Feb 2021 – Oct 2023 · 2 yrs 8 mos

• I started and now lead the Bing Marketplace team, which is delivering >X00% YoY growth across most KPIs.
• Over the past 2 years, this included:
• Building the global team from 1 to ~100 including engineers, product, operations, data and design
• Leading the acquisition of TakeLessons, a company operating a learning marketplace for over 10 years.
• Delivering >X00% traffic growth and >N00% active user growth in first 18 months after acquisition.
• Launching in 6 new countries creating 3 new revenue generating service lines.
• Building AI-powered provider and consumer experiences resulting in 5x higher conversion and positive reviews.
• Saving $2M+ in operating costs in first 18 months through improved UX and efficiency gains.
• Sponsoring the Bing Spartans - an elite team of engineers focused on technically complex projects across Bing
• This is just the beginning of our journey. The team and I are focused on growing the Bing Marketplace and TakeLessons in every dimension!

Feb 2018 – Feb 2021 · 3 yrs

• I built and led a product team that delivered new AI-based assistance into Microsoft's biggest products, including Outlook, Teams, Windows and Edge.
• My team also built the AI Assistant platform powering many of these experiences. We met the industry's highest standards of trust and privacy. integrated the worlds most advanced AI-based conversational science technology, and simplified the developer extensibility experience.
• During my tenure, I led my team towards using Cortana and Search technology to make the life of the everyday information worker much easier, evolving from its origins as a consumer-focused voice assistant. This involved taking a hands-on holistic approach to all layers of the product stack including the platform, developer extensibility, and application layers.
• The articles attached capture just a small sampling at what my team delivered. If you use Outlook, Teams, Windows, and/or Edge, chances are you experienced some form of assistance my team helped build.

May 2009 – Feb 2018 · 8 yrs 9 mos

• I led Bing's Image Search, Video Search, Entertainment, Home Page, Growth and UX Platform teams. We served over 100M users and billions of searches every month.
• Over 10 search products and features my team created or contributed significantly to were featured as PC Magazine's "Reasons to Search With Bing."
• I served as Head of Product for Bing Image & Video Search since the day Bing launched. My incredible team in the US and China built these into high quality products with millions of fans and ultimately helped grow Bing to over 30% US market share and profitability. More than 50% of searches are enhanced or directly served by these products.
• As Head of Bing's Growth & Engagement Product team for 3 years, I also led the teams responsible for Bing Home Page, Bing Rewards, Incubations (Bingcubator), Personalization, and Entertainment. These are marquee experiences that build & keep Bing's fans in-product. I led several strategic partnerships across Microsoft and with third parties to enhance and support these experiences for our customers. Collectively, these efforts led to Bing's biggest periods of organic growth.
• As a seasoned manager of large Technical PM and Product Management teams, I've built a reputation for developing strong leaders. Individuals on my teams have graduated into senior product leadership roles around the industry.

Feb 2006 – May 2009 · 3 yrs 3 mos

• I was first Program / Product Manager for Bing (formerly MSN/Live Search). My responsibilities included development of the news instant answer, news vertical search and news browse experiences. I helped lead a team of 10 engineers that delivered these products and quickly made them competitive.

Jul 2003 – Feb 2006 · 2 yrs 7 mos

• I was the first Security Program Manager on Microsoft's Threat Intelligence Team (formerly SWI). I was responsible for raising the security quality bar on Microsoft products. I worked with engineers throughout the company to conduct security reviews and training. This work resulted in demonstrable security quality improvements and cost savings.
• Many of the tools and processes created during this period are now published industry standard.