Jul 2022 – Apr 2024 · 1 yr 9 mos · India · On-site

• Program Manager to ensure timely delivery of high quality snag free warehouses/ sortation center's to operations while resolving the long standing business issues and challenges to come up with innovative solutions.

May 2020 – Jul 2022 · 2 yrs 2 mos · India · On-site

• Planning, direction, supervision and control the execution of all business, technical, fiscal, and administrative functions of the assigned program/project

Jan 2020 – May 2020 · 4 mos · On-site

• Leading a team of 50 Asset Managers & 5 Hub Managers looking after 25000+ Franchise Rooms spread over the states of Gujarat, Goa & Maharashtra

Jan 2019 – Jan 2020 · 1 yr · On-site

• Leading a team of 7 ABHs, 50 ABMs & 100 HMs spread over the entire state of Maharashtra looking after 10000+ Franchised rooms & 800+ Properties for Oyo Rooms. The Stock teams KRA encompasses Operations, Revenue, Churn and KAM.

Nov 2015 – Dec 2018 · 3 yrs 1 mo · New Delhi Area, India · On-site

• As Area Manager of the Inbound department handling production & logistic operations for a volume of ~300,000+ units per day adhering to Service Level Agreements (SLA) for all shipments from Sellers.
• Achieve productivity targets, reduce cost per unit, eliminate errors, and improve Customer/ Seller Experience using on-going process improvement techniques like KAIZEN and LEAN methodologies within the workplace
• Worked in sync with cross-functional teams from Analytics, Business Intelligence and Machine Learning verticals to strategize and manage activities of a large FC.
• Lead, motivate and support a team of 500+ associates within a very fast paced, time-sensitive, mentally and physically demanding environment.

Jul 2014 – Nov 2015 · 1 yr 4 mos · Jammu Area, India · On-site

• Handling the Operations and Maintenance of up to 4000 mobile towers, 8000 tenancies & a business of 3600 Million for Bharti Infratel Ltd in the state of J&K.
• Key Account Management- Negotiating with all Telecom Operators, addressing all concerns & closing uptime, energy cost signoffs & ensuring revenue
• collection on a monthly basis. An Uptime of 99.97% maintained for all OPCOs (service penalty reduction from 66 Million to 4 Million)
• Was instrumental in the generation of new revenue streams & adoption of the green energy Initiatives like DCDG, DGBB Hybrid & DCFCU in J&K resulting in a Diesel cost reduction per tenant by 8%
• Tenancies increased by 500 in a year (153% of AOP). Tenancy ratio improvement from 1.65% to 2% & Net Revenue moved up 10% YoY

Mar 2013 – Jun 2014 · 1 yr 3 mos · Kolkata, India · On-site

• Glocal Healthcare, a Social Enterprise that focuses on providing affordable healthcare to the masses all through India
• Looking after the Strategic initiatives, Network Expansion, New Product Introduction and Business Development for the Company
• Network Expansion of the chain of hospitals, coordinating all licenses and setting up of Greenfield hospital Projects
• Liaise with vendors, suppliers and partners to effectively resolve exposures and mitigate risks.

Sep 2006 – Sep 2012 · 6 yrs · India · On-site

• Headed the technical manpower of a workshop and unit with over 200 persons handling highly technical equipment (Surface to Air, long range missiles integrated on armoured vehicles) and mechanical transport of up to 120 vehicles providing effective and real time repair and recovery support, reducing the average equipment TAT and increasing availability
• Ensured timely maintenance routines and overhaul plans of all equipment and machinery in collaboration with Army Base Workshops. Carried out forecast and distribution of spare parts, technical stores, tools and technical inventory
• Personnel Administration
• Manpower and Training Development
• Recruiting, Screening and Hiring
• Conflict Resolution
• Understanding Organizational Behavior
• Assessing Occupational Health and Safety measures
• Records Management
• Public Relations