Ismail Mohideen

CTO

Bengaluru, Karnataka, India18 yrs 7 mos experience

Highly StableAI Enabled

Key Highlights

Led a team of 35+ engineers at Meesho.
Architected infrastructure for public-market readiness.
Integrated AI tools to enhance operational efficiency.

Stackforce AI infers this person is a strategic IT leader specializing in digital transformation and infrastructure management.

Contact

Skills

Core Skills

Strategic LeadershipInfrastructure & NetworkingSecurity & GovernanceModern Operations

Other Skills

Information Technology InfrastructureIT StrategyDigital TransformationTeam LeadershipTalent DevelopmentInformation Security ManagementSD-WANNetwork Operations Center (NOC)Telephony/CX systemsISO 27001ITGC auditsRisk mitigationData Center managementBCP/DR planningVendor Management

About

Strategic IT Leader | Digital Transformation & Infrastructure Expert With over 17 years of experience in the Indian tech ecosystem, I specialize in scaling IT organizations from high-growth startups to public-market maturity. My career journey began with deep technical roots in ISP and systems support at HGS and Dell, evolving into leadership roles where I now direct technology strategy, multi-crore budgets, and high-performing engineering teams. Currently, as an IT Director at Meesho, I lead a team of 35+ engineers and have successfully architected the infrastructure and governance frameworks required for public-market readiness. My expertise lies in bridging the gap between complex technical architecture and core business objectives, ensuring scalability, security, and operational excellence. Core Areas of Expertise: Strategic Leadership: Hiring and growing exceptional talent, IPO readiness, and multi-year technology roadmapping. Infrastructure & Networking: Data Center management, SD-WAN, enterprise-grade Wi-Fi, and BCP/DR planning. Modern Operations: Service Desk management, Vendor lifecycle negotiation, and complex Telephony/CX systems. Security & Governance: ISO 27001 maintenance, ITGC audits, and organizational risk mitigation. I am passionate about leveraging emerging technologies, including AI automation and modern UEM to drive efficiency in large-scale corporate environments.

Experience

18 yrs 7 mos

Total Experience

2 yrs 7 mos

Average Tenure

Current Experience

Meesho

Head of Information Technology

Sep 2021 – Mar 2026 · 4 yrs 6 mos · Bengaluru, Karnataka, India · On-site

Strategic Leadership & Scale: Hire and grow exceptional talent by leading a team of 35+ IT engineers; fostering a high-performance culture that scaled from a startup environment to public-market (IPO) readiness.
Network Modernization (SD-WAN): Spearheaded the transition to an AI-driven Juniper Session Smart SD-WAN, eliminating call drops and ensuring seamless connectivity for 100M+ users during peak festive sales.
Governance & Security: Directed enterprise-wide security initiatives, maintaining ISO certifications and implementing ITGC frameworks to meet stringent regulatory and investor standards.
Infrastructure & Data Center: Oversee the continuous operation of the Data Center Network infrastructure, implementing upgrades and robust Business Continuity (BCP/DR) plans to maintain 99.9% uptime.
Telephony & CX Strategy: Manage a complex telephony ecosystem (On-premise & Cloud dialers) supporting massive outsourced contact center operations with zero-trust security architecture.
Operational Excellence: Lead Vendor Management and IT Fulfillment strategies, negotiating multi-crore contracts and managing the full lifecycle of Apple, Dell, and Lenovo enterprise hardware.
Process Automation: Integrated AI tools (Gemini/ChatGPT) and Voicebots into the Service Desk to optimize internal support and improve ticket resolution efficiency

Information Technology InfrastructureIT StrategyDigital TransformationTeam LeadershipTalent DevelopmentInformation Security Management+2

Embibe

Head Of Information Technology

Sep 2020 – Aug 2021 · 11 mos · Bengaluru, Karnataka, India

End User Training

Meesho

Head Of Information Technology

Oct 2019 – Aug 2020 · 10 mos · Bangalore

IT Head

FirewallsNegotiationNetwork Operations Center (NOC)End User Training

Ola (ani technologies pvt. ltd)

3 roles

Senior Manager IT

Promoted

Apr 2019 – Oct 2019 · 6 mos

FirewallsNegotiationNetwork Operations Center (NOC)End User Training

Manager

Dec 2016 – Mar 2019 · 2 yrs 3 mos

Server Operations, Network Operations, End User Computing, Workstation Engineering & Exchange
Recruiting, training and coaching employees, communicating job expectations and appraising their performance.
Define IT Road Map & contribute to yearly IT Budget & Strategy.
Design, Develop & Implement systems, Policies & procedures for IT.
Join Forces from IT Perspective to internal & external Audits.
Continuous improvement of Process & Tools. Evaluating emerging technologies to solve problems in the given space. Identify problematic areas and implement strategic solutions in time.
Vendor Management
Capacity Planning & Derive scalability related decisions for IT.
Technical Expertise:
Operating Systems: Mac OS X, RHEL 6 & 7 & Windows Servers 2003, 2008/R2, 2012/R2.
Messaging: Google Apps for Business
SSO: Okta
MFA: DUO Security
Enterprise Utilities: Active Directory, DNS, DHCP, Group Policy
Virtualization: Hyper-V & VMware vSphere
Technologies: System Center - SCCM, Jamf, Symantec Endpoint Protection, SolarWinds & Veritas Netback up.
Automation Tools: PowerShell, Orchestration Manager – SCCM, VMware.
Hardware Platforms: Cisco UCS, HP Virtual Connect, Dell iDRAC