Jul 2023 – Oct 2025 · 2 yrs 3 mos · On-site

• Managed a dynamic team of 16+ engineers across two scrum teams, enhancing collaboration and productivity.
• Spearheaded the launch of the PayZapp channel for HDFC Bank debit and credit card activation and card controls, significantly increasing user engagement.
• Drove the issuance of Rupay Floater Credit Cards, achieving ~200,000 monthly transacting users.
• Acted as Incident Commander during critical incidents, ensuring swift resolution and minimal downtime.
• Cross-team Liason between Engineering, Product Managers, Program Managers, QA, InfoSec, SREs, and Platform teams.

Jan 2022 – Jul 2023 · 1 yr 6 mos · On-site

• Led the development of key features for VISA and Mastercard transaction processing, enhancing clearance and settlement functionalities.
• Drove compliance initiatives and optimized t-policy frameworks, ensuring scalability and engineering excellence.
• Conducted multiple bug bash sessions, reducing critical bug counts from ~50 to ~20 in under three days.

Dec 2019 – Jan 2022 · 2 yrs 1 mo

• Managed cross-functional team of 15, ranging from entry-level interns to solutions architects.
• Recruited and managed software developers and quality engineers that were responsible for building and maintaining products like Multiscreen Delivery Management System (MDMS), MediaKind Analytics Platform, Netflix ESN Keys, InApp Purchase & Billing Orchestrator.
• Reduced product rollout time by 80% through effective process management and applying docker containers for independent development of MDMS components.
• Designing, Architecting, and Delivering components within large-scale systems.
• Liaised with leadership, customer units, solution architects, and engineers in the US and India on product development priorities and software release planning.
• Hands-on development experience on technology like Java, Spring Boot, Thymeleaf, RabbitMQ, Kafka, Scala, Apache Spark, Azure, and MongoDB.

Feb 2019 – Dec 2019 · 10 mos

• Managed a team of 4 to 6 engineers focused on implementing feature enhancements, troubleshooting lab/production issues, and bug fixes. Liaised with leadership, customer units, and engineers in the US and India on product development priorities and software release planning. Product Security Incident Response Team (PSIRT) Vulnerability mitigations and Free-Open Source Software (FOSS) usage tracking and management. Create and maintain high traffic video-on-demand management software implemented in Java, Ruby, and Erlang language. Managed development stacks that use Spring Boot, RabbitMQ, and MongoDB technology stack. T3 Support incident management through ServiceNow (SNOW) and JIRA tickets. Monitoring delivery progress, code review, and code quality gatekeeping. Facilitated knowledge-sharing sessions on technology trends, best practices that helped motivate team members and minimize errors. Worked on components like Dynamic Catalog Player, Ad Management Service based on SCTE 130 Part 3 specifications, Classic System Adapters etc.

Mar 2017 – Feb 2019 · 1 yr 11 mos · Bengaluru, Karnataka, India · On-site

• Worked on the Classic MDMS System, a large scale Video On Demand platform. The Media Delivery Management System (MDMS) uniquely allows video service providers to centrally monitor and
• effortlessly manage the delivery of content to virtually any type of consumer entertainment device. I have lead a team of 3-5 people including contractors and FTEs. I have worked on components like Dynamic Catalog Player, Ad Management Service based on SCTE 130 Part 3 specifications, Classic System Adapters etc.

Jul 2013 – Mar 2017 · 3 yrs 8 mos · Bengaluru, Karnataka, India

• Apply domain and technical expertise to effectively identify solutions to
• familiar and unfamiliar issues; Contribute ideas and strategies to the team
• and products; Communicate complex concepts to peers and managers;
• Mentoring juniors; Handle cross-team communications;

Jun 2007 – Jul 2013 · 6 yrs 1 mo · Mumbai & Bangalore, India

• Have played the role of a key resource for various wonderful projects. Few tasks I performed during the tenure:
• # Design, Implement and Development of the "Hosting Provisioning System".
• # Development of DCBox
• # Montro Project
• # Flamingo Project
• # Troubleshooting issues on hosting orders.

Jun 2006 – Jun 2007 · 1 yr · Mumbai Metropolitan Region · On-site

• Part of the Architecture team involved in
• 1. RnD on cutting edge technologies
• 2. Implement Proof of Concepts
• 3. Lay down development and quality assurance standards
• 4. Empower various development teams to use cutting edge technologies.