Kanika Shrimali

Product Manager

San Francisco, California, United States4 yrs 9 mos experience
AI ML PractitionerAI Enabled

Key Highlights

  • Led major product initiatives at American Express.
  • Developed scalable REST API handling 60 million requests daily.
  • Achieved significant cost savings through strategic product management.
Stackforce AI infers this person is a Product Manager with expertise in Fintech and SaaS industries.

Contact

Skills

Core Skills

Product Management

Other Skills

Agile MethodologiesAnalytical SkillsArtificial Intelligence (AI)C (Programming Language)C++Competitive LandscapeConfluenceContinuous Integration and Continuous Delivery (CI/CD)Customer ResearchData AnalysisData ScienceData StructuresDatabase Management System (DBMS)Design ThinkingDocumentation

About

Hi! This is Kanika, a MS in Engineering Management student at Purdue University. I completed my B.Tech in Computer Science and Engineering from India in 2020. I bring full-time industry experience, having served as a Senior Product Manager at Amazon Web Services and Tesla, as well as a SWE-turned-Product Manager at American Express, prior to joining Purdue University in August 2023. At Amex, I was working within the Outbound Communications and Digital Data vertical, where I got the opportunity to build, maintain and add core-tech capabilities to event-driven microservices. One of the major milestones for me at Amex was, contributing to "India Data Localization", a large-scale project that lifted a year long ban of New Customer Acquisition on American Express in May 2022. To improve end-user engagement, I developed a scalable REST API that tracks the journey of the outbound PUSH notifications sent to Amex customers handling ~60 million requests per day. Along with the above, I led an agile scrum of High Priority deliverables, collaborating with Engineering, Risk and Product teams during sprint planning/discovery calls, rolling out ~20M regulatory, compliance and payment related communications to markets including but not limited to United States, Germany, UK, Finland, Taiwan and India. This also included low latency communications like transaction alerts and OTP's. I also volunteered and got this brilliant opportunity to serve as a core panelist for a Diversity & Inclusion event at Amex called - "Hack the Gap", interviewing Women Small Business Owners based out of USA and brainstorming on how Amex can support them as a financial organization. Given my strong background of building software products, leading business initiatives and experience as a Software Engineer and Product Manager, I aim to pursue Technical Product Management roles in the future where I can lead designing innovative cool features from the scratch. Skills Product - Product Management, A/B Testing, UAT, Data Analysis, Product Roadmaps, Market Strategies, Problem Solving, Decision Making, Agile Technical - Java, Python, OpenCV, SQL, C++, Jenkins (CI/CD), Git, Splunk, Kafka, Kibana, Confluence, InVision, JIRA, Figma, Microsoft Suite including - Word, Excel, Powerpoint

Experience

4 yrs 9 mos
Total Experience
1 yr 2 mos
Average Tenure
--
Current Experience

Tesla

Senior Product Manager, MBA Intern

Sep 2024Dec 2024 · 3 mos · San Francisco Bay Area · On-site

  • Led the end-to-end product lifecycle of a 0 to 1 ERP feature that identified and eliminated excess ordering of materials; aligned stakeholders to drive roadmap prioritization, reducing purchasing costs by $1.7M
  • Developed an ETL-driven dashboard that enabled end-to-end tracking of customer orders (from creation through delivery), accelerating order fulfillment and boosting operational productivity/success metrics by 75%
Product DevelopmentAnalytical SkillsStrategyProduct Management

Amazon web services (aws)

Senior Product Manager Technical, MBA Intern (L6)

Jun 2024Aug 2024 · 2 mos · Seattle, WA · On-site

  • Identified EC2 workload migration as a fast-growing (126% YoY) unmet user need through customer research (customer interviews, support ticket analysis and public forum feedback on EC2) and competitive analysis, and defined the pricing strategy for the solution, uncovering $6.5M ROI
  • Led EC2 migration product strategy, translating customer feedback into clear actionable product requirements, reducing a 7-step manual migration process to a 2-step automated workflow, improving customer experience by 70%
Product DevelopmentCompetitive LandscapeMarket ResearchCustomer ResearchTechnical DocumentationProduct Strategy+1

Bayer

Product Manager (Academic Industry Project)

Aug 2023Dec 2023 · 4 mos · West Lafayette, Indiana, United States · Remote

  • PROSPERiA Project in collaboration with Bayer Foundation’s Social Impact Start-up Academy (SISTAC) at Purdue University
  • Built cutting-edge AI solutions for PROSPERiA to help early detection of chronic diseases
  • Implemented a customer-focused design using data driven analysis of KPIs to identify and address user needs and pain points, driving customer acquisition growth for 5 e-medical services offered by PROSPERiA
  • Increased revenue by 2x via designing product roadmaps, pricing and market strategies based on thorough market research and competitive analysis, also leading to a substantial enhancement in user experience (UI/UX)
DocumentationProduct ManagementMarket Requirements DocumentsUser Interface DesignProduct StrategyCustomer Research+2

American express

2 roles

Product Manager-II, Outbound Messaging

Promoted

Jul 2022Jul 2023 · 1 yr · On-site

  • Led root cause analysis and resolution of a cross-datacenter timeout issue within SMS delivery service, increasing performance metrics by 90 % (1000ms to 100ms) with no impact on critical user-facing flows (payments, app logins)
  • Collaborated with ML and Marketing teams to launch ML-driven PUSH notifications, leveraging customer interaction metadata to train models, boosting user engagement and click through rates with PUSH by 80%
DocumentationProduct DevelopmentGitVert.xAnalytical SkillsJenkins+7

Software Engineer - I/Product Manager -I

Jan 2020Jun 2022 · 2 yrs 5 mos · On-site

  • Implemented a message archival REST API, enabling secure transfer & storage of PII of the customers to India Data Centre, eventually lifting the nationwide new customer acquisition ban on American Express in May 2022
  • Collaborated with diverse teams (Software Engineering, Finance, Risk) in product discovery calls to document and prioritize features, driving the launch of 20M monthly payment communications via 4 different channels
  • Built an enterprise-level scalable microservice designed to meet the business requirements of dynamic legal document generation process, achieving the onboarding of 12 new use cases within its first month of operation
  • Designed an interactive dashboard, to automate the monitoring of deployments including pod count, incoming volume, and average response time, effectively reducing operational workload across teams within our organization
DocumentationProduct ManagementProduct DevelopmentVert.xAnalytical SkillsAgile Methodologies+4

The lnm institute of information technology

Undergraduate Teaching Assistant in DBMS

Aug 2018Dec 2018 · 4 mos

  • I helped around 100 sophomore students in writing SQL queries and evaluated their lab assignments.
SQLDatabase Management System (DBMS)Leadership

Indian institute of technology, bombay

Summer Research Intern

May 2018Jul 2018 · 2 mos · Mumbai Area, India

  • Analysed the composition of topics in documents using the gensim package. Adapted the Latent Dirichlet Allocation (LDA) model by training the entire wikipedia dump (5 Million articels) and generated 100 topics out of it.
DocumentationProblem Solving

Computer society of india

Graphic Designer

Aug 2017Apr 2018 · 8 mos · Jaipur Area, India

  • Led the Graphic Designing team of Computer Society of India, Student Chapter LNMIIT. Created and reviewed designs of posters for various campus events conducted by CSI.

Education

Purdue University

Master of Science - MS — Engineering Management

Aug 2023May 2025

The LNM Institute of Information Technology

Bachelor of Technology - BTech — Computer Science

Jan 2016Jan 2020

St. Xavier's School, Jaipur

Aug 2013Mar 2015

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