Apr 2020 – Jan 2025 · 4 yrs 9 mos · Paris, Île-de-France, France

• Senior Product Manager @ DocuSign Identify leading the Identity Wallet initiative.
• Key Quantitative Results:
• 1. Driving user experience improvements through reducing average time to identify for compliant agreements from 15 mins to under a minute.
• 2. Enabled +100% MoM customer acquisition & sales growth in Europe/UKI in both Enterprise and SME markets for my product area (by driving sales incentives with sales leadership & clear value proposition initiatives with product marketing)
• Expertise:
• I'm specialised in Digital Identity, having worked on photo ID verification, liveness detection, national eID integrations, compliance with digital identity frameworks (NIST, mDLs, EU ID Wallets), Nordic Bank ID schemes and even knowledge-based authentication (KBA) in the United States.
• Previously, I focused on digital signatures requirements around the world - especially in Europe (DocuSign France is a QTSP in the European Union).
• Expansive knowledge concerning identity verification and digital signature needs in several sectors having served customers of all sizes from Enterprise to Individuals in financial services, health care, automotive, insurance, construction, all the way to the public sector all around the globe.
• Industry Visibility:
• 1. Future of Identity Finance Europe 2024 KeyNote
• Guest Presenter
• 2. Momentum Paris 2024 (In Person & Virtual):
• https://momentum.docusign.com/24_fr_online
• 3. Momentum London 2023 (In Person & Virtual):
• https://momentum.docusign.com/uk23?c_2080266=https%3A%2F%2Fwww.google.com%2F&i=jsWrvHR7DUMwrUWlRZ8q7Dm8BCTsQThs
• 4. Momentum France 2022 (In Person & Virtual):
• https://www.docusign.com/fr-fr/ressources/webinaires/sur-demande/momentum-2022-le-replay/
• 5. IDC Future of Trust Benelux:
• https://www.idc-accelerate.com/eng/on-demand?id=b16bc39ec02ae73d3b9c

Oct 2018 – Apr 2020 · 1 yr 6 mos · Greater Paris Metropolitan Region

• Junior Consultant - Financial Sector
• Consultant junior - secteur financier
• Tasks included:
• Conducting workshops with Product Owners to grasp needs and propose solutions.
• Writing and correcting PBI specifications
• Technical Tool Configuration
• UAT Testing
• Data Modelling
• Writing training materials
• Review of Test cases to ensure high functional coverage

Apr 2018 – Sep 2018 · 5 mos · Greater Paris Metropolitan Region

• Consultant junior dans le secteur financier, effectuant les missions suivantes :
• Planifier et animer une campagne de collecte de données faisant partie d'un projet de conduite du changement.
• Modéliser des processus métier (UML).
• Standardiser les flux de travail (UML).
• Faire appliquer les accords SLA entre les équipes.
• Développer les macros pour s'assurer de la qualité et de la véracité de données,
• Valider la migration de données pour la configuration de l'outil,
• Participer aux tests d'acceptation "UAT" dans un environnement agile.
• Restructurer la base de connaissance en ligne.
• Analyser l'état des lieux.
• Créer les cartographies de la base.
• Modifier les interfaces de la base.

Jan 2015 – Jul 2015 · 6 mos · Greater Sydney Area

• I had two roles during this internship:
• 1) Project governance (quality assurance, project planning and organizing meetings) , risk management (risk analysis of the use of an external platform), involved in tender process. Responsible for administration of the IT intranet page which outlined project updates and projects planned for the financial year.
• 2) 3rd tier system administration dealing with user permission, management of VMs/VDIs, analysis of system performance, scripting routine tasks, and troubleshooting system problems. I gained knowledge about virtualization and system administration in virtual environments.
• Project : Responsible for roll out of thick client laptops

Jul 2013 – Dec 2013 · 5 mos · Greater Sydney Area

• Internship - Associate developer in Core team of ediEnterprise (EDI platform), test centered development in agile environment.
• Worked on the roll out of a resource (time) management system around the office to visually aid team meetings and the implementation of agile methodologies.

Nov 2010 – Nov 2013 · 3 yrs · Taren Point

• Shift manager responsible of a team of 4-6 staff ensuring high quality service and food preparation.
• Leading the crew with a focus on quality assurance, and customer satisfaction.
• Exposure to POS systems and resource management.