting in reduction of manual hours from 3 days to 2hrs (90%).
Directed market analysis, competitive research and user interviews and enhanced the Customer 360 user experience by over 50%.

Cross-functional Team LeadershipRequirements GatheringFunctional SpecificationsTechnical WritingQuality AssuranceProblem Solving+23

Senior Software Engineer

Aug 2020 – Oct 2020 · 2 mos

• Led the team as Team Lead to release and deploy key features in Cadenz for the client Globe Telecom.

Problem SolvingSoftware DevelopmentAgile DevelopmentData ModelingSystems AnalysisOral Communication+9

Software Engineer Intern

May 2020 – Aug 2020 · 3 mos

• Designed and developed the Product Analytics module for feature usage using Grafana and reduced client escalations by 100%.

Problem SolvingSoftware DevelopmentAgile DevelopmentData ModelingSystems AnalysisOral Communication+9

Accenture

Functional & Industry Analytics Consultant

Nov 2017 – Jun 2018 · 7 mos · San Diego, California, United States

Designed and developed the directory search service for Yellow Pages Canada with SOLR search engine using Java, Groovy and built a search relevancy test infrastructure using Python and MySQL reducing regression defects by 100%.
Enhanced e-commerce websites’ search engines (FAST ESP 5.3 and SOLR) at Thermo Fisher (Life Technologies) and Coborns and analyzed query and click logs using Java, Google Analytics and Python leading to increase in management visibility and better search experience by 50%.
Designed and developed Regression Test Suites with Selenium Web Driver using Java reducing defects by 50% and reducing manual test efforts by 90%.
Led as technical lead and built a framework to score, analyze and tune the relevancy of the search results in World Bank and Accenture intranet search engine (Java, MongoDB, Elasticsearch) leading to increase in employee efficiency by 95% (average time to find a document from 2 hrs to 5 mins).
Organized and led several company-wide initiatives like Brown bag session, company fair to promote team building and information sharing resulting in recognition from top-management.

Quality AssuranceProblem SolvingSoftware DevelopmentTest StrategyAgile DevelopmentData Modeling+20

Search technologies

Senior Software Engineer

Jan 2012 – Jun 2018 · 6 yrs 5 mos · San Diego, California, United States

Designed and developed the directory search service for Yellow Pages Canada with SOLR search engine using Java, Groovy and built a search relevancy test infrastructure using Python and MySQL reducing regression defects by 100%.
Enhanced e-commerce websites’ search engines (FAST ESP 5.3 and SOLR) at Thermo Fisher (Life Technologies) and Coborns and analyzed query and click logs using Java, Google Analytics and Python leading to increase in management visibility and better search experience by 50%.
Designed and developed Regression Test Suites with Selenium Web Driver using Java reducing defects by 50% and reducing manual test efforts by 90%.
Led as technical lead and built a framework to score, analyze and tune the relevancy of the search results in World Bank and Accenture intranet search engine (Java, MongoDB, Elasticsearch) leading to increase in employee efficiency by 95% (average time to find a document from 2 hrs to 5 mins).
Organized and led several company-wide initiatives like Brown bag session, company fair to promote team building and information sharing resulting in recognition from top-management.

Quality AssuranceProblem SolvingSoftware DevelopmentTest StrategyAgile DevelopmentData Modeling+20

Microsoft

2 roles

Software Development Engineer in Test (SDET)

Jun 2009 – Jul 2011 · 2 yrs 1 mo · Redmond, Washington, United States

Designed and developed automated tests to test the different features related to taxonomy (Managed Metadata Service) in Sharepoint 2010, primary owner of taxonomy integration with search refinement and Office Clients.
Developed custom applications/solutions with the Object Model for different features in the Enterprise Content Management domain in Sharepoint.
Deployed, configured and administered Sharepoint Farms with different configurations and authentication modes.
Involved in BPOS and Office 365 for ECM and Search features.
Understanding of WCF architecture, Search architecture, Office Client integration, Managed Metadata Service, Web Content Management in Sharepoint.

SharePointQuality AssuranceProblem SolvingSoftware DevelopmentWCFTest Strategy+14

Software Development Engineer in Test (SDET) Intern

May 2008 – Aug 2008 · 3 mos · Redmond, Washington, United States

Developed the object model (C# .Net) of the search refinement feature with metadata enabled documents in Microsoft Office SharePoint Server (MOSS).
Designed and developed Build Verification Tests (BVT) and Acceptance Tests (both UI & OM automation) for the features (C# .NET & SQL Server 2008).
Learnt the concepts involved in Enterprise level content management (including document, record and metadata management), MOSS search model (Enterprise Search), hosting model, shared applications and services.

SharePointQuality AssuranceProblem SolvingSoftware DevelopmentWCFTest Strategy+11

Texas a&m university

Graduate Assistant Non Teaching(GANT)

Sep 2007 – May 2009 · 1 yr 8 mos · College Station, Texas, United States

• Developed Perl scripts, Web Parts (Java, CSS, HTML, SQL) to perform ad-hoc data calculation and manipulation jobs for the university student-employee application resulting in improvement in process efficiency by 40%.

Problem SolvingOral CommunicationPresentation SkillsData AnalysisCommunication

Infosys

Software Engineer

Feb 2007 – Jul 2007 · 5 mos · Bengaluru, Karnataka, India

Designed and developed web applications in e-retailing domain (C# .NET).
Identified key bottlenecks in stored procedures and packages, optimized SQL queries execution plans, performed data analysis and data conditioning in Oracle 10g database
Data analysis, performance tuning and optimization resulted in increase in performance by 75%.

Problem SolvingSoftware DevelopmentData Modeling.NETOral CommunicationC#+5

Intel

Application Developer

Jan 2005 – Jan 2007 · 2 yrs · Bengaluru, Karnataka, India

Designed and developed web applications in e-learning, training & event management domain (C# .NET)
Designed database structures and implemented stored procedures, functions, triggers, DDL/DML (SQL 2005)
Enhanced performance and user experience using AJAX, client side scripting etc
Redesigned the portal application with Web 2.0 features and Service Oriented Architecture leading to increase in performance & user experience by 50%

Problem SolvingSoftware DevelopmentData Modeling.NETOral CommunicationC#+5