Nov 2024 – Aug 2025 · 9 mos

• As a Process Assistant in Amazon I am Responsible For essential to maintaining smooth operations in a fulfillment center (FC). To manage the processes and people on the floor to ensure timely, accurate, and safe order fulfillment.
• 1.Monitor Work Processes
• Ensure that standard operating procedures (SOPs) are followed by the associates.
• Monitor performance and productivity of team members.
• Identify bottlenecks or issues in the workflow.
• 2. Supervise Team Members
• Support associates in performing tasks like picking, packing, sorting, and shipping products.
• Provide guidance and support to meet targets.
• Motivate the team to maintain high performance and safety standards.
• 3. Data Reporting
• Track and report daily productivity metrics.
• Maintain records of errors, delays, or equipment failures.
• Communicate with team leads and higher management to share insights.
• 4. Problem Solving & Troubleshooting
• Quickly resolve any process disruptions.
• Report technical or operational issues to maintenance or supervisors.
• Assist in implementing corrective actions.
• 5. Safety & Compliance
• Ensure safety protocols are being followed.
• Conduct periodic safety audits
• Enforce proper use of equipment and protective gear

May 2023 – Jun 2024 · 1 yr 1 mo

• Lead delivery team,assign tasks, and ensure target achievement.
• Monitor KPIs, resolve delays, and improve efficiency.
• Handle delivery failures, customer issues, and escalations.Ensure safety, product care, and policy compliance.
• Maintain matrix reports,, and report challenges.Ensure timely deliveries and customer satisfaction.

May 2023 – Dec 2023 · 7 mos · Gurugram, Haryana, India · On-site

• manage all hub operations

Jan 2020 – Jul 2020 · 6 mos · Gurugram, Haryana, India · On-site

• manage all in the tire business with all store operations

Feb 2019 – Dec 2020 · 1 yr 10 mos · Noida, Uttar Pradesh, India · On-site

• managing all store operations

Jan 2019 – Oct 2021 · 2 yrs 9 mos

• Managing warehouse operations: receipt,storage,and dispatch of goods with workflow efficiency
• Ensure FIFO (First In, First Out) method for perishable items
• Ensuring health & safety compliance through inspections,training,and safety protocol enforcement.
• Monitoring and controlling inventory levels,conducting stock checks,and reducing discrepancies.
• Supervising warehouse staff,assigning tasks,and ensuring performance and productivity.
• Maintaining accurate data and reports on inventory, dispatches, and equipment logs

Nov 2016 – May 2018 · 1 yr 6 mos · Delhi, India · On-site

• Opreation executive

May 2016 – Aug 2018 · 2 yrs 3 mos

• Good experience 😊

Apr 2016 – Nov 2018 · 2 yrs 7 mos

• Inbound: Managing inward,segregation & stowing; resolving short/excess shipments; coordinating with vendor teams.
• Outbound: Creating pick lists, monitoring picking/packing/dispatch; handling CPT orders within timelines.
• Inventory: Resolving short,mismatch damage,and excess inventory; overseeing cycle counts.
• Training & Safety: Training new hires on SOPs for picking, packing, etc.
• Conducting safety sessions (PPE,fire,hazardous materials)

Jan 2014 – Jan 2015 · 1 yr · Faridabad, Haryana, India

Jan 2013 – Jan 2014 · 1 yr · Faridabad, Haryana, India